Sales Manager

**Additional Information**DNI/NIE is required.
**Job Number**25062293
**Job Category**Sales & Marketing
**Location**Renaissance Barcelona Hotel, Pau Claris, 122, Barcelona, Barcelona, Spain, 8009
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**JOB SUMMARY**

The position is accountable for proactively handling and coordinating sales opportunities in the Leisure segments. Ensures business is turned over properly and in a timely fashion for proper service delivery. Assists in leading all day-to-day activities related to sales, support the Sales team for managing proposals and contracts for Leisure business, with a focus on building long-term, value-based customer relationships that enable achievement of sales objectives. Achieves personal sales goals.

**CANDIDATE PROFILE**

**Education and Experience**
- 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area.

**CORE WORK ACTIVITIES**

**Building Successful Relationships that Generate Sales Opportunities**
- Acts as the on-property sales liaison to drive business transient revenue within specific transient segments (i.e., consortia, wholesale, special corporate, travel agencies, entertainment, diplomatic, social leisure, etc.)
- Uncovers opportunities and drives transient production by identifying and developing strong business transient relationships.
- Develops, implements, and executes transient initiatives to increase productivity and engagement.
- Identifies and secures transient business, including orchestrating the transaction (i.e., work with revenue, front office, concierge teams, etc.) as appropriate.
- Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.
- Conducts walk-through with customer to detail requirements to meet customer expectations or site inspections with agents and travel advisors.
- Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
- Develops relationships within community to strengthen and expand customer base for sales opportunities, in corporate, leisure markets in priority, according to the needs of the Sales team.
- Manages and develops relationships with key internal and external stakeholders.
- Provides strategic segment insight to Sales & Revenue management on transient Hotel Sales Objectives, sourcing leisure and BT new accounts, identifying new targets, and re-soliciting past business leads to maximize hotel transient share.
- Completes other reasonable duties as requested by leadership.

**Managing Sales Activities**
- Participates in sales calls with members of sales team to acquire new business and/or close on business.
- Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).
- Manages and execute corporate / Business Travel Requests and contract process administration.

**Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue**
- Identifies new business to achieve personal and location revenue goals.
- Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.
- Closes the best opportunities for the location based on market conditions and location needs.
- Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.
- Partners with Area Sales, Account Sales, and GSO to identify transient business and achieve revenue goals.

**Providing Exceptional Customer Service**
- Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
- Services our customers in order to grow share of the account.
- Executes and supports the company’s customer service standards.
- Provides excellent customer service consistent with the daily service basics of the company.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening.