Technical Service Representative

hace 7 días

Barcelona, España PPG Industries A tiempo completo

**Technical Service Representative**: **Packaging Coatings**: **Key Responsibilities** - Attend main trials (mainly without local support) across the entire EMEA region - Previous experience in can-making or engineering - Ability to optimize settings for spray machines for internal spray lacquer - Ensure all trials and plant related activities are carried out and managed to PPGs EHS policies - Provide technical support to customers with new technologies and legacy products. - Coordinate technical assistance to our major customers - Ensure all trials and plant related activities are carried out and managed to agreed standards and with “Best-in-Class” line trial and plant audit methodologies across Coatings in EMEA, using Secure Launch and other PPG quality tools. - Deliver training programes to broaden the skills matrix for all areas of the segment both within PPG and at customer facilities - Liaise with equipment suppliers to support PPG understanding and enhance technical support capability of PPG technical team at customer sites. - Deliver world-class post-conversion technical support to enhance plant relationships and to respond quickly to problems using established problem analyses, including Kepner-Tregoe programes - Instigate continuous improvement programes at customer facilities - Establish effective working partnerships with plants - Establish effective working partnerships with PPG peers. - Effective use of the Technical Support SharePoint site to share data and experience on a Global basis. **Qualifications** - Understanding of Packaging Coatings business, with a focus on the beverage sector or similar sector (i.e., food, beauty & personnel care, etc.) - Experience of EHS policies and reporting methods - Excellent verbal and written English - Good communication and interpersonal skills. - Good IT skills - Willingness to travel across EMEA and work away from home - Be able to work independently and under your own initiative. - Clean driving license **About us**: **PPG: WE PROTECT AND BEAUTIFY THE WORLD** **The PPG Way** Every single day at PPG: **We partner with customers to create mutual value.** **We are "One PPG" to the world.** **We trust our people every day, in every way.** **We make it happen.** **We run it like we own it.** **We do better today than yesterday - everyday.** Benefits will be discussed with you by your recruiter during the hiring process.

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