Account Manager

hace 1 semana

Barcelona, España Netenders Holding A tiempo completo

Are you interested in **e-commerce & clothing**? Would you like to help deliver top-quality products and services to customers around the world? Then this opportunity is for you

At NETENDERS, we are expanding our team and are looking for an **Account manager**to join our **French-speaking team**

We need someone who likes to interact in an international environment, and who wants to work in a challenging high-growth environment.

We are a pioneer in the **wholesale blank apparel** industry and a fast-growing global leader, dedicated to delivering high-quality products and exceptional service to customers worldwide.

**As an Account Manager, you will**:

- Build and maintain strong, long-lasting relationships with both new and existing clients.
- Serve as point of contact for your client portfolio, ensuring their needs are met and managing the entire order and follow-up process.
- Focus on customer retention by maintaining regular contact with clients, following up on orders, and addressing concerns.
- Reach out to potential clients to grow the network, balancing both prospecting and account management.
- Identify opportunities to upsell and cross-sell within your client portfolio to boost revenue.
- Work closely with internal teams to ensure client satisfaction and smooth delivery of products.
- Monitor and report on account performance, offering insights into client behavior and market trends.

**You will perform if you have**:

- A minimum of 1 year of experience in account management, customer relationship management, or a sales role.
- Strong communication and interpersonal skills, with fluency in French and an intermediate level of English; additional languages are welcome.
- A client-focused mindset with a proactive approach to understanding and addressing client needs.
- Excellent organizational skills to manage multiple accounts and prioritize tasks effectively.

**The benefits at Netenders**:

- Flexible start and finish times
- 23 holiday days per calendar year
- ️ Ticket restaurant for your daily meal
- Health insurance
- ️‍️Exclusive access to our gym program for employees
- Home office: 16 days per quarter
- Brunch every Friday
- Quarterly team buildings / afterwork
- Nice office in the center of Barcelona
- Pet-friendly office
- We are dedicated to fostering a culture of care, proactivity, inclusivity and excellence. With us, you will find numerous opportunities for professional growth and development, enabling you to flourish in a supportive and dynamic workplace. _

**We are waiting for you

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