Sales & Business Development Lead Spain

**Sales Business Development Lead Spain** WeRoad is a fast-growing startup that is disrupting the travel industry in Italy, Spain...and now we are in UK **ABOUT WEROAD: CONNECTING PEOPLE, CULTURES, AND STORIES** WeRoad is a community of travellers, united by their love for travel, adventure, and discovering faraway lands and cultures. We bring together small groups of like-minded millennials and send them on life-changing experiences to 200+ destinations all over the globe. Founded in 2017, we're a dynamic, ambitious team of nearly 70 people experiencing exponential growth in Italy and Spain, and launching other 3 markets: the UK, France and Germany We're on a mission is to design and deliver experiences worth living and sharing, rewriting the rules of the travel industry every step of the way. **Sales Business Development Lead Spain** Being in a customer centric business where we strive to give all WeRoaders the best travel experience of their lives, we go all-out to delight them in every way possible. Whether you are a first time traveler or the most faithful WeRoader, we go the extra mile for you. To ensure nonstop customer delight and achievement of our sales targets, we are looking for a "Sales Business Development Lead’. You'll directly report to the Country Manager of Spain and, in addition to strengthening our sales performances, you will be in charge of coaching, developing, innovating, ensuring the right capacity of each team. You monitor all customer interactions and ensure that each one of our customer is getting the true WeRoad experience and whenever something is lacking, you jump in and ensure nothing is left to be desired. Well, almost nothing **What you'll do**: - Being the ‘watchdog’ and monitoring all phases of customer experience - Constantly innovating and find new channel to get new leads - Achieve agreed upon sales targets and team SLAs - Managing, motivating and developing the Sales team - Provide and innovate best practices in negotiation and complain management to your team members - Check customer feedback to create strong, positive experience that exceeds their expectations - Creating customer engagement at every stage of interaction from curious enquiries to after trip engagement - Using events, discounts, loyalty tools to enhance ‘customer happiness score’ - Analysing customers at various level of engagement and creating strategy to enhance their experience - Delivering to specific standards of various segment of customers and creating ‘wow factor’ **What are we looking for**: - Experience of 2+ years in a sales oriented role - Strong engagement and sales skills - Competent in data analysis - Ability to understand the customer, their unspoken needs and desires - Patience and gift of persuasion - Out-of-the-box thinking - Goal orientation - Managerial ability to motivate and boost the team performance - Awesome communication skills both in English and Italian **You will love working at WeRoad if**: - You are ambitious and want to build and be part of something huge - You love travel and want to join a young, smart, and fun team of people who love it, too - You prefer adventure instead of daily routine and love working in a fast-paced, dynamic environment - You are an entrepreneur at heart and aren't afraid to get your hands dirty in order to get things done - You are a self-starter and aren't afraid to take on a lot of responsibility, right from the start - You welcome feedback and see mistakes as stepping stones to success - You want to grow faster than you ever thought possible, as a person and as a professional **What we offer**: - ** A free WeRoad trip every year to the destination of your choice. **You didn't think we'd leave you hanging, did we? Become one of our Coordinators and you could go even more often. And if that weren't enough, on top of your WeRoad trip you also get a free Travel4Target trip each year, too. - ** A great workspace. **Madrid Office has an open space layout, a fully equipped kitchen, a relax area, Make yourself at home - ** Best-in-class benefits**. We have a smart working policy, offer a half day off on your birthday, and give a bonus to newlyweds and new parents. plus unlimited holidays - ** Fun **We schedule regular team-building events throughout the year and have plenty of opportunities to meet our Coordinators and WeRoaders from all over Spain. **Ready to apply?