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Engagement Manager
hace 3 semanas
**Sales**
**Location**
- Málaga, Spain**Language**
- Portuguese***
**Description**:
**Why join us**
Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.
We are looking for** Engagement Manager - ISV - Portuguese Market **to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.
**What we offer you**
You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.
What you will learn with us will make you a valuable member of our team or any other team.
Your benefits at Webhelp:
- Full-time contract, 39 hours/week: Monday - Thursday from 9:00 to 17:30 and Friday from 09:00 to 16:30
- Competitive salary and performance bonus
- Great office location in Malag
- Friends hunting (referral) bonus
- Full paid training about the company and the project you will be working on
- Career development program and specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program
**What you’ll experience at Webhelp**
As an **Engagement Manager **in our team, you will:
- Be the first contact point, deliver a strong first impression and set the foundation for long term partner relationship
- Define reason for call talk track - designed for consistent repeatable execution
- Position competitive offerings and solutions in the context of customer needs and experiences
- Collect feedback from customers and articulate it back to the business: “Voice of Partner”.Meet and exceed targets for:
**We’ll be a great match if you**:
- Are native or proficient inPortuguese and English
- Hold a Bachelor’s Degree in Business Management, IT, Marketing or related field
- Have 2 years (+) sales and marketing experience, 1 year (+) account management experience, 1 years (+) IT industry experience
- Are familiar with modern selling techniques, consistently executes core messaging strategy, can navigate to decision makers, and establish clear next steps
- Are able to accurately document call outcomes and notes
- Have basic understanding of target industry, ability to deliver provided messaging on solutions
- Are fluent with basic productivity tools (Outlook, O365, web conferencing tools) and experience using CRM system is required
- Baseline understanding and passion for cloud technologies and changing the world
- Have strong written and verbal communication skills and use of professional business language
- Share our values of commitment, unity, integrity, recognition, and WOW
**Don’t meet every single requirement?**
**Who we are**
Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.
**If this sounds like you, join us at Webhelp**
**Webhelp is an equal-opportunity employer**
RRQ23-005386-2-PORTUGAL
