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hace 2 semanas
**Job Purpose**: Be the operational and commercial backbone for our partners, ensuring seamless sales execution, proactive issue resolution, and exceptional service delivery. This role combines operational excellence with active engagement in partner development and sales enablement. You will support three Business Units: Endpoint Solutions, Advanced Solutions and GCC, for partners in and outside Europe, while also contributing to strategic initiatives that drive TD SYNNEX's global success. **Responsibilities**: **Sales Order & Quotation Management** - Process and review sales orders and quotations with precision, ensuring compliance with pricing, margin policies, and service levels. - Provide accurate and timely quotes to partners, following up to ensure conversion and closure of opportunities. **Backlog & Delivery Management** - Manage the sales backlog, proactively resolving delays or discrepancies to meet SLA and customer expectations. - Maintain clear communication with partners regarding backorders, availability, and delivery timelines. **Partner Engagement & Relationship Building** - Act as the go-to operational and commercial contact for your assigned partners. - Build excellent relationships through proactive communication, tailored solutions, and strategic account planning. **Sales Enablement & Opportunity Generation** - Identify new sales opportunities and actively support pipeline growth through outbound engagement and "intelligent project fishing." - Understand partner needs and promote relevant products, services, and value propositions. **Data Accuracy & Reporting** - Maintain up-to-date partner data in CRM and ensure the opportunity pipeline is regularly reviewed and updated. - Generate and analyze key reports such as backlog status, partner activity, SLA tracking, and pricing accuracy. ️ **Cross-functional Collaboration** - Work closely with internal teams (business, logistics, credit, AR) to ensure smooth end-to-end processes. - Support the implementation of business improvement projects and contribute to a global best practice model. **Target Achievement** - Achieve monthly/quarterly revenue and margin targets for your assigned accounts or segment. - Meet key performance indicators such as outbound calls, talk time, backlog reduction, and pipeline quality. - Collaborate with BDMs and vendor specialists when deeper product knowledge is required. **Knowledge Skills and Experience** 1-2 years of experience in Sales Operations, Inside Sales, or Account Management (or relevant educational background). Strong understanding of sales process, order management, and partner engagement. Excellent communication skills in English (written and spoken); other languages are a plus. Numerate with strong attention to detail and problem-solving mindset. Proficiency in Microsoft Office, especially Excel; SAP, CRM systems (Salesforce), AFO, and Power BI experience is a plus. Comfortable working under pressure and managing multiple priorities. Team player with a proactive attitude and a desire to grow professionally. **Why Join Us?** **Work-Life Balance**: Flexible working hours to suit your lifestyle.** **Convenience & Well-Being**: On-site canteen, health insurance, and access to Wellhub gym platform.** **Growth Opportunities**: Career paths in an international and dynamic environment.** **️**Employee Benefits**: Flexible compensation options (restaurant, childcare, transport).** **Global Impact**: Be part of a diverse, international team driving innovation in the IT sector.** **Meaningful Work**: Join us to grow professionally and contribute to a company that values its people and partners alike.** LI-HYBRID LI-FR1 **Key Skills** English Communications, Microsoft Excel, Microsoft Outlook, Sales Operations, SAP Materials Management (MM), SAP Sales and Distribution (SD) At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact. **What's In It For You?** - ** Elective Benefits**: Our programs are tailored to your country to best accommodate your lifestyle. - ** Grow Your Career**:Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses. - ** Elevate Your Personal Well-Being**: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program. - ** Diversity, Equity & Inclusion**:It's not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities. - ** Make the Most of our Global Organization**: Network with other new co-workers within your first 30 day
