Area Manager Customer Experience
hace 6 días
Somos una consultoría de selección especializada en retail, wholesale & eCommerce que trabaja con las mejores empresas del sector.
Nuestro cliente es una multinacional referente en el sector retail. Buscamos una posición de management orientada a la postventa y atención al cliente. El objetivo del puesto mantener los estándares del customer experience marcados por la empresa a través de los protocolos internos.
Realizará la atención al cliente, resolución de incidencias, seguimiento de las mismas, establecerá procedimientos y protocolos innovadores. También deberá hacer llegar esta información y comunicación a nível transversal a todas las áreas del centro de trabajo. Se ocupará de la comunicación en redes y reseñas de Google.
**¿Qué buscamos?**
Experiência en atención al cliente de más de 3-5 años.
Experiência con grandes equipos de trabajo y entornos comerciales.
Orientación, satisfacción y pasión por el cliente.
**¿Qué ofrecemos?**
Posición indefinida en una empresa referente del retail, sólida y con posibilidades de crecimiento.
Condiciones negociables más beneficios de empresa y variables.
Participaciones de empresa.
Turno partido de 5 días semanales, con 2h de descanso a mediodía.
Dos fin de semanas completos libres.
¿Crees que tu perfil encaja?
Inscríbete
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