Analyst Customer Applications Support
hace 2 semanas
Overview:
**_ WELCOME TO SITA’S AIRCRAFT BUSINESS UNIT_**
SITA FOR AIRCRAFT business unit makes flight operations, air traffic management and aircraft maintenance more sustainable and efficient by enabling collaboration between people and organizations in the air transport industry through:
- Communication - connecting aircraft and people around the world.
- Data & Platform - Turning aircraft data into valuable insight for the entire industry.
- Applications - Empowering the industry with user-friendly tools that make flight operations more sustainable and efficient.
**Ready to redefine air travel? The journey starts here, with you at SITA.**
**_
ABOUT THE ROLE & TEAM_**
Our OptiFlight solution will be a key pillar in SITA’s contribution to a greener, more sustainable aviation through the enablement of flight and air traffic optimization.
Reporting to the head of OptiOps team, the Analyst Customer Applications Support (QAR) is overall responsible for the following key activities:
- Facilitate QAR flow.
- Support in the configuration of QAR data decoder for new integrations.
- Monitor and manage the quality of decoding.
- Continuously Review and improve the overall process flow.
You will interact with the various functions within SITA FOR AIRCRAFT such as Engineering & Technology, Product, and other colleagues across the company, located in 20+ countries (Canada, United-States, France, Switzerland, Germany, Singapore, United Arab Emirates, Spain...).
**_WHAT YOU WILL DO _**
- Assist in configuring QAR decoder and integrate new aircraft and aircraft type in SFA (SITA for Aircraft) library.
- Help configure the data flow.
- Contribute to checking the quality of data.
- Analyze the logs and errors files.
Qualifications:
**_ EXPERIENCE_**
- Recently graduate from Aeronautical Engineering with good knowledge of flight data analysis.
- 1 or 2 years of professional experience as FOQA engineer.
- Comprehensive global understanding of the aeronautical domain.
- Knowledge regarding aircraft flight data acquisition system and sensors.
- Understanding of aircraft parameters.
- Knowledge in python, Linux.
- Git common knowledge.
- Programming skills.
- Proactive with good communication skills.
**_ NICE-TO-HAVE_**
- Bash programming
- Flight data decoding skills (ARINC717 & ARINC767)
- Knowledge of Rancher (Kubernetes management tool)
**_
WHAT WE OFFER:_**
At SITA, we disrupt the status quo, by empowering our people to pioneer innovations that touch the lives of billions. Bringing together diverse minds from across the globe, we foster a dynamic and positive workplace culture, that values our talented team members for their contributions and dedication. Check out our core benefits, enabling our people across the globe:
**Flex Week**:Work from home up to 2 days/week (depending on the needs of your team and your customers).
- **Flex Day**: Shape your workday to suit your life and your plans.
**Flex-Location**: Take up to 30 days a year to work from any location in the world.
**Employee Wellbeing**: We’ve got you covered with our Employee Assistance Program (EAP), available to you and your dependents 24/7, 365 days/year, and Champion Health - a personalized, proactive platform to support diverse wellbeing needs.
**Professional Development**: Level up your skills with our training platforms, including LinkedIn Learning
**Competitive Benefits**: Access competitive benefits tailored to the local market and your employment status.
**_
WELCOME TO SITA_
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