Internal Sales Executive
hace 7 días
**Job Purpose**: Internal co-owner of accounts with FSE / IKAM for the largest accounts delivering customer satisfaction and developing new sales opportunities Key account management for defined set of mid sized partner across the Tech Data portfolio; incentivised based on total portfolio **Responsibilities**: - Maximizes call potential and outcomes using a number of different sources to gain information on customer - Generate new business opportunities by planning outbound calls to customers - Have a conversation with customer around a solution/product area - Offers recommendations to enhance the value proposition by collecting information from the customer to understand the business requirements - Achieve monthly/quarterly Revenue and Margin targets for the aligned customer/ segment - Builds excellent customer relationships through proactive engagement - Develops partner relationship (incl. account planning, cross-selling etc.) - Provide, sell and negotiate product information, pricing, special offers and promotions - Attainment of Key Performance Indicators (KPI's) such as daily talk time and outbound calls - Sell the benefits of using Tech Data and the Company value proposition - Identify project opportunities and engages with BDM/ISS if specific product/ vendor knowledge is required - Engages in active inside selling and "intelligent project fishing". Manages customer backorder along specialist knowledge - Generate and own a pipeline of deals in Tech Data's CRM system, which is regularly reviewed and updated and ensure active closure of opportunities - Provide accurate and timely quotations to customers - Ensure Tech Data maintains service levels agreements with customers - Manage customer backorder expectations and reporting - Proactively develop relationships with key internal and external contacts - Ensure CRM system is well maintained and provides correct customer information **Knowledge Skills and Experience** - 1-2 years of experience in sales or equivalent of educational background - A knowledge of product set would be desirable but not essential - Numerate with good attention to detail - Excellent telephone manner - Priority management and planning skills - Strive to achieve set targets - Understands Sales Process - Effective Communication Skills - Good relationship building - Working knowledge of Microsoft Word, Excel, Outlook - A knowledge of product set would be desirable but not essential - IT industry knowledge would be desirable but not essential LI-MM1 **Cultural Competency Requirements: - Within Tech Data diversity is one of our fundamental shared values. We are a multi-cultural environment and we pride ourselves on being a welcoming place of work where we celebrate inclusion and champion people from a multitude of backgrounds. **Join our team to connect the world with the power of technology
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