Localization Project Manager

THE CHALLENGE

Eventbrite is the leading global ticketing and event technology platform, powering over five million live experiences and 300 million tickets every year. We empower creators of events of all shapes and sizes - from music festivals, experiential yoga, political rallies to gaming competitions -- by providing them the tools and resources they need to seamlessly plan, promote, and produce live experiences around the world.

Localization at Eventbrite aims to delight our users worldwide with a high quality localized experience through globally accessible content and meaningful product-market fit.

THE TEAM

The Engineering Strategy and Operations team is a global team of Technical Program Managers, Business Program Managers and Project Managers that are responsible for the planning, execution and tracking of key engineering programs. They enable communication, collaboration, strategy execution, technical delivery and special projects within the Engineering organization and cross-functionally. They facilitate alignment across stakeholders, identify and mitigate risks and influence behaviors that breed success in line with our strategic vision. Our Localization resources aim to delight our users worldwide with a high-quality localized experience through globally accessible content and meaningful product-market fits.

THE ROLE

The Localization Project Manager will be instrumental in managing localization projects and deliverables for all the products and teams that we support. The Localization PM keeps the Localization Program Manager and all the program stakeholders up to date tracking overall localization progress while flagging internationalization and localization issues, proposes possible solutions and researches and recommends feature improvements. She/he will coordinate with localization service providers to localize, transcreate and create localized products and content that are culturally and linguistically accurate for each market. The Localization PM will ensure proper localization with an eye on quality and perform scheduled and ad hoc audits of the deliverables.

**THE SKILL SET**:

- Between 3-5 years localization project management experience
- Experience working with Translation Management Systems and CAT tools and localization service providers
- Resolve Localization questions and issues in a timely and effective manner for clients and internal teams
- Develop and maintain project schedules to achieve on time deliveries
- Identify and manage changes to the project scope and prioritization
- Identify project risks and manage or escalate as appropriate
- Ability to partner cross-functionally to effectively manage successful project deliveries
- A focus on the details and strong empathy for end users in different markets
- A team player who loves to engage with others across cultural, functional and geographic lines
- Advanced knowledge of JIRA, Google Drive and other related tools
- Excellent communication and organization skills

**BONUS POINTS**:

- Active Eventbrite user with a passion for live events
- Experience using Transifex, XTM and Global App Testing

WHAT WE OFFER

**We are committed to providing competitive, valuable and meaningful benefits for our Britelings**.**

**We work hard to cultivate a diverse, equitable and inclusive culture where Britelings feel like they belong.**

Employees can participate in resource groups and we offer programming throughout the year to support a diverse and inclusive workplace. Read more about our Diversity and Inclusion work for our team, culture, and community.

**We offer comprehensive benefits and a wellness package above and beyond standard medical benefits to support our Britelings’ lifestyle.**

Eventbrite's global benefit programs are designed to meet you where you are by offering resources and support for your health, well-being, finances, and family. This includes support in a remote/hybrid environment, wellness allowance, Carrot family planning benefit, Origin Financial Planning service, and other offerings to ease the mind and body like Modern Health and BriteBreaks (generally the first Friday of every month off).

ABOUT EVENTBRITE

IS THIS ROLE NOT AN EXACT FIT?

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