Service Desk Technician

hace 1 mes


España Admiral Europe Tech A tiempo completo

Functions and Responsibilities:Management and resolution of incidents and requests transferred to level 1 on the IT services of the corporate catalogue by the owners of said IT services.Communication/updates on incidents to business by chat and/or email.Monitoring system performance.Knowing the corporate IT Services catalogue.Knowing and applying the incident and service request management processes defined in the company.Knowing in detail the escalation matrix to the company's support groups for precise escalation to level 2.Addressing any queries from users.Providing assistance to IT services related to the onsite microcomputing field in the office (User station, printing and videoconference rooms, inventory management, purchases/orders to suppliers).Staying up to date with updates and changes in the company.
#J-18808-Ljbffr



  • España buscojobs España A tiempo completo

    We are hiring a Tech Support/Help Desk Technician candidate that will provide support to internal employees by helping identify and solve various requests. This includes providing help desk support to local end users and raising tickets with the relevant IT escalation tier, following these through.The IT technician should be knowledgeable of both software...

  • Field Service Technician

    hace 1 semana


    España Hemmersbach GmbH & Co. KG A tiempo completo

    Field Service Technician/Mobile Engineer to cover the Madrid areaContact us directly if you have any questions about this open job position.Minimum Requirements:2 years of experience in a similar positionWorking knowledge of leading software packages such as MS Office and MS OutlookDriver's license, own car, and availability to move through different...


  • España Trexon A tiempo completo

    Position Summary: The Support Technician will provide fast and useful technical assistance and is responsible for providing general support to our corporate and field employees. The candidate should be familiar with maintenance and support of a Windows enterprise environment. Candidates must have great technical knowledge and be able to communicate...


  • España buscojobs España A tiempo completo

    Functions and Responsibilities:Management and resolution of incidents and requests transferred to level 1 on the IT services of the corporate catalogue by the owners of said IT services.Communication/updates on incidents to business by chat and/or email.Monitoring system performance.Knowing the corporate IT Services catalogue.Knowing and applying the...

  • Service Desk

    hace 1 mes


    España buscojobs España A tiempo completo

    Requisitos :Más de 10 años en el Departamento de TI gestionando equipos en torno a Service Desk, Help Desk o gestión de Soporte al UsuarioImprescindible Nivel de Inglés B2 / C1Formación Técnica (FP o Ingeniería IT o Telco)Sólida experiencia en la gestión de equipos de al menos 10 personasImprescindible experiencia en herramientas de ticketing y...

  • Service Desk

    hace 2 meses


    España Hub Talent A tiempo completo

    Requisitos:Más de 10 años en el Departamento de TI gestionando equipos en torno a Service Desk, Help Desk o gestión de Soporte al UsuarioImprescindible Nivel de Inglés B2/C1Formación Técnica (FP o Ingeniería IT o Telco)Sólida experiencia en la gestión de equipos de al menos 10 personasImprescindible experiencia en herramientas de ticketing y...

  • Service Desk Analyst

    hace 2 meses


    España David Kennedy Recruitment A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office. Position: Service Desk Analyst Location: Budapest, Hungary Work model: hybrid Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle incoming contact...


  • España Eurofirms People First A tiempo completo

    Eurofirms busca un/a Técnico de Service Desk para empresa del sector energía, ubicada en Sevilla. La persona seleccionada se encargará de realizar las siguientes tareas:- Atención a usuarios de TI a través de canales telefónico, correo y web. - Resolución de incidencias y peticiones de usuarios. - Colaboración en problemas y cambios. - Utilización...


  • España Recruit4Work Sl A tiempo completo

    Are you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...

  • IT Service Technician

    hace 4 semanas


    España Itjobs A tiempo completo

    Important multinational in the industrial sector located in Bizkaia is looking for an experienced IT Service Technician.Detalles del clienteImportant multinational in the industrial sector located in Bizkaia. The company is strong in the technological area and is making a commitment to digital transformation.Descripción de la ofertaIncident & Request...

  • Vip Support Technician

    hace 3 días


    España Sdad Iwantic S.L. A tiempo completo

    Desde la división de **IT&Cloud** estamos buscando un/a **VIP Support Technician** para una importante empresa (cliente final) del sector farmacéutico. **¿Qué harías?** - Primer punto de contacto para soporte a usuarios VIP a nível del puesto de trabajo. - Gestión y soporte de dispositivos móviles e impresoras. - Instalación de dispositivos...


  • España buscojobs España A tiempo completo

    Radisson Hotel Group, one of the most dynamic hotel companies in the world, is looking for a trainee for the Creative Service Desk, a department under Brand & Guest Experience Corporate Department.DURATION: 6 monthsTHE JOB:The Creative Service DeskThe trainee supports all the team members with their daily project management tasks. This means the trainee will...


  • España AdmonTalent A tiempo completo

    Empresa líder en sistemas de medición y sensórica con sede en Barcelona se encuentra en búsqueda de un/a Field Service Technician con disponibilidad para viajar a nível Iberia. Como Field Service Technician, y reportando al director general, te encargarás de: - Llevar a cabo las asistencias, intervenciones y reparaciones en casa del cliente y/o on...


  • España AdmonTalent A tiempo completo

    Empresa líder en sistemas de medición y sensórica con sede en Barcelona se encuentra en búsqueda de un/a Field Service Technician con disponibilidad para viajar a nível Iberia. Como Field Service Technician, y reportando al director general, te encargarás de: - Llevar a cabo las asistencias, intervenciones y reparaciones en casa del cliente y/o on...


  • España CLIMATECO2 TECHNOLOGIES A tiempo completo

    Agente Service Desk con Alemán en Las Palmas de Gran Canaria. Seleccionamos varios perfiles de agente Service Desk con Alemán para incorporación inmediata en nuestra oficina de Las Palmas de G.C. Funciones **Requisitos**: - Alemán nível alto (C1/C2). - Inglés nível medio (B1/B2). - Buenas habilidades de comunicación y resolución de problemas. -...


  • España OLYMPUS EUROPA SE & CO. KG A tiempo completo

    Field Service Technician Olympus Iberia S.A.U. (OIB) Endoscopic Solutions Madrid y Castilla LeónOlympus Iberia aspira a ser una de las principales filiales en Europa desarrollando soluciones a medida y eficientes que implementen nuestras estrategias Globales y europeas en España y en Portugal, buscando propuestas innovadoras para nuestros clientes y para...

  • Service Desk Lead

    hace 2 meses


    España Hotelbeds Group A tiempo completo

    HBX Group is the world’s leading technology partner, connecting and empowering the world of travel. We’re game-changers, disruptors, the people who bring together local and global brands in accommodation, transport, activities and payments through our network of 300,000 hotels worldwide, 60,000 hard to reach high value clients such as tour operators,...


  • España Wibit Consulting & Services A tiempo completo

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office. Location: Budapest, Hungary Work model: on-site Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle incoming contact from users through phone calls,...

  • Service Desk 24 7

    hace 16 horas


    España PSS A tiempo completo

    Te apetece formar parte de una compañía en pleno crecimiento? ¿Y trabajar rodeado del mejor TALENTO en proyectos realmente innovadores? En PSS es posible y nos gustaría conocerte. Actualmente necesitamos incorporar un perfil de Service Desk para importante cliente del sector IT. **Requisitos**: - Experiência en monitorización de sistemas -...


  • España StudentUniverse A tiempo completo

    Service Desk Analyst L2 - Barcelona, SpainJob no: 524492TVACBrand: Product and TechnologyWork type: Fixed Term ContractLocation: BarcelonaCategories: Information & TechnologyThe L2 Service Desk Analyst role is responsible for providing the 2nd level of support for all telephone, email, and walk-in requests. They will support our colleagues with the full...