Sales Executive Support

hace 2 días

Barcelona, España NCR Atleos A tiempo completo

Job Title: Sales Executive Support- Location: Barcelona- Hours: 40 Hours per week- Salary: Competitive salary

What is the role of the Sales Executive Support:
To provide Sales support to the Sales Director and the sales department of Cashzone Portugal in coordination with Operations, Marketing & Legal & FSC; and provide administrative services when needed to support the daily business. The role includes, but is not restricted to, the following work-related deliverables.

Summary of duties and responsibilities include:
- Supporting sales team in Portugal, launching the campaigns to create new deals and customers.- Provide troubleshooting assistance for customer, account statuses and relevant problems in Portugal.- Provide data and guides to help the sales team.- Develop and monitor performance indicators for Portugal.- Manage sales tracking tools and report on important information.- Keep record of sales trends- Liaise with account managers to develop specific sales strategies.- Stay up to date with new product and feature launches and ensure sales team is on board- Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience.- Suggest sales process improvements.

What will I need to succeed as the Sales Executive Support:
- Fluent in Portuguese language is a must.- Proven work experience as a Sales support specialist or Sales support associate.- Hands on experience with ERP and CRM systems (such as Salesforce).- High levels of expertise in office technologies including Microsoft Office and Excel, collaboration tools, etc.- In-depth understanding of sales principles and customer service practices.- Excellent communication skills.- Analytical and multitasking skills.- Teamwork and motivational skills.- BS degree in Marketing or associate degree in relevant field a plus.- Great written and verbal communication skills at all levels in Spanish & Portuguese.- Minimum 4 years’ experience on Sales Support roles in Multinational environment.- Very personable and a great team player, with strong communication skills to facilitate excellent working relationships with teams in Spain and Portugal and at all levels of the organisation.- Highly organised to proactively plan for the needs of the Sales Director, with enough confidence to be able to manage upwards.- Highly customer focussed but able to manage expectations with stakeholders.- Knowledge of practices of office management.-
- Attention to detail with a high degree of integrity.

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