Swedish Speaking Quality Analyst
hace 1 mes
Swedish Speaking Quality AnalystRiga, LatviaGross salary of €2000 gross per month.Job Responsibilities:Quality Auditing:Conduct audits on customer interactions.Perform root cause analysis for quality issues.Monitor individual and team performance for quality improvement.Feedback & Coaching:Provide feedback to CSAs based on actionable insights.Offer coaching to improve performance aligned with operational goals.Collaboration:Join internal and external calibration and monitoring sessions.Participate in discussions with stakeholders and customers to refine quality.Reporting & Improvement:Provide data and observations to improve overall customer experience.Assist in developing reports for quality metrics.Support & Training:Handle calls and support escalations as part of operational duties.Take part in training to better understand client needs and business processes.Job Requirements:Language Proficiency: Swedish (C1 level) and English (B1+ or higher).Attention to Detail: Strong accuracy in monitoring and logging data.Problem Solving & Analytical Skills: Ability to analyze data and suggest continuous improvements.Communication & Interpersonal Skills: Ability to communicate effectively in feedback and team environments.Technical Skills: Advanced computer literacy and ability to multitask across different systems.Personality Traits: Friendly, optimistic, and self-motivated with a service-oriented approach.Work Flexibility: Ability to work shifts or part-time (where legally applicable).Background Check: Clean criminal record and no payment defaults or credit issues with Klarna or similar financial systems.This role suits someone who is detail-oriented, analytical, and has a strong focus on customer service and quality improvement. The ability to coach and communicate feedback effectively in a team setting, alongside the flexibility to handle escalations, makes it a dynamic role.
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España Cross Border Talents A tiempo completoExciting Opportunity: Swedish-speaking Service Desk Analyst in Budapest Position: Service Desk Analyst Location: Budapest, Hungary Work Model: Hybrid (blend of on-site and remote) Employment Type: Full-time Remuneration: Competitive Base Salary Are you fluent in Swedish and passionate about IT support? Join our Budapest team as a Service Desk Analyst and...
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German Speaking Quality Analyst
hace 2 semanas
España Recruitment Direct A tiempo completoGerman-speaking Quality AnalystAthens, Greece (On-site)Employment Type: Permanent ContractSalary gross €1300 a month + bonus up to 10% + private medical + vouchersAbout the RoleDo you have an eye for detail and a passion for quality assurance? We are looking for a German-speaking Quality Analyst to join the team in Athens, Greece. As a key player in the...
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Swedish Speaking Sales Representative
hace 1 mes
España Eco Plus Solutions AB A tiempo completoWe are an innovative digital marketing agency based in Barcelona, specializing in Google products and advanced marketing solutions. We are seeking a skilled and motivated Sales Representative fluent in Swedish to join our dynamic team. This hybrid role provides the flexibility of working remotely three days a week while collaborating in our Barcelona office...
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Service Desk Analyst
hace 1 mes
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office. Position: Service Desk Analyst Location: Budapest, Hungary Work model: hybrid Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle incoming contact...
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Swedish speaking Sales Executive
hace 1 mes
España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
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Service Desk Analyst
hace 4 semanas
España buscojobs España A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing / BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office.Position : Service Desk AnalystLocation : Budapest, HungaryWork model : hybridEmployment type : Full-timeRemuneration : Base salary.DUTIES AND RESPONSIBILITIES :Handle incoming contact...
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España NordicJobsWorldwide.com A tiempo completoJoin our client´s Team within FinTech at their new office in Riga as a Customer Support Agent!Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish...
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Swedish-speaking Customer Support Agent in Riga
hace 4 semanas
España NordicJobsWorldwide.com A tiempo completoJoin our client´s Team within FinTech at their new office in Riga as a Customer Support Agent!Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish...
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Service Desk Analyst With Swedish
hace 4 semanas
España buscojobs España A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing / BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office.Location : Budapest, HungaryWork model : on-siteEmployment type : Full-timeRemuneration : Base salary.DUTIES AND RESPONSIBILITIES :Handle incoming contact from users through phone calls,...
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German Speaking Quality Analyst
hace 2 semanas
España Recruitment Direct A tiempo completoGerman Speaking Quality Analyst - Relocation to LatviaResponsibilities:Conduct audits on customer interactions.Perform root cause analysis for quality issues.Monitor individual and team performance for quality improvement.Feedback & Coaching:Provide feedback to CSAs based on actionable insights.Offer coaching to improve performance aligned with operational...
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German Speaking Quality Analyst
hace 1 mes
España Recruitment Direct A tiempo completoGerman Speaking Quality Analyst Riga, LatviaGross salary of €2000 gross per month.Job Responsibilities: Quality Auditing: Conduct audits on customer interactions.Perform root cause analysis for quality issues.Monitor individual and team performance for quality improvement. Feedback & Coaching: Provide feedback to CSAs based on actionable insights.Offer...
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Senior Quality Analyst
hace 1 mes
España Thoughtworks Inc. A tiempo completoWoven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than...
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Service Desk Analyst With Swedish
hace 2 meses
España Wibit Consulting & Services A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard a Swedish speaking Service Desk Analyst for their Budapest office. Location: Budapest, Hungary Work model: on-site Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle incoming contact from users through phone calls,...
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Swedish Speaking Trainer
hace 4 semanas
España buscojobs España A tiempo completoThis job posting for a Swedish Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements:Job Overview:The role is essential for:Training Delivery: Conducting training sessions for new hires (both...
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Senior Quality Analyst
hace 2 meses
España Thoughtworks Inc. A tiempo completoWoven between all the stages of the delivery process is the work of a Quality Analyst: the technologist who focuses on the complexity and risk inherent in building solutions. By collaborating with each team member—Developer, Business Analyst, Designer, etc.—they ensure quality is thoughtfully examined in both processes and technology. QAs are more than...
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Swedish Speaking Team Leader
hace 1 mes
España Recruitment Direct A tiempo completoSwedish Speaking Team Leader – Call CentreRiga, LatviaSalary: €2300 gross per monthResponsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment.Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition).Manage underperformance with proactive reinforcement...
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Swedish Speaking Junior Campaign Specialist
hace 3 semanas
España Eco Plus Solutions AB A tiempo completoSwedish Speaking Junior Campaign Specialist (With Relocation Package)Are you eager to launch your career in digital marketing while living in one of Europe’s most exciting cities? Do you have a passion for helping businesses thrive through online campaigns? This might be the opportunity you’ve been waiting for!We are currently seeking a Swedish-speaking...
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Swedish Speaking Junior Campaign Specialist
hace 1 mes
España Eco Plus Solutions AB A tiempo completoAre you passionate about digital marketing and ready to kickstart your career in one of the most vibrant cities in Europe? Do you have a knack for helping businesses succeed through online campaigns? We have the perfect opportunity for you! We’re looking for a Swedish-speaking Junior Campaign Specialist to join our dynamic team in Barcelona! This hybrid...
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España Eco Plus Solutions A tiempo completoAre you eager to launch your career in digital marketing while living in one of Europe’s most exciting cities? Do you have a passion for helping businesses thrive through online campaigns? This might be the opportunity you’ve been waiting for!We are currently seeking a Swedish-speaking Junior Campaign Specialist to become part of our energetic team in...
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Swedish Speaking Business Developer
hace 2 meses
España Cross Border Talents A tiempo completoWe are a forward-thinking digital marketing agency headquartered in Barcelona, specializing in Google products and advanced marketing solutions. We are on the lookout for an energetic and experienced Business Developer who speaks Swedish fluently to join our team. This hybrid role offers the flexibility of working remotely three days a week, while also...