Fleet Junior Account Manager

hace 2 semanas

Madrid, España Uber A tiempo completo

**About the Role**:
The EMEA mobility business is building a Fleet Support team with the main objective to help our Fleets grow and boost their efficiencies on the platform.

We are looking for self-motivated, autonomous and well-organized Fleet Specialist II to join the team to support Operations with the focus on growth and expansions in the operated markets

**What You Will Do**:

- Maintain frequent communication via different channels with the assigned Accounts (Fleets), prepare comprehensive data analysis using available tools and offer personalized recommendations, aiming for business optimization and growth
- Solve fleet partner requests and escalations in a timely manner and follow up on recommendations being implemented
- Support in creating processes in order to optimize acquiring and engagement of our partners.
- Expand our fleet partner relationships in your area and acquire new cooperation partners
- Collaborate with different teams and key stakeholders in Uber (Operations, Customer Support etc)

**Basic Qualifications**:
English language - Fluent

Spanish - Fluent

Experience in sales, B2B or key account management required

6+ months Customer support experience, preferable

Strong communication skills with an ability to adapt the approach for internal versus external stakeholders

Operational excellence: able to work efficiently, and prioritise without losing the importance of tasks

Be organized, determined, and possess a critical thinking ability

Excellent interpersonal skills and ability to establish trust with internal/external stakeholders

Solid analytical skills and attention to detail

At Uber, we reimagine the way the world moves for the better. The idea was born on a snowy night in Paris in 2008, and ever since then, our DNA of reimagination and reinvention carries on. We’ve grown into a global platform moving people and things in ever-expanding ways, taking on big problems to help drivers, riders, delivery partners, and eaters make movement happen at the push of a button for everyone, everywhere.

We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.

Uber is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.

Offices continue to be central to collaboration and Uber’s cultural identity. Unless formally approved to work fully remotely, Uber expects employees to spend at least half of their work time in their assigned office. For certain roles, such as those based at green-light hubs, employees are expected to be in-office for 100% of their time. Please speak with your recruiter to better understand in-office expectations for this role.

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