Swedish Speaking Team Leader
hace 2 semanas
Swedish Speaking Team Leader – Call Centre for RetailLocation: Athens, GreeceContract Type: Permanent, Office-basedWorking Hours: Full-time, 40 hours/weekMonday – Friday09:00–17:00 OR 15:30–23:30About the ClientThe client operates a leading online marketplace, offering heavily discounted goods, primarily shipped from China to various international markets.Key ResponsibilitiesTeam Management & Development:Proactively manage absenteeism and attrition.Conduct return-to-work and exit interviews.Hold formal quarterly performance reviews and monthly 1:1 meetings.Performance Monitoring:Track and assess Advisors’ performance against key KPIs.Use performance management tools to address underperformance.Provide recognition and rewards for exceptional performance.Communication & Team Culture:Facilitate open, two-way communication within the team.Ensure key messages and updates are shared effectively.Foster a team environment that values commitment, loyalty, and pride.Training & Coaching:Provide continuous coaching, skill development, and career growth opportunities.Client & Campaign Management:Monitor Advisor calls (via iCoach) to ensure performance goals are met.Communicate client/campaign issues promptly to the Operations Manager.Implement processes to improve client satisfaction survey scores.Salary & BenefitsGross Monthly Salary including language bonus: €1,500Performance Bonus: Up to 10% (based on KPIs) after the first 3 monthsMedical Insurance: Private insurance via GeneraliMeal Vouchers: €5 per working day (UpHellas Card)Holidays & BonusesAnnual Leave:1.67 business days per month (per Greek law, first year).Public Holidays:Greek public holidays apply.Compensation provided for working on public holidays.Seasonal Bonuses:Easter Bonus: Half a monthly salarySummer Bonus: Half a monthly salaryChristmas Bonus: Full monthly salaryTrainingThe training period is fully paid and included in the contract. The contract start date aligns with the first day of training.This position offers a fantastic opportunity to lead a dynamic team in a growing, international call center environment while benefiting from a comprehensive compensation package and career development opportunities.
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Swedish Speaking Team Leader
hace 1 mes
España Recruitment Direct A tiempo completoSwedish Speaking Team Leader – Call CentreRiga, LatviaSalary: €2300 gross per monthResponsibilities: Team Management: Motivate, develop, and mentor team members in a dynamic environment.Drive performance to meet or exceed SLA deliverables and team targets (shrinkage, productivity, and attrition).Manage underperformance with proactive reinforcement...
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Team Leader
hace 1 mes
España buscojobs España A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Team Leader (Swedish) in Riga who will manage and support the CSA.Position : Team Leader (Swedish)Location : Riga, Latvia (on-site)Employment type : Full-timeDUTIES AND RESPONSIBILITIES :To motivate, develop and mentor team members in a dynamically...
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Team Leader
hace 2 meses
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO business that is looking for a Team Leader (Swedish) in Riga who will manage and support the CSA Position: Team Leader (Swedish) Location: Riga, Latvia (on-site) Employment type: Full-time DUTIES AND RESPONSIBILITIES: To motivate, develop and mentor team members in a dynamically...
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Swedish Speaking Sales Representative
hace 1 mes
España Eco Plus Solutions AB A tiempo completoWe are an innovative digital marketing agency based in Barcelona, specializing in Google products and advanced marketing solutions. We are seeking a skilled and motivated Sales Representative fluent in Swedish to join our dynamic team. This hybrid role provides the flexibility of working remotely three days a week while collaborating in our Barcelona office...
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Spanish Speaking Team Leader
hace 2 meses
España Ellis Recruitment Group A tiempo completoDepartment: South American Market Team, Spanish Market Team Start Date: Immediately Are you a Recruitment Consultant looking to make the first step into management?Do you enjoy Recruitment and want to teach the next generation?Are you looking to earn a higher income and be taught by experienced management?If YES…Oracle Contractors has the perfect role...
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Swedish-speaking Team Leader to Riga, Latvia
hace 2 semanas
España NordicJobsWorldwide.com A tiempo completoAre you a Swedish speaker with experience in the call center industry? We're looking for new Team Leaders in Riga for an exciting FinTech project!Responsibilities:Motivate, develop, and mentor team members in a dynamic environment.Drive process performance to achieve and exceed SLA targets.Lead complex client engagements, identifying and implementing...
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Swedish speaking Sales Executive
hace 1 mes
España Language Matters A tiempo completoA unique opportunity has opened for an experienced Swedish speaking Sales Executive to join a luxury aviation company. In this role, you will be responsible for acquiring new clients within Sweden and identifying new business opportunities through research and market analysis. This is a remote opportunity for an ambitious and experienced sales professional...
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España NordicJobsWorldwide.com A tiempo completoJoin our client´s Team within FinTech at their new office in Riga as a Customer Support Agent!Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish...
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España NordicJobsWorldwide.com A tiempo completoJoin our client´s Team within FinTech at their new office in Riga as a Customer Support Agent!Are you fluent in Swedish and English, with a knack for problem-solving and a passion for customer satisfaction? If so, we have an exciting opportunity for you to join our client's brand-new office in Riga and work on an exhilarating project with a renowned Swedish...
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Team Leader
hace 1 mes
España Grow-Talent.Com A tiempo completoGrow-Talent.com is working with a leading multinational technology BPO business that is looking for a Team Leader (Swedish) in Riga who will manage and support the CSA Position: Team Leader (Swedish) Location: Riga, Latvia (on-site) Employment type: Full-time DUTIES AND RESPONSIBILITIES: To motivate, develop and mentor team members in a dynamically changing...
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España Cross Border Talents A tiempo completoJoin Our Team as a Polish-Speaking Sales Team Leader in Gdansk Position: Sales Team Leader with Polish Location: Gdansk, Poland Work Model: Fully on-site Employment Type: Full-time Are you an inspiring leader with a passion for sales? We are seeking a Polish-Speaking Sales Team Leader to join our dynamic team in Gdansk and drive success in our sales...
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Customer Service Sales Representative
hace 1 mes
España Convergys A tiempo completoCustomer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03Apply locations ESP Barcelona - C/ de la Selva de Mar, 129Job Title:Customer Service Sales Representative (Swedish-speaking) - On site - High Tech HS03Experience the power of a game-changing careerWant to be part of an innovative and growing team? We’re a global technology...
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Swedish Speaking Quality Analyst
hace 1 mes
España Recruitment Direct A tiempo completoSwedish Speaking Quality AnalystRiga, LatviaGross salary of €2000 gross per month.Job Responsibilities:Quality Auditing:Conduct audits on customer interactions.Perform root cause analysis for quality issues.Monitor individual and team performance for quality improvement.Feedback & Coaching:Provide feedback to CSAs based on actionable insights.Offer...
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Swedish Speaking Operations Manager
hace 1 mes
España Recruitment Direct A tiempo completoSwedish Speaking Operations Manager – Call Centre Riga, Latvia Salary: €4,000 gross per monthOverview:The Operations Manager will be responsible for overseeing the day-to-day operations of customer service processes, both voice and non-voice, ensuring optimal performance, team efficiency, and high service standards. The role will involve managing staff,...
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Swedish Speaking Junior Campaign Specialist
hace 3 semanas
España Eco Plus Solutions AB A tiempo completoSwedish Speaking Junior Campaign Specialist (With Relocation Package)Are you eager to launch your career in digital marketing while living in one of Europe’s most exciting cities? Do you have a passion for helping businesses thrive through online campaigns? This might be the opportunity you’ve been waiting for!We are currently seeking a Swedish-speaking...
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Swedish Speaking Business Developer
hace 2 meses
España Cross Border Talents A tiempo completoWe are a forward-thinking digital marketing agency headquartered in Barcelona, specializing in Google products and advanced marketing solutions. We are on the lookout for an energetic and experienced Business Developer who speaks Swedish fluently to join our team. This hybrid role offers the flexibility of working remotely three days a week, while also...
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Swedish Speaking Junior Campaign Specialist
hace 1 mes
España Eco Plus Solutions AB A tiempo completoAre you passionate about digital marketing and ready to kickstart your career in one of the most vibrant cities in Europe? Do you have a knack for helping businesses succeed through online campaigns? We have the perfect opportunity for you! We’re looking for a Swedish-speaking Junior Campaign Specialist to join our dynamic team in Barcelona! This hybrid...
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L67 - Swedish Speaking Junior Campaign Specialist
hace 1 semana
España Eco Plus Solutions A tiempo completoAre you eager to launch your career in digital marketing while living in one of Europe’s most exciting cities? Do you have a passion for helping businesses thrive through online campaigns? This might be the opportunity you’ve been waiting for!We are currently seeking a Swedish-speaking Junior Campaign Specialist to become part of our energetic team in...
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Swedish Speaking Trainer
hace 4 semanas
España buscojobs España A tiempo completoThis job posting for a Swedish Speaking Trainer in Riga, Latvia, provides an overview of the responsibilities and the qualifications required for the role, specifically within a call centre setting. Here's a detailed breakdown of key elements:Job Overview:The role is essential for:Training Delivery: Conducting training sessions for new hires (both...
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España Cross Border Talents A tiempo completoExciting Opportunity: Swedish-speaking Service Desk Analyst in Budapest Position: Service Desk Analyst Location: Budapest, Hungary Work Model: Hybrid (blend of on-site and remote) Employment Type: Full-time Remuneration: Competitive Base Salary Are you fluent in Swedish and passionate about IT support? Join our Budapest team as a Service Desk Analyst and...