Customer Service Team Leader WA
hace 1 mes
EzyStrut, part of ASX listed company Korvest Ltd is a leading supplier and manufacturer of cable support systems, with a proven track record of supplying to the mining, oil and gas, communications, transport infrastructure, and energy industries throughout Australia.Our passion is to provide the highest standards of products, services and value to our customers, and we achieve this through highly skilled, diverse and dedicated staff. We value what our staff bring and offer recognition and incentive programs to celebrate our achievements.We have an exciting opportunity of a Customer Service Team Leader to join our team located at Malaga, WA.Your New Role:Reporting to the State Manager, you will support and lead the small customer service team and play an integral role in building effective relationships with both our internal and external customers. Responsibilities include:Processing telephone sales by taking ordersProviding over the phone quotationsProject coordination and schedulingAttending to other customer service and project related activitiesYou will bring:Previous experience in a customer service leadership role (advantageous)Effective communication and presentation skillsPassionate about customer serviceHigh level of attention to detail and organisationExperience in dealing with wholesalers, customers and distributors within the electrical, mechanical, building products or similar industries (advantageous)Intermediate level computer skills including Microsoft Office, particularly Excel and Outlook (advantageous)At Korvest you will enjoy:Secure employment in a growing ASX listed companyEligibility for company share bonus after 2 years of serviceWorking in a dynamic and friendly teamEmployee referral programCharity and community support programsSupport from leaders with extensive industry experienceProfessional and personal career developmentAccess to our employee assistance programThe successful applicant will be highly motivated, enthusiastic, self-driven, customer-focused, and have an aptitude to learn and further develop their skills.EzyStrut celebrates our diverse and inclusive workforce. We are driven by a diverse range of thoughts, perspectives and expressions and believe that this is crucial in building productive, motivated and dedicated teams. Through our hiring processes, we look for various skills and abilities as well as how we can develop EzyStrut and our company culture. We also believe in hiring for potential; we know that some candidates hesitate if they don't tick all the boxes. If this role interests you, but you don't meet all the criteria, we still encourage you to apply.Salary: Competitive base plus annual incentive bonus.
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