Service Desk Technician
hace 2 días
Functions and Responsibilities:Management and resolution of incidents and requests transferred to level 1 on the IT services of the corporate catalogue by the owners of said IT services.Communication/updates on incidents to business by chat and/or email.Monitoring system performance.Knowing the corporate IT Services catalogue.Knowing and applying the incident and service request management processes defined in the company.Knowing in detail the escalation matrix to the company's support groups for precise escalation to level 2.Addressing any queries from users.Providing assistance to IT services related to the onsite microcomputing field in the office (User station, printing and videoconference rooms, inventory management, purchases/orders to suppliers).Staying up to date with updates and changes in the company.
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Tech Support/Help Desk Technician | Barcelona
hace 2 semanas
España buscojobs España A tiempo completoWe are hiring a Tech Support/Help Desk Technician candidate that will provide support to internal employees by helping identify and solve various requests. This includes providing help desk support to local end users and raising tickets with the relevant IT escalation tier, following these through.The IT technician should be knowledgeable of both software...
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Service Desk Coordinator
hace 7 días
España Fujitsu A tiempo completoREQUISITOS IMPRESCINDIBLES:Knowledge/expertise of:Managing IT assets: utilizing CMDB tools efficiently.Understanding and experience in Workplace & Service Desk services like End-User support (W10/11/MacOs).Collaboration Services (M365).Software packaging and deployment (Intune/SCCM), MAM, MDM, Identity Management (Azure Entra ID).Proficiency in managing ITSM...
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It Service Desk Technician
hace 4 semanas
España Resurs Bank A tiempo completoGet an idea of the role As a IT Desk Technician you are a key success factor in our ambition to provide the best possible service to our customer as well as the co-workers at Resurs. You are given the opportunity to influence and develop both yourself and our way of working. In this role, you take ownership of Resurs incoming cases. Your primary tasks will...
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It Service Desk Technician
hace 5 horas
España buscojobs España A tiempo completoPosition Summary :The Support Technician will provide fast and useful technical assistance and is responsible for providing general support to our corporate and field employees. The candidate should be familiar with maintenance and support of a Windows enterprise environment.Candidates must have great technical knowledge and be able to communicate...
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IT Service Desk Technician
hace 2 semanas
España Trexon A tiempo completoPosition Summary: The Support Technician will provide fast and useful technical assistance and is responsible for providing general support to our corporate and field employees. The candidate should be familiar with maintenance and support of a Windows enterprise environment. Candidates must have great technical knowledge and be able to communicate...
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Service Desk Technician
hace 5 horas
España buscojobs España A tiempo completoFunctions and Responsibilities:Management and resolution of incidents and requests transferred to level 1 on the IT services of the corporate catalogue by the owners of said IT services.Communication/updates on incidents to business by chat and/or email.Monitoring system performance.Knowing the corporate IT Services catalogue.Knowing and applying the...
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Service Desk Manager
hace 3 semanas
España Perez-Llorca A tiempo completoEstamos buscando incorporar un/a Service Desk Manager para nuestras oficinas de Madrid. Requisitos Licenciatura en Tecnología de la Información o un campo relacionado. Inglés fluido. Experiencia de más de 5 años como responsable de Soporte/Service Desk preferiblemente en compañías multinacionales (varias sedes geográficas con diferentes...
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Service Desk
hace 3 semanas
España Hub Talent A tiempo completoRequisitos:Más de 10 años en el Departamento de TI gestionando equipos en torno a Service Desk, Help Desk o gestión de Soporte al UsuarioImprescindible Nivel de Inglés B2/C1Formación Técnica (FP o Ingeniería IT o Telco)Sólida experiencia en la gestión de equipos de al menos 10 personasImprescindible experiencia en herramientas de ticketing y...
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Service Desk Leader
hace 5 horas
España Zemsania A tiempo completoDescripción En Digital Talent Agency, estamos en la búsqueda de un perfil como **Service Desk Leader** que será responsable de la coordinación del equipo de Service Desk del departamento de IT Data, colaborando con uno de nuestros clientes. **¿Qué beneficios te ofrecemos?** - Jornada intensiva todos los **viernes **y en los meses de **Julio y...
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Service Desk Analyst
hace 2 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office. Position: Service Desk Analyst Location: Budapest, Hungary Work model: hybrid Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle incoming contact...
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Norwegian Service Desk Agent
hace 2 semanas
España Recruit4work Sl A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...
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Finnish Service Desk Agent
hace 2 semanas
España Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...
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Finnish Service Desk Agent
hace 2 semanas
España Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...
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Danish Service Desk Agent
hace 2 semanas
España Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...
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Norwegian Service Desk Agent
hace 2 semanas
España Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...
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Danish Service Desk Agent
hace 3 semanas
España Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...
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Finnish Service Desk Agent
hace 3 semanas
España Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...
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Norwegian Service Desk Agent
hace 3 semanas
España Recruit4Work SL A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...
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Finnish Service Desk Agent
hace 3 semanas
España Recruit4Work Sl A tiempo completoAre you someone who likes to help people with their questions and do you want to experience the Mediterranean life? Then we have the job for you We are looking for service desk agents who can ensure a friendly and positive customer service experience for the customers. While doing this you can experience the Mediterranean life by living in the beautiful...
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Field Service Technician
hace 3 semanas
España OLYMPUS EUROPA SE & CO. KG A tiempo completoField Service Technician Olympus Iberia S.A.U. (OIB) Endoscopic Solutions Madrid y Castilla LeónOlympus Iberia aspira a ser una de las principales filiales en Europa desarrollando soluciones a medida y eficientes que implementen nuestras estrategias Globales y europeas en España y en Portugal, buscando propuestas innovadoras para nuestros clientes y para...