Sales Operations Executive

**ABOUT US**

Based in Barcelona, we bring food and beverage brands closer to consumers in France, Germany, the UK, Italy and Spain through innovative In-home Sampling, Market Research and Social Media campaigns. Our mission? To bring Surprise and Joy to as many homes as possible

We believe that a combination of a fun product and great people is what makes us stand out. Our work culture is built on collaboration, openness, and positivity, where ownership, proactivity, and pragmatism are highly valued.

We stand out by offering an innovative, efficient and exciting solution for food and beverage brands all over Europe, delivered by the best teams of professionals - you could be next

**THE ROLE ️**

Our **Sales Operations Executive** plays a key role in driving the smooth running of our Sales Department. Working closely with the Sales Director, you’ll own our sales process and associated tools, helping to set the pace for the team by monitoring activity, following up on pipelines, and partnering with Team Leaders to ensure targets are met.

You’ll also provide clear reporting and actionable analysis across our five markets, helping identify opportunities and resolve challenges.

**YOU WILL ️**

Own all sales processes and continuously develop or streamline for maximum effectiveness of the sales team.
- Oversee the proper use and maintenance of the CRM system, ensuring data accuracy and integrity.
- Ensure all team members follow the defined processes and policies with regard to admin tasks, CRM logs, deal status, pipeline stage management etc.
- Conduct regular pipeline audits and follow up with reps who don’t meet defined standards or ranges.
- Generate regular reports and dashboards to track department KPI’s and provide insights to leadership.
- Monitor performances utilising results, win rates, sales cycle, deal open rate etc. and identify areas for improvement as well as providing insights for reviews.
- Assist in accurate sales forecasting, goal setting and sales planning with leadership.
- Set the daily rhythm and pace for the sales team, ensuring all pipelines, activities, and deal stages are up to date and reflect real-time progress.
- Analyse sales data to identify trends, opportunities, pains and areas for improvement.
- Partner closely with market team leaders to reinforce accountability of KPI’s aligned with activity metrics and CRM hygiene.
- Assist in onboarding of new sales team members.
- Host “learning huddles” on tools best practices.
- Provide support for sales strategy implementation with ad-hoc reporting and process new development.
- Create and keep up to date all sales collateral and documentation.
- Ensure our tech stack is used efficiently across the sales team, with the right tools in place and optimised as well as reviewing new technologies.
- Identify opportunities for automation within sales processes to reduce manual workload.
- Collaborate cross department to align sales initiatives for maximum efficiency e.g.Invoicing/Finance, Business intelligence, Operations.
- Identify and resolve operational issues that impedes sales performance so focus can be on selling.
- Manage the day-to-day operations of the sales team to ensure goals are hit and correct processes are followed.
- Resolve problems within the team and escalate larger issues to leadership.

**THIS IS YOU**
- You have a fluent level of English, other languages (French, Italian, Spanish or German) are a plus but not mandatory.
- Previous ownership of sales cycles and CRM systems for a team or department.
- You have a proven experience of KPI ownership.
- You possess leadership skills with the ability to motivate and inspire others.
- You are skilled in problem solving within a team setting and dealing with multiple stakeholders.
- Strong analytical skills.
- Proactive mindset.
- You plan and execute well and are able to communicate ideas to the team.
- You’re organised and are able to work under pressure and to tight deadlines.
- You have excellent communication skills.
- You have excellent knowledge of Excel and PowerPoint.
- You have a strong interest in the food industry.

**WHAT DO WE OFFER**
- Competitive salary
- Flexibility in schedule - short Fridays & work-from-home options up to 40%
- 15 days of remote work days from countries within the EU
- 25 days of holiday a year, and an additional day for seniority after 3 years in the company
- Half a day off to celebrate your birthday
- 70% Discounted Private Health Insurance
- 50% Discounted membership with Urban Sports Club
- Central Barcelona office location
- Dog-friendly office
- Fresh fruit, drinks and loads of snacks
- Social events such as our rooftop BBQs and seasonal parties
- Fantastic colleagues from all over the world
- Referral bonus

**Got something to bring to The Box? We’d love to hear from you**
- Degusta Box is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees._