VIP Account Manager
hace 1 mes
Hero Gaming is seeking an experienced and dynamic VIP Account Manager to join our team. If you are passionate about the iGaming industry, customer relationship management, and providing exceptional service to high-value players, we want you on our team We offer competitive salaries, flexible work arrangements (remote or hybrid in Malta or Marbella), and a range of attractive benefits.Responsibilities:As a VIP Account Manager, you will be responsible for managing, retaining, and reactivating our VIP players while developing new VIP customers. You will work closely with the VIP Senior Manager to achieve key objectives, including increasing player lifetime value and revenue contribution from assigned VIP customers. This role requires proactive outbound communication to grow player engagement and loyalty.Key Responsibilities Include:VIP Account Management: Manage the VIP player base, ensuring retention and growth of assigned players as directed by the VIP Senior Manager.Proactive Player Engagement: Utilize outbound communication to engage and grow VIP player activity, ensuring players receive personalized and exceptional service.New VIP Development: Identify, onboard, and develop new VIP customers, introducing them to the benefits of the program to increase loyalty and engagement.Activity Monitoring: Analyse VIP player activity daily, identifying patterns and trends.Retention Strategies: Address potentially churned VIP players through personalized communications, special offers, and tailored solutions to retain them.Data Reporting & Analysis: Update VIP reports and metrics regularly, providing insights and generating additional reports as needed to track VIP performance, engagement, and satisfaction.VIP List Management: Maintain and update the VIP list by welcoming new customers, ensuring they meet requirements, and removing inactive players.Campaign Setup: Demonstrate creativity in setting up reactivation campaigns in Customer.io (is a plus), utilizing player insights and engagement strategies to reactivate and retain VIP players.Qualifications:Minimum 1 year of experience as an Account Manager, preferably within the iGaming industry.Proven experience with Customer.io or similar customer engagement platforms.Knowledge of Zendesk, Jira, Confluence, and ClickUp.Strong interpersonal skills with the ability to build trust and maintain relationships.Excellent understanding of online casino games and sportsbook.Proficiency in German is a plus.Exceptional written and verbal communication skills.Analytical mindset with a keen eye for detail.Highly organized and customer-focused, with the ability to interact effectively with people at all levels within and outside the organization.Strong insight into player behavior, gambling trends, and customer needs.Shift and Schedule:Flexibility to work evenings, nights, and weekends as needed (CET time).Ability to adjust working hours to accommodate the needs of VIP players and ensure consistent high-quality service.What We Offer:Competitive salaries and benefits package.Flexible working options: remote or hybrid (Malta, Marbella).Paid leave and office benefits.A vibrant, dynamic team environment with growth opportunities.Availability:Immediate Start: We are looking for someone who can join the VIP Hero Gaming team immediately and make an immediate impact in our VIP account management efforts.If you are passionate about delivering an exceptional customer experience, have a proven track record in VIP account management, and are eager to grow in the iGaming industry, we would love to hear from youApply now to become part of the Hero Gaming team
#J-18808-Ljbffr
-
German VIP Account Manager
hace 1 mes
España Mega Block Gaming A tiempo completoGerman VIP Account Manager Barcelona Barcelona, Barcelona German VIP Account ManagerRemotePermanent or Full-time ContractorCompetitive packageAbout MegaBlock Gaming:Mega Block Gaming is the leading service provider for globally recognized online gaming operators. Our portfolio includes casino brands that offer cutting-edge gaming solutions that seamlessly...
-
German VIP Account Manager
hace 1 mes
España Mega Block Gaming A tiempo completoMega Block Gaming is the leading service provider for globally recognized online gaming operators. Our portfolio includes casino brands that offer cutting-edge gaming solutions that seamlessly integrate fiat and cryptocurrencies into a range of gamification functions.Megablock is a proudly remote-first organisation, we've cultivated an environment where...
-
VIP Manager
hace 2 meses
España Secrè A tiempo completoAdjuntar CV por favor. Buscamos un/a VIP Manager que se dedique únicamente y exclusivamente a atender a los clientes VIP, cuidándolos toda la noche y ofreciéndoles lo que necesiten.Experience: RequiredLanguages: Spanish – Expert, English – AdvancedEmployment: Part-timeSchedule: Jueves: 22:30-2:30, Viernes, Sábado y vísperas de festivo:...
-
Japanese VIP Account Manager
hace 1 mes
España Yolo Group A tiempo completoOur VIP department is growing, and we are looking for new talent to join us on our journey! Bring your passion and energy to our team! Being part of the Yolo family means working at a dynamic, international, and fast-paced fintech company that offers an ideal workplace for those who want to make a difference and contribute to the growth of the organization....
-
Community manager
hace 2 meses
España Vip Talents A tiempo completoSe busca persona con nivel de inglés alto o nativo para comunity manager. No hace falta experiencia, solo disponibilidad de 8h diarias de lunes a viernes.Experience: Not requiredLanguages: English – Expert. Spanish – ExpertEmployment: Full-timeSchedule: Lunes a Viernes varios turnosSalary: €1,200 – €2,500 monthlyStarting time: Immediate...
-
Account Manager
hace 4 semanas
España buscojobs España A tiempo completoAccount Manager - Andalucía, ExtremaduraConviértete en el próximo Account Manager Zona Sur de ADI que represente la gama completa de soluciones de la empresa a los clientes asignados y gestione el ciclo de planificación de cuentas.Key Account Manager (KAM) Sur EspañaNuestro cliente quiere incorporar a un Key Account Manager (KAM), serás responsable de...
-
Account Manager Italy
hace 2 meses
España SamBoat - Nautic Manager A tiempo completoAccount Manager Italy (H/F) Madrid Madrid, Madrid About Nautic Manager (SamBoat's SaaS Solution)Samboat is a peer-to-peer boat rental startup based on the collaborative consumption model. The platform allows boat owners to easily offset their costs, while sailors can rent a boat at a lower price. Inspired by major successes like Airbnb, Blablacar, or Drivy,...
-
Account Manager
hace 2 semanas
España SGF Global A tiempo completoAccount Manager **Canarias, España** SGF Global está buscando un/a Account Manager para trabajar en Canarias, España. **Requisitos**: - Experiência comercial de mínimo dos años en el sector IT - Ingles medio-alto
-
Account Manager
hace 1 mes
España JL Talent Partners A tiempo completoWe're looking for Swedish speaking Account Manager professionals to join our client's team in the beautiful Málaga What you'll do: A Account Manager plays a crucial role in enhancing customer engagement and satisfaction throughout their journey with the company. This position involves analyzing customer data to understand their needs, preferences, and...
-
Business Development Manager, VIP Partnerships
hace 2 meses
España Crypto.com A tiempo completoAbout the role: We are now seeking a Partnerships Business Development Manager to drive growth by building and nurturing relationships with key Affiliates, VIP clients, and Brokers. This role will be instrumental in expanding our presence within these high-impact segments, ensuring long-term success through strategic partnerships and innovative solutions...
-
Supervisor/a Salas VIP Aeropuerto
hace 2 meses
España DO & CO A tiempo completoDescripción de la empresa Nuestra unidad de producción se enorgullece de ofrecer un servicio de catering aéreo de lujo de primer nivel, elegante y sofisticado. Nuestro equipo se dedica a crear una experiencia única que resulte atractiva incluso para los pasajeros más exigentes. Nos centramos en ofrecer una calidad excepcional, un servicio de primera...
-
Key Account Manager
hace 5 días
España Adecco A tiempo completo¿Te consideras una persona apasionada por las ventas, con experiencia comprobada en el sector de eventos exclusivos/VIP y con una cartera activa de clientes de alto nivel?Key Account Manager (KAM) Sector Eventos ExclusivosAnunciado 5 de diciembre (Publicada de nuevo)¡Te estamos buscando!Desde Grupo Adecco estamos en búsqueda de un Key Account Manager...
-
Key Account Manager
hace 5 días
España La Opinión de Murcia A tiempo completoKey Account Manager (KAM) Sector Eventos ExclusivosAnunciado 5 de diciembre (Publicada de nuevo)¿Te consideras una persona apasionada por las ventas, con experiencia comprobada en el sector de eventos exclusivos/VIP y con una cartera activa de clientes de alto nivel?¡Te estamos buscando!Desde Grupo Adecco estamos en búsqueda de un Key Account Manager...
-
Key Account Manager
hace 1 mes
España 360 Talent A tiempo completoNuestro cliente, una importante compañía del sector cosmético, con el fin de ampliar el equipo de sus oficinas situadas en Guadalajara, está buscando un Key Account Manager.Deseamos conocer perfiles con al menos 5 años de experiencia liderando como Key Account Manager de una empresa de cosméticos y/o fragancias.Tus funciones serán las...
-
Key Account Manager
hace 2 semanas
España Impuldesa A tiempo completoConfidencial cuenta con una posición como Key Account Manager para fortalecer las relaciones comerciales con clientes clave para maximizar la rentabilidad y satisfacción. Tareas - Gestionar y mantener relaciones con clientes clave - Desarrollar estrategias de ventas y negociación - Identificar nuevas oportunidades de negocio - Coordinar equipos internos...
-
Account Manager
hace 2 meses
España Izertis A tiempo completoUbicación- Asturias o Madrid- Contrato- Indefinido- Jornada laboral- Tiempo completo- Sector- Internet y tecnología- Vacantes- 1**Descripción de la oferta**: **Account Manager Marketing Digital**: ¿Estás interesado en liderar **proyectos de marketing digital **tanto a nível nacional como internacional como **Account Manager**? Si es así, ¡has llegado...
-
Account Manager
hace 1 mes
España Amperio A tiempo completoJob Overview: We are looking for a professional and devoted Account Manager for our Sales Department in Spain. As an Account Manager, your responsibilities are to acquire new clients, provide customer support, and ensure long-term relationships with the customers. You will also be responsible for assisting in the processing and analysis of client data and...
-
Account Manager
hace 3 semanas
España Pentasia A tiempo completoAccount Manager – Remote (Malta, Cyprus, or Marbella) | Banking Solutions for iGamingLocation: Remote (Malta, Cyprus, or Marbella)The Company:This rapidly growing company provides tailored banking solutions to the iGaming industry, offering secure and flexible financial services including multi-currency accounts and seamless payment processing. As the...
-
Key Account Manager
hace 1 mes
España Hologic, Inc. A tiempo completoKey Account Manager Location: Catalonia area, Spain We are currently seeking a driven Key Account Manager to join our dynamic team in Spain. The Key Account Manager will be responsible for developing, achieving, and maintaining business growth and market share for our Breast Health and Skeletal products. You will be responsible for developing and nurturing...
-
Account Manager
hace 2 semanas
España Bolton Group A tiempo completoWe are looking for a Junior Key Account Manager to join our Sales team in our Bolton Spain Business Unit.How you make the differenceThis position is crucial for Bolton as it will lead the relationship with our customers. The expected outcome is increased sell out of our brands driven by best-in-class distribution, shelving, promotion, and pricing...
