Key Account Manager

hace 1 semana

En remoto, España Golden Race A tiempo completo

**Your mission as our Account Manager will be to**:

- Create and manage long-lasting relationship with clients and stakeholders.
- Take full ownership of each integration of all assigned accounts - from onboarding to launch live.
- Provide ongoing advice and support for all assigned clients during their active usage of our products.
- Collaboration with the different departments involved.
- Act as first escalation point for client issues and makes sure it is further escalated to the next level when necessary.
- Responsible for the full client satisfaction.
- Working externally and internally to identify product improvements based on client needs
- Provide training and advice to clients as to the proper usage of our products.
- Collaborate actively with the assigned sales representative for the account in order to provide the maximum benefit to the client, considering also the company needs.
- Manage client queries and maintains all project management tools up-to-date.
- Support the manager of the department with all relevant matters to the proper functioning of the area;.
- Give ideas for improvement, both operational and general ideas.

**Your superpowers**:

- Business-oriented and to be able to understand well all business needs for different type of clients.
- Tech-savvy person with excellent communication skills.
- A proactive and dynamic person who is always oriented towards achieving the goals and outlined results.
- Experienced professional who can transmit anything to a client or a stakeholder in the most positive way possible.
- Problem-solver, a solution-finder.
- Fluent level of French and English.

**We'd truly marvel...**
- Experience in the gaming sector.
- Fluent level of Spanish.

**Bonus pack We offer**:

- Being part of a Virtual Sports top-leading company.
- Fully remote position.
- 4-day work week.
- In-company training programmes (English classes and tech training).
- Flexible working hours.
- Competitive salary.
- Great working environment.
- Private health insurance.
- Space for career development.
- Joining a global industry and a fun, dynamic and truly international team.

**Ready to don your cape?**

Tipo de puesto: Jornada completa

Beneficios:

- Cursos de idiomas ofertados
- Flexibilidad horaria
- Seguro médico privado

Requisito de idioma flexible:

- Español no requerido

Experiência:

- Comercial: 6 años (Deseable)

Ubicación del trabajo: Empleo remoto

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