Sfs & Service Se

hace 1 semana

Madrid, España Salesforce A tiempo completo

Job Category

Sales

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

**Description**:
To accomplish this, the Solution Engineer must have a strong desire to leverage their technical and sales skills, including the ability to solicit business requirements, develop a technical sales strategy, configure and effectively demonstrate the solutions that address these requirements and provide business value.
The Solution Engineer will develop and manage opportunities in Spain and Portugal.

**Your Impact**:
Assess business and operations impacted by technology
Deliver findings including key pain points, proposed solutions to meet business needs, and ROI where applicable
Contribute to the development of technical sales strategies
Configure and demonstrate value-based solutions in a way that closely reflects each customer's business (tailored demonstrations)
Discuss and propose solution architecture
Collaborate with Core Solution Engineers, Account Executives, and Product Management to deliver the appropriate solution and establish credibility and trust with the customer.
Execute enablement and pipe generation activities (Webinars, Best Practices, Knowledge Share, etc.)
Build, share and maintain reusable assets (Video, Demos, RFP templates,)

**Minimum Qualifications**:
Appetite to learn in a fast innovative environment.
Deep functional understanding of call centre/contact centre operations and processes and Field Operation and processes
Proven oral, written, presentation, collaboration, and interpersonal communication skills
Ability to work as part of a team to solve technical problems in varied environments
Application configuration experience (applied understanding of setups / configuration of to customer needs, work under tight deadlines, work independently, and a willingness to take ownership of problems Field operation and Contact Center related technology CRM solutions)

Proficiency in both Spanish and English

**Skills Desired**

Understanding of the Salesforce Field Service product suite and platform
Understanding of the Service Cloud product suite and platform
Workflow / BPM / integration experience is an advantage
Back-office / ERP system understanding - stock management, order management, accounts receivable / payables, collections, contracts (service), asset management is an advantage

Accommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. 

Salesforce welcomes all.

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