Technical Account Manager
hace 2 semanas
As Technical Account Manager you will develop a deep understanding about the customer business / technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keeping the customers mission critical environments healthy by identifying potential issues before they become problems and improving the overall customer experience via best practices and technical recommendations that will optimize their return of investment.If you are keen in helping customers achieving their strategic objectives while working on cutting edge security products then come and join our team.Key ResponsibilitiesDevelop a deep understanding about the customer business / technical needs to provide technical information, guidance and supportBecome a trusted advisor by proactively guiding your customers with technical recommendations and best practicesRun advanced troubleshooting on the full range of Fortinet products, reproduce customer environments on lab equipment, recommend potential new solutionsTake initiatives and ownership of customer incidents to drive for timely resolutionsManage customer communications and expectations until the closure of each caseParticipate in customer conference calls or face to face customer meetingsProduce service reports to summarize service activity and performance for key stakeholdersReport Software / Hardware related issues to R&D department and assure follow-upSkills and Attributes RequirementsGood understanding of data networking protocols, specifically TCP / IP, routing and switchingHands‑on experience on security products and technologies (e.g. Firewalls, IDS / IPS, DDos, VPN, Web application Firewall)Strong troubleshooting and problem solving skillsFace to face and remote customer management experiencePrevious experience in a technical support position with telco or large enterprise space.Strong interpersonal and communication skillsPrevious experience on Fortinet products is an advantageEducational and Experience RequirementsMinimum of 6 years of experience in a technical support / post‑sales roleBachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent experience.Fortinet certification FCP, FCSS, FCX is a distinct advantage (or a valid NSE4 / 7 / 7)office contract - 4 days a week in office Milan or Rome #J-18808-Ljbffr
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Technical Account Manager
hace 2 semanas
Milano, España SII Group Italy A tiempo completoLooking to combine technical expertise with business acumen in an international and dynamic environment? Join SII Italia and play a key role in the success of strategic projects for our clients. YOUR MISSIONS As part of SII Italia’s growth, we are strengthening our commercial and technical team by welcoming a Technical Account Manager. You will play a...
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Strategic Technical Account Manager – Security Solutions
hace 2 semanas
Milano, España Fortinet A tiempo completoA leading cybersecurity firm is seeking a Technical Account Manager in Milan or Rome to deliver tailored technical support and guidance to customers. You will need a minimum of 6 years in a support role and a Bachelor's degree in Computer Science or a related field. Experience with Fortinet products and strong troubleshooting skills are essential. This...
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Strategic Technical Account Lead
hace 2 semanas
Milano, España SII Group Italy A tiempo completoA leading IT and engineering consulting firm in Milano is looking for a Technical Account Manager. This role demands strong technical expertise and business acumen to drive project success. Responsibilities include managing client relationships, developing business opportunities, and coordinating technical teams. Candidates should have over 5 years of...
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Senior Telco Sales Account Manager — Remote/Hybrid
hace 2 semanas
Milano, España Utimaco A tiempo completoA leading telecommunications solutions provider in Italy seeks a Sales Account Manager to develop and implement sales strategies. Candidates should have at least 5 years of relevant experience in the telecom sector, a technical university degree, and be able to build strong customer relationships. This role includes negotiating terms and driving customer...
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Account Manager
hace 2 semanas
Milano, España HH Global A tiempo completoJoin to apply for the Account Manager (2D + 3D Print), Milan role at HH Global 1 week ago Be among the first 25 applicants Join to apply for the Account Manager (2D + 3D Print), Milan role at HH Global Direct message the job poster from HH Global Talent Acquisition Partner, EMEA for HH Global Who We Are HH Global are the leader in tech-enabled creative...
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Strategic Fintech Account Manager
hace 2 semanas
Milano, España Hercle A tiempo completoA fast-growing fintech company in Milan is seeking a proactive Account Manager to manage and grow key client relationships. In this role, you'll ensure outstanding service and identify expansion opportunities while coordinating with internal teams. The ideal candidate has a Bachelor's degree and at least 2 years of experience in account management,...
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Channel Sales Account Manager
hace 2 semanas
Milano, España Fortinet A tiempo completoChannel Account Manager – SMB Role Overview Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic Channel...
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STAGE - Junior Client Account Manager
hace 2 semanas
Milano, España SMACE A tiempo completoSMACE è alla ricerca di un/a Junior Client Account Manager!
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Senior Advertising Account Manager
hace 2 semanas
Milano, España Taboola A tiempo completoRealize your potential by joining the leading performance-driven advertising company! We are looking for a dedicated, relationship‑driven Senior Advertising Account Manager to strengthen our strategic client relationships, develop and grow our strategic clients & partnerships and serve as a valuable resource and point of contact to provide a high quality...
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Major Account Manager
hace 2 semanas
Milano, España Fortinet A tiempo completoOverview Major Account Manager – Telecom & Service Providers - Milan Role Overview Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are...
