Customer Representative

hace 2 días


Malaga, España Webhelp A tiempo completo

Your main mission will be to ensure a quality remote customer relationship that meets expectations.
- Management of reservations (modification, cancellation or creation of new reservations)
- Manage the back-office of reservations (issuance, modification and cancellation of reservations)
- After-sales service (litigation and compensation management)
- Manage and manage the administrative process (invoicing, written communication, travel documents)

In short, you are a customer advisor, Ambassador of customer satisfaction

By what means?

We offer:

- Full-time (39 hours/week) and long-term contract
- Schedule (rotative): Monday - Saturday from 09:00 to 18:00
- Salary: 20.000 euros gross/year + up to 4.000 euros gross/year
- Internal Development Program
- Opportunity to join an international team

**Requirements**:

- Yourself With interpersonal skills, good listening skills and a sense of service
- Bilingual Flemish/Dutch (+French would be ideal) and English.
- We will appreciate you as caring, empathetic, curious and dynamic
- A good team spirit, a taste for challenges and challenges will come in handy on a daily basis
- You demonstrate good oral and written expression.
- You demonstrate an ability to adapt.
- You must be IT literate in order to easily handle our tools.
- Previous experience as a travel agent is an asset and knowledge of GDS tools (Saber, Amadeus, Galileo) is a plus.

Come join us to contribute to our collective success

**SHARE**

Your main mission will be to ensure a quality remote customer relationship that meets expectations.
- Management of reservations (modification, cancellation or creation of new reservations)
- Manage the back-office of reservations (issuance, modification and cancellation of reservations)
- After-sales service (litigation and compensation management)
- Manage and manage the administrative process (invoicing, written communication, travel documents)

In short, you are a customer advisor, Ambassador of customer satisfaction

By what means?

We offer:

- Full-time (39 hours/week) and long-term contract
- Schedule (rotative): Monday - Saturday from 09:00 to 18:00
- Salary: 20.000 euros gross/year + up to 4.000 euros gross/year
- Internal Development Program
- Opportunity to join an international team

**Requirements**:

- Yourself With interpersonal skills, good listening skills and a sense of service
- Bilingual Flemish/Dutch (+French would be ideal) and English.
- We will appreciate you as caring, empathetic, curious and dynamic
- A good team spirit, a taste for challenges and challenges will come in handy on a daily basis
- You demonstrate good oral and written expression.
- You demonstrate an ability to adapt.
- You must be IT literate in order to easily handle our tools.
- Previous experience as a travel agent is an asset and knowledge of GDS tools (Saber, Amadeus, Galileo) is a plus.

Come join us to contribute to our collective success

Spain (es)



  • Malaga, España David Kennedy Recuitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit Dutch speaking Customer Representative for their Malaga office. Position: Customer Representative Location: Malaga, Spain Employment type: Full-time Remuneration: Base salary. **DUTIES AND RESPONSIBILITIES**: - Respond to customers queries in timely...


  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding...


  • Malaga, España Webhelp A tiempo completo

    **Customer Service/Support** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - Swedish*** **Description**: In this dynamic role, you'll interface with customers via inbound/outbound calls and/or via the Internet. This position is onsite in our beautifully renovated facility in Malaga and provides service support and resolution of routine problems regarding client's products and/or...


  • Malaga, España Safeguru HQ S.L A tiempo completo

    We are Safeguru, an E-Commerce specializing on industrial safety products and personal protective equipment, leader on health and safety digital content. We are looking for a motivated individual to join our team. The Customer Success Internal Support Representative will be responsible for providing the support required the Customer Success representatives,...


  • Malaga, España Webhelp A tiempo completo

    **Advisor** **Location** - Málaga, Spain**Language** - French*** **Description**: **Why join us** Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day. We are looking for** French Speaking Customer Representative **to join our exciting projects, with leading...


  • Malaga, España Webhelp A tiempo completo

    **Description** We are looking for a Customer Representative for one of our projects. YOU CAN WORK FROM ANYWHERE IN SPAIN! Your role: - Provide with accurate information to our customer. - Logging and follow up of requests or incidences. - Ensuring the highest level of Customer Satisfaction Surveys Scores - Delivery of high caliber Customer Service on...


  • Malaga, España Transcom WorldWide A tiempo completo

    **Location**:Spain, Malaga **Job category**:Customer Service Representative (CSR) **Language**:English Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Finnish Customer Service Representative who loves helping others and...

  • Customer Representative

    hace 2 semanas


    Malaga, España Emprego ES A tiempo completo

    Description By joining our team you will have the opportunity to learn about some of the newest and most innovative cycling equipment on the market. As new technologies are developed and before new products hit the market you will be able to learn from and speak with product developers in order to gain an in-depth knowledge about the products and the...


  • Malaga, España Transcom Spain A tiempo completo

    Transcom is a global community of customer experience experts. All nimble, curious, driven, lifelong learners and all committed to the world's best-loved brands. We are looking for a Finnish Customer Service Representative who loves helping others and deeply cares about providing excellent customer service. And we want you to join us! * What's in it for...