Helpdesk Lead
hace 2 días
Sobre nosotros:En ORBIDI buscamos a apasionados por la tecnología y el marketing para unirse a nuestro equipo y ayudar a las pequeñas empresas a crecer y mantenerse competitivas en el mercado.Utilizamos inteligencia artificial, modelos predictivos y tecnologías avanzadas para ayudar a las PYMEs a digitalizarse y mejorar sus resultados. Únete a nuestra misión de ayudar a las empresas a impulsar el éxitoEl rol:Estamos buscando un Helpdesk Manager para unirse a nuestro equipo de Customer Success Si eres una persona analítica, con orientación a clientes y a resultados, entonces te encantará el reto de ORBIDI¿Cuál será tu misión?Gestionar nuestro equipo de Helpdesk, garantizando la resolución de incidencias y peticiones en tiempo y satisfacción de cliente relacionadas con Wordpress, SEO, SEM, analítica web y RRSS.Identificar e implementar procesos que mejoren la gestión y organización de tickets.Analizar los datos de los clientes para mejorar la experiencia de cliente.Coordinar y colaborar con diferentes departamentos de ORBIDI (Operaciones, tecnología, etc.) para mejorar la satisfacción del cliente y mejorar nuestra propuesta de valor.Lo que te hará triunfar:Experiencia previa en roles similares.Experiencia en herramientas de Helpdesk: Intercom, Freshdesk, Zendesk, o similares.Eres una persona con atención al detalle, persuasiva, motivada y eres un problem solver con don de gentes.Un fuerte defensor del cliente con la capacidad y la voluntad de interactuar directamente con los clientes.Capacidad para comunicarte bien con personas, equipos, socios y eventos a nivel de la industria.Las habilidades para ser un tomador de decisiones, con voluntad de experimentar e interactuar con los diferentes equipos en la empresa.Colaborador eficaz y productivo para impulsar iniciativas multifuncionales.Empatía, humildad y capacidad de escucha.
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Helpdesk Technician
hace 3 días
España buscojobs España A tiempo completoCustomer Support / Service Desk / Helpdesk TechnicianJoin our client's Helpdesk team as a Customer Support Technician and play a pivotal role in maintaining their commitment to exceptional customer service. In this role, you'll leverage your technical expertise to manage faults and resolve remote cases efficiently. With opportunities for career advancement,...
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DevOps Lead
hace 4 semanas
España Clicars A tiempo completo¿Por qué Clicars?Tu MisiónTrabajarás en uno de los departamentos claves de la compañía como DevOps Lead dentro del equipo de tecnología, área clave como hacemos referencia, con un crecimiento exponencial, trabajando con las tecnologías más disruptivas y con un equipo de profesionales de alto nivel.¿Cómo será tu día a día?Liderar la squad de...
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Internal It Operations Lead
hace 2 días
España buscojobs España A tiempo completoWHO WE AREManychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.With 200+ teammates across international...
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Internal IT Operations Lead
hace 2 semanas
España Manychat A tiempo completoWHO WE ARE Manychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram. Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners. With 200+ teammates across international...
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Internal IT Operations Lead
hace 2 semanas
España Tbwa ChiatDay Inc A tiempo completoManychat is a leading Chat Marketing platform. We help businesses engage with their customers on Instagram, Facebook Messenger, WhatsApp, and Telegram.Trusted by over 1 million brands in 170+ countries, we're an official Meta Business Partner, backed by top investors, including Bessemer Venture Partners.With 200+ teammates across international offices in...
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It Support Specialist Senior
hace 16 horas
España buscojobs España A tiempo completoBrief DescriptionEnsures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades, and configuration enhancements.Management ScopeMay supervise and / or lead activities of IT Support...
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People Operations Specialist
hace 4 semanas
España Dojo 2022 A tiempo completoDiversity, equity, and inclusion at DojoFrom local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK. And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.Our drive to improve diversity, equity, and inclusion is closely...
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IT support
hace 3 días
España Preply Inc. A tiempo completoAt Preply, we are unlocking human potential through learning.We believe learning with a great tutor is life-changing. That’s why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global...
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Senior Director, Systems
hace 4 semanas
España Light & Wonder A tiempo completoGaming:Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.Position SummaryRole SummaryThe Senior Director of Systems is accountable for the overall performance of our Casino Management...
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Customer Solutions Expert
hace 2 semanas
España Blu Selection A tiempo completoOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
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Customer Solutions Expert
hace 4 semanas
España Blu Selection A tiempo completoOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
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Vp, Customer Service
hace 2 meses
España Corsearch A tiempo completoDo you get excited when hearing about trademarks and brand protection news? YES? So do we At Corsearch, there's no pushing trademark solutions and brand protection from our thoughts. We're thinking about coined trademarks in the car, a detailed design search over lunch, counterfeits while sitting with the in-laws, and anti-piracy while working out We are a...
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Infrastructure Technical Specialist
hace 1 semana
España Innovate Skillsource A tiempo completoSenior Technical Specialist (Infrastructure) - Independent Contractor Location: Dublin, Ireland (Hybrid: Remote with occasional on-site requirements) Contract Type: Independent Contractor Day Rate: Dependent on Experience (DOE) We are seeking a highly skilled Senior Technical Specialist (Infrastructure) as an independent contractor. This role will be...
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It Support Specialist Senior
hace 1 semana
España Vets Hired A tiempo completoBrief Description Ensures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades and configuration enhancements. Management Scope: May supervise and/or lead activities of IT Support...
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Facilities Manager
hace 4 semanas
España JLL A tiempo completoJLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and...
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Solutions Engineer
hace 4 semanas
España Entrust France S.A.S. A tiempo completoThe Company :Entrust relies on curious, dedicated, and innovative individuals who anticipate the future and provide solutions for a more connected, mobile, and secure world. Entrust’s technologies and expertise help government agencies, enterprises, and financial institutions in more than 150 countries serve and safeguard citizens, employees, and...
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España ICF A tiempo completoAbout ICFICF (www.icf.com) is a consultancy firm with offices in the UK, Belgium, US and worldwide. At ICF, we help governments, public agencies and international institutions solve complex problems and improve the quality of life of people around the world. We offer critical insight, rigorous analytical techniques and implementation support to deliver...
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España ICF A tiempo completoAbout ICFICF (www.icf.com) is a consultancy firm with offices in the UK, Belgium, US and worldwide. At ICF, we help governments, public agencies and international institutions solve complex problems and improve the quality of life of people around the world. We offer critical insight, rigorous analytical techniques and implementation support to deliver...