Sales and Operations Executive

hace 6 días

Barcelona, España Albert Roger Group A tiempo completo

We are a rapidly growing Cosmetics Distribution company looking for a commercially orientated Sales Executive with an understanding of Operations and Logistics to manage fulfilment for our retail customers in the UK and Europe.

**Responsibilities**
- Coordinate and monitor orders of our customer accounts throughout Europe
- Ensure communication with customers and give them full visibility of their order status from acceptance to delivery
- Use ERP to maintain stock control, support purchasing and promote and maximise customer SLAs
- Communicate order demand and workflow to various 3pls in order to meet customer demand
- Keep abreast of store openings for existing customers and new customers, co-ordinating with Merchandising companies so that stock and display units and/or stands arrive on time, in full and ready for launch
- Be aware of and co-ordinate with the 3pls, optimal transport options to meet demand but within budget
- Invoicing customers and creating required documentation for shipments, accounting and administrative purposes where necessary
- Prepare a suite of weekly reports for senior management
- Organise and attend regular review meetings with customers
- Work alongside the Trade Marketing and Sales teams to promote sales and execute planned marketing activities

**Requirements**:

- Fluent German & English.
- Experience in customer service/sales admin
- Ability to work independently and multitask
- Computer-savvy with a working knowledge of logistics software
- Knowledge of project management tools
- Outstanding Microsoft Office knowledge
- Minimum intermediate knowledge and experience of Excel

**Personal Attributes**
- The ability to be resilient in the face of setbacks and to stay calm under pressure is essential.
- Excellent communication and interpersonal skills
- Ability to work as a team for the common goal but with personal ambition to succeed

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