Account Manager
hace 4 semanas
At Genestack, we are tackling the underlying computational and scientific challenges of bioinformatics to provide researchers with software tools that will streamline the discovery process and drive forward precision medicine, drug development, and bioinformatics research.
Our platform is deployed at leading pharmaceutical, agricultural, and consumer goods companies as well as leading academic institutions, and this is just the beginning of our journey.
We are seeking a commercially astute Account Manager with a passion for the Life Sciences industry. This individual will take full responsibility for managing and growing our existing accounts within the Pharmaceuticals, Agriscience, Academia/Government, and Consumer Goods sectors. The ideal candidate will possess the initiative and expertise to drive commercial growth, expand the user base, and build strong, lasting relationships with key stakeholders. As a small business, they will also be given sufficient autonomy to suggest and design processes and growth initiatives to enable them to meet their goals.
In this role, you will:
Serve as the primary point of contact for a portfolio of existing accounts in the Pharma, Agriscience, and Consumer Goods sectors.
Build and maintain strong, long-lasting relationships with key stakeholders, ensuring their needs are met and exceeded.
Conduct regular account reviews, identify upsell and cross-sell opportunities, and lead contract renewal drafting and negotiations.
Develop and execute strategic account plans to achieve commercial growth targets.
Identify and pursue opportunities to expand the user base and deepen product adoption within existing accounts.
Collaborate with internal teams (e.g., Product, Marketing, Sales, Customer Support) to tailor solutions and drive value for clients.
We would like you to have:
Bachelor’s degree in Life Sciences or a related field. A Master’s degree, PhD, or relevant certifications (e.g., in SaaS, Account Management) is a plus.
Minimum of 3-5 years of experience in account management, sales, or client services, ideally within the SaaS and professional services industry.
Proven track record of exceeding targets by managing and growing accounts within the Life Sciences sector.
Demonstrated ability to work independently, take initiative, and deliver results.
Strong commercial acumen with the ability to drive revenue growth and expand user bases.
Proficiency in using CRM tools (e.g., Pipedrive) and other account management software.
Analytical mindset with the ability to leverage data for strategic decision-making.
Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.
Exceptional English language skills (C2 preferred, C1 minimum).
We offer you:
International team of professionals;
Fully paid sick leaves;
Onboarding and domain training for newcomers;
Flexible work schedule.
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