Customer Relations Executive
hace 2 semanas
Customer Relations Executive - FX Dealing TeamEbury Madrid - 4 days a week office based working - 1 day working from homeAbout the JobWe are offering an exciting opportunity to join a fast growing team in Madrid. You will be a point of contact for some of our corporate clients, providing daily operational and trading assistance. You’ll have a combination of client-facing skill/experience, operational know-how and problem-solving abilities. In order to support the day-to-day relationship of our corporate accounts, you will possess these qualities with the ability to expertly switch between each as needed. You’ll be servicing the revenue and growth area of the business at an exciting time for the company. You will act as an ambassador for the product and service at a customer-facing level.About you:A passionate individual with a strong interest in client servicingPrepared to go the extra mile to exceed customer expectations and experienceDesire to deliver best in class service, to support our industry-leading offeringStrong written and verbal communication skillsStrives in high pressure/pace environmentAbility to excel within a busy client-facing environment with significant monthly workload peaks (previous experience preferred)Managing workload around tight time constraintsConfidence in liaising and mediating between multiple internal departments to find solutionsConfidence in dealing directly with clients as an ambassador for the brand and product in terms of your service approach and interpersonal skillsHave the capacity to manage different types and nature of enquiry simultaneously across several platforms and for different types of clientsResolve client issues as they ariseAbility to multitask/prioritise – working around the daily deadlineCommercial awareness:Confidence to promote the company offering and awareness to identify new opportunities to grow new and existing key accounts. This could be in terms of new currency requirements/upcoming client needs, working with sales/commercial teams as appropriate, highlighting developments & improvements to the product to our clients etc.Head for numbers – confidence dealing with numbers - exchange rates, profit margins and an awareness of commercial implicationsEye for detail:Dealing with live currency trade booking, banking information, figures and high value/volume payments and clients - accuracy of work is particularly keyHelping clients identify issues preemptively (e.g. payment dates, banking data etc.)Drive to solve problems:Self-starter with the initiative and ability to ‘get stuck in’ - Confidence to find solutions working with teams internally – take ownership of client issues/queries and see through to endInterest in currency markets helpfulExperience with Microsoft suite (particularly excel)Role:You will be looking after a portfolio of 300 clients who will be trading online through our EBO platformYou will have an understanding of clients & business activity/core business, FX needsMaking sure clients have Ebury as their main platform for trading and making payments internationallyThe ideal candidate will have the following:Languages - Spanish Fluency and English at a professional levelSales skills / experience is a PLUSKnowledge of FX (Of course...)Knowledge of all products Ebury does offerBeing able to adapt in a constantly evolving and challenging environmentIt is an exciting and challenging opportunity for anyone looking to be involved with the launch and success of a new department at Ebury as it is the client servicing one.What we can offer you:A career with Ebury, which is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by Glassdoor and AltFi.A clear path for progression, mapped out by your individual goals and personal objectives.The tools to develop and master your client relationship skills with the view to you becoming the primary Servicing Executive on a number of accounts.The opportunity to service and develop your own book of clients.A support structure that will drive you to succeed in your next goal.
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Customer Relations Executive
hace 4 semanas
España Ebury A tiempo completoCustomer Relations Executive - Account Manager - MadridEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Position: Customer Relations Executive - FX Dealing...
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Customer Relations Executive
hace 3 semanas
España Ebury A tiempo completoCustomer Relations Executive - Account Manager MadridCustomer Relations Executive - Account ManagerMadridEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration....
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Client Relations Executive
hace 5 días
España Atrium HR Consulting A tiempo completoAbout the job: Client Relations Executive - MalagaWe are looking for an experienced and self-driven sales professional to join an International Health Insurance sales team in Malaga.ResponsibilitiesMake calls to potential clients to generate new business leads.Be an outstanding communicator and listener with a professional approach.Present market-leading...
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Customer Relations Executive
hace 4 semanas
España Ebury A tiempo completoCustomer Relations Executive - Account Manager - MadridEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.Customer Relations Executive - FX Dealing TeamEbury...
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Customer Relations Executive
hace 4 semanas
España Ebury A tiempo completoCustomer Relations Executive - Account ManagerEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments and API integration.Customer Relations Executive - FX Dealing TeamEbury Madrid - 4...
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Customer Relations Executive
hace 2 semanas
España buscojobs España A tiempo completoCustomer Relations Executive - Account Manager - MadridEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.About the JobWe are offering an exciting opportunity to...
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Customer Relations Executive
hace 4 semanas
España Ebury A tiempo completoCustomer Relations Executive - Account ManagerMadridAbout the JobWe are offering an exciting opportunity to join a fast-growing team in Madrid. You will be a point of contact for some of our corporate clients, providing daily operational and trading assistance. You’ll have a combination of client-facing skill/experience, operational know-how, and...
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Customer Relations Supervisor
hace 4 semanas
España Hosco A tiempo completoAbout the job: El/la Customer Relations Supervisor, será el punto de referencia y guía para el equipo, gestionando y coordinando todas las interacciones con los huéspedes, y asegurando que cada miembro mantenga un alto nivel de profesionalismo, cortesía y eficiencia en el servicio. Uno de nuestros objetivos para el año 2025 es obtener la 5ª estrella...
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Customer Relations Executive
hace 3 semanas
España Ebury A tiempo completoCustomer Relations Executive - Account ManagerEbury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including FX risk management, trade finance, currency accounts, international payments, and API integration.About the JobWe are offering an exciting opportunity to join a...
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Executive Account Manager
hace 2 semanas
España buscojobs España A tiempo completoCustomer Relations Executive - Account ManagerLocation: MadridCompany: EburyDate: 22.11.2024About Ebury: Ebury is a hyper-growth FinTech firm, named in 2021 as one of the top 15 European Fintechs to work for by AltFi. We offer a range of products including...About the JobWe are offering an exciting opportunity to join a fast-growing team in Madrid. You will...
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Customer Care Executive
hace 2 meses
España Iglu.Com A tiempo completoWe have an exciting opportunity for a Customer Care Executive to join our team here at Iglu. Working within the Customer Care department you will ensure that our high levels of customer service are maintained. As our Customer Care Executive you will handle calls and emails from customers once their booking is completed and will deal with any additions and...
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Customer Relations Manager
hace 2 semanas
España Rinconrent A tiempo completoAre you a customer-obsessed professional? Do you speak fluent English and either Spanish or a Scandinavian language at a proficient level? At Rincon, we are seeking a proactive and skilled Customer Relations Manager to join our dynamic and fast-growing international team in beautiful Mijas, Malaga, Spain.About usRincon is a leading, tech-oriented company in...
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Executive Account Manager
hace 1 mes
España GE HEALTHCARE A tiempo completoJob Description Summary As an Executive Account Manager, you will serve as the primary contact for a select group of high-priority strategic accounts in Spain. In this role, you will shape and execute the account strategy, ensuring a strong, trust-based relationship and driving meaningful business outcomes with these key customers. At GE Health Care, we...
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Executive Account Manager
hace 4 semanas
España GE HEALTHCARE A tiempo completoJob Description Summary As an Executive Account Manager, you will serve as the primary contact for a select group of high-priority strategic accounts in Spain. In this role, you will shape and execute the account strategy, ensuring a strong, trust-based relationship and driving meaningful business outcomes with these key customers. At GE HealthCare, we see...
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Relations And Business Developer Executive
hace 2 semanas
España buscojobs España A tiempo completoKTI Talent Indicator is a talent discovery software platform with AI that offers talent mapping, evaluation and reskilling services with training to companies.We are looking for a Relations and Business Developer Executive for a Game & Entertainment Company.Location: Ho Chi Minh or RemoteFunctionsDevelop and manage key partnerships with businesses and...
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German Speaking
hace 2 semanas
España buscojobs España A tiempo completoThe Wise Seeker is the leading HR technology company in unbiased talent evaluation.With over 15 years in the industry analyzing the needs and demands of the job market, we are capable of identifying the best talent for each company thanks to our team of professionals and our SaaS platform integrated with Artificial Intelligence.We are efficient, evaluate...
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Employee Relations Manager, Spain
hace 2 semanas
España Amazon A tiempo completoDESCRIPTIONWe are looking to hire a talented and committed Employee Relations Manager to play a critical role in the development of the employee relations agenda in Spain.The role can be based in Barcelona, Madrid, Valencia, or Murcia.We are seeking a progressive, hands-on, customer-obsessed individual who will help to develop our employee relations agenda...
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Employee Relations Manager, Spain
hace 1 mes
España ENGINEERINGUK A tiempo completoDESCRIPTIONWe are looking to hire a talented and committed Employee Relations Manager to play a critical role in the development of the employee relations agenda in Spain.The role can be based in Barcelona, Madrid, Valencia, or Murcia.We are seeking a progressive, hands-on, customer-obsessed individual who will help to develop our employee relations agenda...
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España Diageo A tiempo completoAbout us Diageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness. Our purpose, Celebrating life, every day, everywhere, has a relevant role in our company, for our people, our diversity, our brands, in how we perform and how we build...
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Corporate Relations Executive, Southern Europe
hace 2 semanas
España buscojobs España A tiempo completoAbout usDiageo is the world’s leading premium drinks company with an outstanding collection of brands, such as Johnnie Walker, Smirnoff, Baileys, Captain Morgan, Tanqueray and Guinness.Our purpose, Celebrating life, every day, everywhere, has a relevant role in our company, for our people, our diversity, our brands, in how we perform and how we build...
