Sales Operations Analyst

Unlimited Paid Time off and Flexible Working Hours

Work remote or from any of our offices (Malaga/Prague/Bratislava)

Referral bonuses up to 5000 EUR & Company stocks

How would you like to work for a global SaaS scale-up and a world-class product (Fastest Growing Product (#15) on G2)?

Founded in 2018, our fast-growing virtual phone platform has attracted millions of dollars in funding from investors across Europe. We are a remote-oriented, international team (30+ nationalities) with a mission to build (i) a modern phone suite that fundamentally improves how sales and support teams do their job and (ii) a business with a soul that people want to work, grow and partner with.

This is our story. Do you want to be a part of it?

**About the role**:
As a Sales Operations Analyst you will be a part of our global Sales Team. Sales Operations set the ground and processes to support, enable, and drive front-line Sales Teams to sell better, faster, and more efficiently. We are providing visibility, helping with tools and processes, driving strategic business planning and growth initiatives to make the company thrive.

You will work closely with the Sales Operations Director, Sales Directors and Managers of CloudTalk. It is a great opportunity for a self-starter with strong analytical and communication skills. Want to learn more? **Here is what you will do**:

- Design and implement reports & dashboards that track key business metrics
- Support generating reports, analysis, and insights for QBRs (quarterly business reviews), strategy and planning initiatives, as well as team’s productivity
- Conduct ad-hoc analysis on sales data around sales performance, pipeline health, etc. Have the ability and initiative to identify actionable insights to improve performance
- Assist in the development and rollout of sales tools and platforms to improve sales team efficiency and commercial effectiveness
- Focus on continuous improvement of business processes through process redesign, system enhancement, and automation
- Help to optimize lead generation, pipeline management, and performance tracking to increase new business activity.
- Provide administrative support for sales managers as and when required to meet the demands of the business
- Sales Representatives' onboarding / off-boarding

**What we are looking for**:

- Bachelor’s degree in Business, analytics, or a related fields in data is desirable
- Minimum 2+ years of related experience in sales operations, revenue operations or data related roles
- Background in SaaS and B2B company
- Advanced level in Microsoft Excel & Google Sheets
- Experience in Hubspot CRM is required & Salesforce is a plus
- Understanding of sales processes, sales forecasting and pipeline management
- Excellent problem-solving, analytical and quantitative skills
- Extremely well organized, data-driven and comfortable managing multiple projects
- Process oriented. Track record of developing and streamlining efficient and scalable business processes
- Proven ability to work and interact in a fast-paced, constantly changing environment
- Strong team player with the ability to work cross-culturally and across business units
- Strong written and verbal communication skills with a track record of presenting to senior management
- Knowledge of Tableau, ChartMogul are a plus
- Language: English required

**Why you will love to be a CloudTalker**:

- Unlimited Paid Time off
- Work fully remote or from any of our offices (Malaga/Prague/Bratislava)
- Referral bonus up to 5000 EUR
- Employee Stock Ownership Plan
- Laptop and all the equipment that you will need

Even more reasons you won't be able to resist us:

- Team buildings and workshops
- Communications coach
- Birthday book of your choice
- Company merchandise

**About CloudTalk**:
CloudTalk is a modern, user-friendly, cloud-based telephony solution that has disrupted the stagnant $50 billion telephony industry. CloudTalk is beloved by customer support and sales teams all around the, as evidenced by our stellar reviews on Capterra, G2, TrustPilot, and GetApp. After all, where else could they save 2-3 minutes on every call, access 70+ advanced VoIP features, and integrate their favorite work tools (CRM, CMS, helpdesk, etc.)?

CloudTalk is the VoIP solution of choice for well-known organizations like Fujitsu, Mercedes, Oyo, Revolut, DHL, and the Ministry of Health of the Slovak Republic.

CloudTalk's diverse 200+ person team represents over 33 nationalities and works remotely from Europe, Asia, and the Americas. Ready to join us?