Support and request handling technician

hace 23 horas


Tres Cantos, España GMV A tiempo completo

Support and request handling technician GMV Tres Cantos, Community of Madrid, Spain If you dream of being a spy, but you don’t like Martinis, your place is with us We are expanding our teams in the cybersecurity sector to provide technical office support services. We’ll get to the point; we’ll tell you what’s not on the web. Responsibilities Provide second‑level support for incidents and requests related to information security Serve as a coordination point between the Group’s technical and functional areas Deliver effective and well‑documented responses in accordance with established procedures Qualifications Vocational training graduates with an interest in cybersecurity Previous experience and knowledge in Systems and cybersecurity Knowledge of defining security procedures (access management, information classification procedures, backup management, etc.) English level B2/C1 ISO 27001 LA certification (preferred) Benefits Hybrid working model and 8 weeks per year of teleworking outside your usual geographical area Flexible start and finish times, and intensive working hours Fridays and in summer Personalised career plan development, training and language learning support National and international mobility; relocation package available for candidates from another country Competitive compensation with ongoing reviews, flexible compensation and discount on brands Wellbeing program: health, dental and accident insurance; free fruit and coffee, physical, mental and financial health training, and much more Recruitment process transparency: telephone and personal contact, face‑to‑face or online; no



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