F&b Manager

**An Irresistible Opportunity**

Are You Ready for a Transformative Challenge with one of The World’s Most Iconic Brands? The Pacha Group is a Globally Recognised Icon, with the Legendary Twin Cherries symbolising Hospitality, Entertainment, Sustainability - and the vivid Soul of Ibiza.

A Carefree, Creative Energy Pulses through our Warm Hospitality, Immersive Music, All-Day Entertainment Experiences, and our Signature Style Statements.

Join our Vibrant Pacha Family - and Enjoy a World where the Magic Never Stops.

As an Enthusiastic and Energetic Self-Starter, you embody the Soulful Spirit of The Twin Cherries by consistently Exceeding Expectations. Your Fearless and Magnetic Nature radiates a Positive, ‘Can-Do’ Attitude, demonstrating a true Commitment to being a Team Player. You excel in Building Connections with ‘Pacha-Lovers’ and fellow Pacha Family Members, communicating with Confidence and Professionalism, making you a Powerhouse in delivering the Legendary Experientials that The Pacha Group is famous for.

Joining our Pacha Family with your passion for Delivering Superior Performance, finding Creative Solutions, and Completing Tasks Successfully promises an Unmatched Journey at The Pacha Group. Unleash your Limitless Potential in an Electrifying Environment that will Transcend your Career to New Heights

**What We’re Looking For**
- A proven track record in a Luxury Hotel, Resort, or Restaurant Environment in a similar role is an advantage.
- Next-Level organisational and leadership skills, with the ability to Inspire and empower the Pacha Family to deliver Unmatched Impact.
- Comprehensive understanding of Health and Safety regulations and Responsible Alcohol Service practices, with a commitment to Operational Excellence.
- Exceptional time management and multi-tasking Abilities, thriving in high-voltage, fast-paced environments while Delivering unforgettable Guest Experiences.
- Outstanding communication and interpersonal skills, Confidently engaging with Guests, fellow Pacha Family members, and Stakeholders through clear, authentic interaction.
- Deep-rooted passion for Hospitality, brought to life through Fearless innovation and Magnetic service that defines The Pacha experience.
- Impeccable communication skills, both verbal and written, with Fluency in English and Spanish. Additional languages are a Definitive Plus.
- Must hold the Legal Right to work in Europe, including any required visas or work permits, in Full Compliance with local regulations.

**Key Responsibilities**
- Leads by example, setting Uncompromising Standards in service, product knowledge, and professionalism.
- Manages the Food and Beverage Team, nurturing a Culture of growth and development to ensure smooth, high-performance Operations.
- Fosters a collaborative and energising Work Environment, encouraging camaraderie, trust, and the continuous Development of fellow Pacha Family Members.
- Conducts meaningful Performance Evaluations, offering timely feedback while constructively addressing any Performance Challenges.
- Trains Pacha Family Members to deliver Unmatched guest service that reflects our immersive, industry-defining Standards.
- Schedules and coordinates the Pacha Family Members’ Shifts to ensure adequate coverage during Operational Hours.
- Monitors stock levels and leads regular Stocktakes, maintaining Tight Control on wastage while championing Cost Efficiency.
- Collaborates closely with The Pacha Group Procurement Team to source Iconic products and secure Favourable supplier partnerships.
- Analyses Departmental Expenses and takes appropriate measures to Control Costs without compromising service quality.
- Leads the creation of a Powerhouse departmental budget, Balancing cost control with productivity and Peak Performance.
- Understands Guest Preferences instinctively, consistently Raising the Bar to deliver bold, unforgettable experiences.
- Handles Guest feedback, inquiries, and concerns with Confidence, Professionalism, and a Commitment to Transformative Service.
- Maintains the Highest Standards of Food and Beverage quality and consistency.
- Develops and implements strategies to maximise Food and Beverage Sales and Profitability.
- Champions strict Adherence to Health and Safety Regulations and Guidelines related to Food and Beverage, ensuring everything is Documented for Internal and External Audit purposes.
- Enforces Responsible Alcohol Service, upholding all Legal Requirements regarding age verification.
- Conducts frequent Inspections across all Food and Beverage Spaces, ensuring Flawless Cleanliness, organisation, and hygiene.
- Monitors sales Trends and identifies Opportunities for upselling, crafting engaging activations, standout promotions, and Unforgettable Expriences.
- Builds and Nurtures strong relationships with Key internal and external stakeholders, driving Synergy and Shared Success across every Touchpoint.

**The Team**

Pacha Family Members are Playful, Creative and Audacious Lea