Customer Support Coordinator

hace 2 días

Barcelona, España Global Human Consultants A tiempo completo

We are looking for a highly motivated, young professional to be our next Customer Support Coordinator working in our dynamic office to provide exceptional customer service to our students and support in administration.

As a customer service oriented person, ensuring the highest levels of customer satisfaction will be your highest priority, achieved through excellent administration skills, inter-departmental communication and willingness to go the extra mile. You will build strong relationships with our schools around the world and be part of fun team.

**Key Responsibilities**:

- Tend to customer questions and general satisfaction
- Pre departure information
- Payment tracking
- Customer relationship building through several channels
- General administration of the program

*
Requirements: *
- Passion for education and travel
- Creative problem solving
- Outstanding communication and interpersonal skills
- Strong customer service focus;
- Excellent organizational skills
- Attention to detail
- Ability to remain calm under pressure
- Strong sense of ownership and the drive to succeed
- Flexibility and availability
- Positive attitude
- Fluent Spanish and English proficiency needed for the position

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