People Operations Manager

**People Operations Manager**:
**We're on a mission at Product School**

to empower people to build better products

As the global leader in Product Management certifications, we train Product Managers at all career stages and entire Product teams within organizations.

Delivered live by globally recognized instructors, our certifications empower our 15,000+ graduates to build better products, lead more effective teams, and deliver better results.

In addition to offering the industry's most recognized Product Management certifications, we publish a wealth of free content online, hold regular career fairs, and host the world's premier Product conference: ProductCon.

**Joining Product School means**

you're coming aboard at an exciting time: we have established an incredible product with a strong product-market fit that is beloved by customers, (check out our reviews on Course Report, Yelp, and Quora). We need you to help supercharge our momentum to accelerate our growth.

**Product School fast facts**
- We are scaling fast, and bolstered by Series A funding from Leeds Illuminate
- We are acutely focused on growing Enterprise business
- We are a dynamic global team that works fully remotely across Mexico, Spain, and the US
- We come together online and in-person for events and team-building

**The Role**:
We're a scrappy, fast-growing startup with ambitious goals: to 3x revenue in the next 3 years. Our team is agile, resourceful, and mission-driven. As we scale, we're looking for a People Operations Specialist to build and streamline our HR and people operations functions, ensuring we have the foundation to grow effectively while taking care of our greatest asset—our people.

As The People Operations Manager, you will be responsible for end-to-end HR support for our U.S.based employees while coordinating HR operations for our Spanish and Mexican entities. You'll oversee everything from onboarding to compliance to culture-building initiatives, wearing multiple hats to keep our people and processes running smoothly.

We're looking for someone who thrives in fast-paced environments, loves solving problems, and has a passion for creating efficient, employee-centric systems.

**What you'll do**:

- **HR Administration**
- Own the full employee lifecycle: onboarding, offboarding, benefits administration, payroll coordination, and employee record management.
- Manage compliance with U.S. HR laws and regulations, ensuring employee handbooks, policies, and procedures are always up-to-date.
- Support and coordinate people and HR operations, liaising with local legal and entity management to ensure compliance with local employment laws.
- Coordinate employee benefits (U.S. and foreign), including health insurance, retirement plans, and leave management.
- **People Operations**
- Manage HR tools, systems, and platforms to ensure efficiency (HRIS, payroll, and benefits software).
- Act as the first point of contact for employee questions regarding HR policies, benefits, and employment matters.
- Partner with leadership to drive performance review processes, scorecard creation, goal-setting initiatives, and professional development programs.
- Support collection and insights for HR metrics (e.g., engagement, attrition, headcount planning) and recommend improvements to policies, programs, and processes.
- **Culture and Employee Experience**
- Champion a culture of engagement, collaboration, and high performance.
- Plan and coordinate virtual team events, all-hands meetings, and employee recognition programs.
- Roll out initiatives to improve employee satisfaction, retention, and career development.
- Proactively surface and address employee concerns, helping maintain a healthy, inclusive work environment.

**This role could be a good fit for you if**:

- Experience: You have 3+ years in HR, People Operations, or related roles, with experience supporting U.S.based employees and managing foreign entities (bonus if in startup or scaling environments).
- Knowledgeable: You have a solid understanding of U.S. employment laws and HR best practices; familiarity with managing international entities a plus.
- Detail-Oriented: You are meticulous when it comes to processes, compliance, and documentation. You sweat the details so others don't have to.
- People-Centric: You're a great listener, communicator, and problem solver who cares deeply about the employee experience.
- Resourceful and Proactive: You thrive in ambiguity, anticipate problems before they arise, and always find a solution.
- Tech-Savvy: You are comfortable using HR tools, systems, and spreadsheets to streamline work. Bonus if you've implemented HR systems in the past.

**The perks**:

- **Remote First** - _our team works remotely across multiple countries and time zones_
- **Medical, Dental, and Vision Coverage in the US** - _support for additional coverage is available in Spain_
- **Company Team Offsites and Coworking** - _we believe that remote-first doesn't mean