Technical Support Executive
hace 2 semanas
No two days are the same at AMW, no matter what role you have. Our work is driven by the desire to make a difference and to have a meaningful impact with the goal of enriching everyday lives. Take our engaging and supportive work environment and couple it with a company culture that recognizes and rewards quality performance, and what do you get, The chance to push the limits every single day.
As a humble family business that started 70 years ago, popularly known as AMW now a fully-owned subsidiary of Al Futtaim Group (AFG) of United Arab Emirates, is one of the pioneers in the Automotive industry in Sri Lanka.
**KEY DUTIES AND RESPONSIBILITIES**
- Handling technical complaints & fast solving.
- Plan and carryout random checkups for warranty Out Board Motor Engines.
- Conduct customer awareness sessions.
- Responsible to identify and attend to service network development tasks.
- Attend to direct warranty complaints & warranty job authorization at AWS network points.
- Provide 24/7 technical services to customers/ sales staff when required.
**KEY REQUIREMENTS**
- Should possess a valid riding / driving license Should be able to travel and cover North & East coastal regions.
- A qualified technician in Outboard motor trouble shooting and repairs.
- Diploma or a similar/ higher qualification in Marine Engineering will be an additional advantage.
- 2-4 years hands on experience as an Outboard mechanic (Skilled Or semi-skilled) with any sales experience.
- Ability to work under pressure and good inter personal relationship skills, & willing to travel extensively.
- Good negotiation skills and good command in Tamil and English.
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