It Support Specialist Senior
hace 1 semana
Brief DescriptionEnsures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades, and configuration enhancements.Management ScopeMay supervise and / or lead activities of IT Support Specialist I / II; leads helpdesk and desktop teams on medium and high priority projects.Detailed DescriptionRecords, tracks and documents the service desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken to final resolution.Maintains equipment inventory; creates and maintains technical documentation.Contributes to the development and maintenance of IT procedures by identifying opportunities for improvement, sharing best practices and updating documentation as necessary.Leads and assists in providing support to level I and II when request volumes are high.Communicates potential or real customer satisfaction issues to managers and IT team members.Applies diagnostic utilities to aid in troubleshooting.Accesses software updates, drivers, knowledge bases, and FAQ resources on the Internet / Intranet to aid in problem resolution.Evaluates documented resolutions and analyzes trends to prevent future problems.Notifies management of emerging trends.Assists with software releases and rollouts according to change management best practices.Performs hands-on solutions, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.Installs anti-virus software and ensures virus definitions are up to date.Performs tests to ensure problem has been adequately resolved.Performs post-resolution follow up with technicians as required.Develops help sheets and FAQ list for end users.Reinforces SLAs to manage end-user expectations.Performs other duties as assigned.
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LLP - IT Support specialist
hace 4 semanas
España DHL Germany A tiempo completoIs IT your passion?Logistics is the future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work!Top Employer Certified Spain and EuropeVideo 1Video 2Video 3IT Support Specialist Role PurposeThe primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to...
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LLP - IT Support specialist
hace 1 mes
España DHL A tiempo completoIs IT your passion? Logistic is future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work! Top Employer Certified Spain and Europe IT Support Specialist Role Purpose The primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to have a detailed...
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LLP - IT Support specialist
hace 1 mes
España DHL Exel Supply Chain (Spain), S.L.U. A tiempo completoIs IT your passion? Logistics is the future! IT passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work! Top Employer Certified Spain and Europe IT Support Specialist Role Purpose The primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to have a detailed...
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Odoo Specialist
hace 1 semana
España buscojobs España A tiempo completoAbout Us: Zoco Home is a leading interior design company specializing in unique Ethnic - Scandinavian style and high-quality furniture and decor. We cater to both consumers and hospitality customers, providing exceptional design solutions that transform spaces into stunning environments.We are seeking a talented Odoo Specialist and IT Support to join our...
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Senior Customer Support Specialist
hace 1 mes
España RavenPack A tiempo completoAbout us RavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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Senior Customer Support Specialist
hace 1 semana
España buscojobs España A tiempo completoAbout usRavenPack is a leading Alternative Data analytics provider for financial services. Financial professionals rely on RavenPack for its speed and accuracy in analyzing large amounts of unstructured content. RavenPack’s products allow clients to enhance returns, reduce risk, and increase efficiency by systematically incorporating the effects of public...
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IT Workstation Support Specialist
hace 4 semanas
España Devoteam A tiempo completoDevoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity and business transformation through technology.Technology is in our DNA and we believe in it as a lever capable of driving change for the better, maintaining a balance that allows us to offer our client portfolio first class technological tools but...
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It Support Specialist Level 2
hace 1 semana
España buscojobs España A tiempo completoIT Support Specialist Level 2Whitby, ONFull-time (Hybrid)The IT Support Specialist will provide advanced troubleshooting support to a wide variety of PCs, Servers, Network devices, firewalls, and end user applications. This is a perfect position for an outgoing, customer-focused IT professional with a passion for technology, a positive attitude, and a desire...
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IT Senior Support Analyst
hace 1 mes
España Thirdera A tiempo completoThirdera is looking for highly skilled Senior IT Support Analyst to join our Spain team! Who is Thirdera? Thirdera is the largest pure play ServiceNow partner worldwide. We strive to make smarter ways of working a reality as we generate transformation, digitization, and automation for our customers at the speed of NOW. Thirdera brings together the power of...
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It Support Specialist Senior
hace 3 semanas
España Vets Hired A tiempo completoBrief Description Ensures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades and configuration enhancements. Management Scope: May supervise and/or lead activities of IT Support...
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It Support
hace 4 semanas
España Salve.Inno Consulting A tiempo completoJob Overview As an IT Support Specialist , you will be responsible for providing technical assistance to clients with service contracts, addressing a wide range of hardware, software, and network issues. You'll use tools like TeamViewer and FreshDesk to troubleshoot and manage support tickets effectively, ensuring swift resolution and clear communication...
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It Support Specialist Level 2
hace 3 semanas
España Source Code A tiempo completoIT Support Specialist Level 2 Whitby, ON Full-time (Hybrid) The IT Support Specialist this role will provide advanced troubleshooting support to a wide variety of PCs, Servers, Network devices, firewalls, and end user applications. This is a perfect position for an outgoing, customer focused IT professional with a passion for technology, positive attitude,...
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IT Support Specialist
hace 1 mes
España Smartenergy Renewables Deutschland GmbH A tiempo completoThe applicant will support end-user technologies, including desktops, printers, mobile phones, office audiovisual devices and local area networks and systems of all types, providing technical support and ensuring the whole company IT system runs smoothly. Main responsibilities:Installing, configuring and maintaining computer systems, software, networks,...
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It Support Specialist
hace 1 semana
España buscojobs España A tiempo completoThe applicant will support end-user technologies, including desktops, printers, mobile phones, office audiovisual devices and local area networks and systems of all types, providing technical support and ensuring the whole company IT system runs smoothly.Main responsibilities :Installing, configuring and maintaining computer systems, software, networks,...
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1St Level It Support Specialist
hace 4 semanas
España Salve.Inno Consulting A tiempo completoWe are looking for a dedicated 1st Level IT Support Specialist to be the first point of contact for technical support inquiries. In this role, you will quickly identify issues, deliver tailored IT solutions, and ensure prompt responses to support requests. You'll also play a key role in updating internal documentation and providing on-site support as needed....
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ZICTT IT Senior Specialist
hace 1 mes
España Zurich Insurance A tiempo completoThe purpose of the role is to provide independent and objective assessment of the design and operating effectiveness control environment, in accordance with Zurich ICIF Policy, and focus on the company’s Key Controls in the IT. To be responsible for allocated testing for the system components, processes, data and/or information technology environment....
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Mac IT Support Specialist
hace 1 mes
España Sharp Brains Ltd A tiempo completoJob Posting: Mac IT Support Specialist Location: Madrid, SpainWork Days: Full-timeContract Duration: 1 YearWorking Hours: Standard Business HoursRequired Support: On-SiteLanguages: Spanish & EnglishEmployment Type: Fixed Term ContractPreferred Contract: B2B with Sharp Brains Limited (UK) – Candidates must be eligible to contract/file taxes as self-employed...
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Mac IT Support Specialist
hace 4 semanas
España Sharp Brains Ltd A tiempo completoJob Posting: Mac IT Support Specialist Location: Madrid, Spain Work Days: Full-time Contract Duration: 1 Year Working Hours: Standard Business Hours Required Support: On-Site Languages: Spanish & English Employment Type: Fixed Term Contract Preferred Contract: B2B with Sharp Brains Limited (UK) – Candidates must be eligible to contract/file taxes as...
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Senior Support Engineer – Barcelona
hace 1 mes
España Sage Lake Senior Living A tiempo completoWe are incorporating Senior Support Engineers to the teams on site in Barcelona of a client with a strong presence all around Europe.What are we looking for?University degree in computer science or related field.Minimum of 3 years of experience in performing tasks covering the technical areas below:Experience in an IT environment dealing with Engineering...
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Field Support Specialist
hace 1 mes
España Nova Biomedical A tiempo completoField Support Specialist Reporting Relationships Reports directly to the national Sales Manager. Strong working relationship with Nova’s European Technical Support department. Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions. Job Summary and/or Key Objectives Plans, schedules and...