Experience Sales Promoter

Are you ready to revolutionize the way people experience leisure?

Welcome to IKONO, an innovative concept that’s redefining creativity and imagination across Europe. With seven immersive locations in Madrid, Rome, Barcelona, Budapest, Vienna, Copenhagen, and Berlin, IKONO invites people into eclectic worlds where art, play, and the unexpected collide.

We’re growing fast, expanding our reach across Europe and beyond. If you’re a dynamic communicator with a passion for connecting with people and a talent for driving sales, we’re looking for you to join our energetic team as an Experience Sales Promoter.

**Why Join Us?**
- **Impact**: Be part of a game-changing project redefining the leisure industry.
- **Growth**: We’re here to fuel your ambition with opportunities for professional development.
- **Culture**: Thrive in a vibrant, international team that’s all about collaboration and creativity.
- **Location**: Work from our venue in Madrid: C. de Sánchez Bustillo, 7, Centro, 28012 Madrid.

**What’s Next?**
- Step 1: Chat with our Recruitment team to kick things off.
- Step 2: Dive into an in-person interview with the Store Manager in the venue.
- Step 3: Interview with Global Experience Manager.

**What’s Your Mission?**

As an Experience Sales Promoter at IKONO Madrid, your primary focus is to maximize ticket sales and drive revenue by actively engaging with passersby and visitors. You are responsible for promoting the IKONO experience, closing sales, and creating an energetic, customer-centric environment. This role is ideal for individuals who thrive on meeting sales targets and enjoy dynamic, face-to-face interactions.

**What You’ll Do**:

- **Sell, Sell, Sell**: Take ownership of ticket sales by proactively approaching passersby, promoting IKONO, and converting interest into purchases.
- **Street Presence**: Actively represent IKONO outdoors, drawing in foot traffic with enthusiasm and professionalism.
- **Engage Visitors**: Create excitement about the IKONO experience by delivering engaging, memorable pitches to guests in person.
- **Customer Service Excellence**: Assist visitors with inquiries, address concerns, and maintain a warm, approachable demeanor at all times.
- **Optimize Flow**: Efficiently manage visitor flow, ensuring smooth entry and mínimal wait times while encouraging impulse purchases.
- **Handle Transactions**: Manage cash and card transactions accurately and efficiently to facilitate a seamless purchasing experience.
- **Collaborate & Support**: Work closely with team members to create a seamless and engaging customer journey.

**What sets you apart**:

- **Sales-Oriented Personality**: You are motivated by meeting goals and take pride in converting passersby into paying visitors.
- **Friendly and Outgoing**: You create an inviting atmosphere with your natural warmth and ability to connect with people.
- **Communication**Pro: You can deliver compelling pitches, answer questions clearly, and leave a lasting impression.
- **Adaptable Problem Solver**: You thrive in dynamic environments and handle challenges with creativity and resilience.
- **Brand Champion**: You embody IKONO’s values, ensuring every interaction reflects our mission to inspire and delight.
- “Ci penso io” - “I’ll take care of it”. You enthusiastically do what needs to be done.
- “There is always a way”. You stay positive and look for creative solutions when obstacles arise.
- “Create with kindness”. While you take your job seriously, you find time and space to show empathy and help your colleagues along the way.
- “Live your legend”. You are eager to fulfill your personal potential within IKONO.

**What you bring**:

- **Proven Sales Experience**: Prior experience in a sales or promotional role, ideally customer-facing in a busy environment.
- **Customer Service Expertise**: A track record of delivering exceptional service to diverse groups.
- **Language Proficiency**: Fluent in English and Spanish (minimum upper B2 level).
- **Cash Handling Skills**: Comfortable managing transactions with accuracy and professionalism.
- **Dynamic & Energetic Approach**: The stamina to be active on your feet, approach strangers, and stay enthusiastic throughout the day.

IKONO is committed to building an inclusive, inspiring workplace where everyone feels valued and empowered. Are you ready to help us create unforgettable experiences?

Tipo de puesto: Media jornada

Beneficios:

- Flexibilidad horaria

Retribución complementaria:

- Bonus por objetivos

Preguntas para la solicitud:

- Do you have the right to work in Spain?
- What's your availability during the week?

Idioma:

- Inglés (Obligatorio)
- Castellano? (Obligatorio)

Ubicación del trabajo: Empleo presencial