Customer Care Executive
hace 2 meses
We have an exciting opportunity for a Customer Care Executive to join our team here at Iglu. Working within the Customer Care department you will ensure that our high levels of customer service are maintained. As our Customer Care Executive you will handle calls and emails from customers once their booking is completed and will deal with any additions and alterations to bookings. You will communicate with sales staff and suppliers to rectify any problems which may have arisen. Experience in a similar Customer Service role or in the Travel industry is preferable. Key Responsibilities: Effectively fulfilling the booking once the sale has been made Answering customer queries by phone and email Resolving problems of customers on holiday Calming and advising customers appropriately Handling of customer complaints Liaising with tour operators Booking cancellations and transferring Supporting customers via an online webchat system Negotiating between our customers and operators Completing additions and amendments to bookings Logging notes of all communication Ancillary Sales and seeking up-selling opportunities Cross-selling clients to alternative holidays Identifying and rectifying causes of problems To undertake any other duties or projects as required by you line manager, appropriate to your role. Skills and Experience: Strong verbal and written communication skills Strong understanding of our products PC Literate – knowledge of Word, Excel and Outlook Basic knowledge of ABTA/ATOL regulations Excellent time management skills Ability to work under pressure and independently Organisational skills are essential to this role Ability to communicate effectively both internally and externally at all levels Able to multitask with taking calls and responding to emails Behavioral Role Fit: Professional nature Proactive & enthusiastic Supportive Team player KPI'S: PCA % Average workload 40 plus per day (calls and emails) Email response time Why Join Iglu? Iglu.com is the UK's largest specialist ski and cruise travel agency, we pride ourselves on our first-hand knowledge of the unique packages and holiday experiences we offer. Hybrid and Remote working options Discounted travel offers for family and friends Gym discounts at all major chains across the UK Mental Health and Wellbeing Support Electric Vehicle Scheme 24/7 Online GP Service Life Assurance for all Help shape the culture of Iglu by getting involved in our Charity or Social Committee Bi-annual Company Get Togethers
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Customer Care Executive
hace 1 mes
España Spry Finance A tiempo completoSpry Finance is part of the Irish-owned Seniors Money International group with over fifteen years of experience with providing Lifetime Loans to customers across the globe, including Ireland, Spain, Australia and New Zealand.Our ValuesResponsible – We are careful and ethical in the way we conduct ourselves and our business. We take a prudent approach that...
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Registered Nurse For Complex Care
hace 2 meses
España Bluebird Care A tiempo completoJoin our dedicated team at Bluebird Care North Somerset, where we provide high-quality, personalized care to individuals with complex health needs in the comfort of their own homes. We pride ourselves on delivering compassionate, person-centered care that enhances the quality of life for our customers. We are seeking a skilled and compassionate Registered...
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Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. What makes us different We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to complex...
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Live-In Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoBluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers. While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches. What we do We're committed to keeping elderly and vulnerable people...
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Live-In Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoBluebird Care are proud to be rated outstanding by the CQC. A rating that was awarded to us due to the way we care for both our staff and our customers. While Bluebird Care is a national home care provider, our office is a locally owned family business, run separately to other branches. What we do We're committed to keeping elderly and vulnerable people...
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Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Lenovo Customer Care Executive
hace 1 mes
España CPM International A tiempo completoAre you a tech-savvy problem-solver looking for an exciting opportunity to kickstart your career in technical support? Do you thrive in fast-paced environments and enjoy helping people navigate complex technology issues? If so, an amazing opportunity has arisen to join our new client LENOVO!What you will AchieveThe Customer Care Executive is responsible for...
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Care Assistant
hace 1 mes
España Bluebird Care A tiempo completoBluebird Care Bristol is an incredibly supportive and rewarding company. We pride ourselves in providing our customers with compassionate, person-centred support. Working for us, you can expect a friendly, warm and welcoming environment, whether you are working with another Care Assistant on shift, or popping to the office for your monthly supervision. We...
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Rehabilitation Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoWhile many Care providers only pay for your contact time, we believe that you should be paid for every minute that you are being a Bluebird Care Ambassador, even if you are sat in your car. Join our team and your salary will be by the hour and not per contact time. Providing Quality Care Bluebird Care started as a small family business in 2004, and today we...
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Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Live-In Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? Here at Bluebird Care territory, we're committed to keeping people in the comfort of their own home. We began by offering home care to the elderly in our...
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Field Care Supervisor
hace 2 meses
España Bluebird Care A tiempo completoPerhaps you're an experienced care professional eager to progress but not getting the recognition you deserve within your current employment? Maybe you are already a supervisor and feel you could show your skills within a new and progressive position? Here at Bluebird Care Mendip, we have a vacancy for a Care Supervisor to join our 'Outstanding' rated team...
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Live-In Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? Here at Bluebird Care Ipswich, we're committed to keeping people in the comfort of their own home. We began by offering home care to the elderly in our...
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Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoFull time carer required to provide support to a young and sociable disabled lady. 12hrs day or night shifts in the heart of Hammersmith. The candidate must be bubbly, talkative, proactive and energetic with the ability to prepare fresh meals. ASAP start. Roles and Responsibilities as a Care Assistant Providing personal care duties Administering medication...
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Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoSTOP what you're doing. If you don't read this, you will miss an opportunity of a lifetime We've all looked after somebody at some point in our lives whether it's a child, a partner or even other family members. Think about that rewarding feeling you get when you're able to make them smile, feel better or even make a difference. Working for Bluebird Care...
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Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Customer Care Manager
hace 2 semanas
España Ucademy A tiempo completo¡Hola crack! En Ucademy, estamos buscando a nuestro futuro Customer Care Manager. ¿Tienes carácter emprendedor, iniciativa y te molan los retos? Entonces sigue leyendo. **Sobre nosotros Ucademy está fundada con el objetivo de revolucionar el estudio y convertirnos en la academia online más grande del mundo. Hemos vivido de primera mano los errores...
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Copy Of Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...
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Care Assistant
hace 2 meses
España Bluebird Care A tiempo completoProviding Quality Care Bluebird Care started as a small family business in 2004, and today we are proud to be one of the largest providers of home care services across the UK. But what makes us different? We're committed to keeping people in the comfort of their own home, so we help with anything from everyday tasks around our customers' homes through to...