Sales Operations Transformation Partner Msh
hace 4 días
Would you like to be part of our new adventure in Malaga? Vodafone Group is launching its new technological HUB, an international center of excellence dedicated to research and development of technical solutions, such as Secure Networks, 5G and 6G development, Open RAN, IoT, MPN & MEC and UCC for Vodafone Business, platforms and enterprise solutions.
Come and join us to create the future together
The Sales Operations team is a pivotal business function that sits within the Vodafone Business Commercial and Digital Function. We provide Business Partner support to the Vodafone Sales community. Our mission is to provide high quality data, expertise, guidance and toolsets, which in turn empower our sales colleagues to spend more time with customers driving sales and revenue, which subsequently drives overall Vodafone business performance.
As **Sales Operations Transformation Partner** you will have 2 key focus areas:
Sales Ops Business Partner: You will develop close working relationships with our customers, in Ireland & NL sales function, in order to closely support them with data-driven decision-making. Your analytical, proactive nature enables swift identification of problems and challenges, and your customer focus and innovative thinking drive you to act quickly to implement appropriate solutions - for example, process improvement, toolset development, data correction and stakeholder training and guidance.
Sales Ops Transformation: Your role also supports transformational change across Sales Operations and the Sales team. This role is responsible for delivering digital tools (SHiFT) to drive operational efficiency in the processes we manage and the Sales team use. You will need to work with senior stakeholders to understand requirements and translate them into improved processes that drive speed and simplicity. Working across markets to support the Centre of Excellence, you will promote, demo, train people on new tools. Supporting the Sales Excellence strategy to empower Sales teams with digital solutions to maximize their time with our customers.
**Some of the key responsibilities**:
- Business Partner to Sales Leadership Team and Sales Management along with close collaboration with HR, Finance, Commercial, Business Development and other functions.
- Gatekeeper of data quality, consistency and standards.
- Continual improvement of the Sales Ops customer experience by removing bottlenecks, challenging the status quo and adopting of a ‘Digital first’ approach.
- Ability to identify and translate stakeholder challenges and requirements into the delivery of digital-based solutions, including education sessions to ensure successful adoption.
- Support CRB process for Sales Team - support the collection of evidence and present Infront of CRB.
**What you bring**
- Experience in working within global and matrix-managed teams
- Experience in an operational or customer support/experience environment
- Proven stakeholder management / influencing skills
- 2 years+ experience working in a Sales Operations environment
- Project management experience
- Knowledge of process automation solutions / AI / System Integration is highly desirable
- Advanced English level
**Why Vodafone?**
At Vodafone we are concerned about being a company committed to diversity as an engine of change. We are proud to offer equal opportunities regardless of race, nationality, cultural origin, sex, age, marital status, sexual orientation, gender identity, disability and religious or political beliefs.
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