Senior Customer Care Manager, French Market

Hace 2 días

Barcelona, Cataluña, España Qonto Jornada completa

Qonto is seeking a Customer Care Manager in the Account Management team to support French market clients with end-to-end ticket handling across chat, email, and calls. You’ll analyze account activity and transaction history to provide accurate answers and drive proactive, tailored solutions.

You’ll collaborate with Product and Tech to resolve bugs and requests, while contributing to CRM workflow improvements and internal databases.