1St Level It Support Specialist
hace 1 mes
We are looking for a dedicated 1st Level IT Support Specialist to be the first point of contact for technical support inquiries. In this role, you will quickly identify issues, deliver tailored IT solutions, and ensure prompt responses to support requests. You'll also play a key role in updating internal documentation and providing on-site support as needed. This role offers a high degree of autonomy and direct influence on healthcare technology solutions. Key Responsibilities Serve as the first responder for technical support for company practices, managing Level 1 support tickets via phone and software systems. Provide efficient troubleshooting and resolution for technical issues. Update and refine internal documentation, self-help articles, and support guidelines. Assist remotely as needed, and be available for on-site tasks or guiding remote-hands teams. Perform fieldwork and provide on-site support at company practices as required. Essential Skills and Qualifications At least 2 years in IT support, with proven ability to diagnose and resolve issues efficiently. Proficiency with ticketing systems such as Zendesk or Intercom. Solid knowledge of operating systems, software applications, and networking. Passion for technology, especially in networking. Strong customer service orientation. Independent and organized work style, with excellent communication skills. High reliability and proactive attitude. Fluent in German (C2) and a valid Class B driver's license. Benefits Competitive salary package with opportunities for career progression. Directly contribute to improving healthcare through technology. Employees are empowered to drive innovation and bring ideas to life. Opportunities for career progression and increased responsibilities. Complimentary meals at company headquarters in Essen. Market-aligned compensation with a startup atmosphere. Apple laptop and other required gear. 30 days of paid vacation. Personal healthcare benefits and free fitness membership. Job ticket for convenient travel. Regular team-building and social events. Application Process If you are a motivated IT support professional eager to make an impact within our company, we encourage you to apply. Please submit your CV and a cover letter detailing your experience and passion for IT support. Click 'Apply Now' to take the next step in your career with our team. Diversity and Inclusion Commitment We embrace diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all backgrounds, recognising the value different perspectives bring to our company and innovation.
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It Support Specialist Level 2
hace 2 semanas
España buscojobs España A tiempo completoIT Support Specialist Level 2Whitby, ONFull-time (Hybrid)The IT Support Specialist will provide advanced troubleshooting support to a wide variety of PCs, Servers, Network devices, firewalls, and end user applications. This is a perfect position for an outgoing, customer-focused IT professional with a passion for technology, a positive attitude, and a desire...
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LLP - IT Support specialist
hace 1 mes
España DHL Germany A tiempo completoIs IT your passion?Logistics is the future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work!Top Employer Certified Spain and EuropeVideo 1Video 2Video 3IT Support Specialist Role PurposeThe primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to...
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LLP - IT Support specialist
hace 1 mes
España DHL A tiempo completoIs IT your passion? Logistic is future! IT Passion and your future in DSC Supply Chain Valencia center of excellence, the better place to work! Top Employer Certified Spain and Europe IT Support Specialist Role Purpose The primary purpose of this IT Support Specialist is to provide L1 application and service support to the business, to have a detailed...
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It Support Specialist Level 2
hace 3 semanas
España Source Code A tiempo completoIT Support Specialist Level 2 Whitby, ON Full-time (Hybrid) The IT Support Specialist this role will provide advanced troubleshooting support to a wide variety of PCs, Servers, Network devices, firewalls, and end user applications. This is a perfect position for an outgoing, customer focused IT professional with a passion for technology, positive attitude,...
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German speaking Technical Support Specialist
hace 3 semanas
España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
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German speaking Technical Support Specialist
hace 3 semanas
España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
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German speaking Technical Support Specialist
hace 1 mes
España Language Matters A tiempo completoOur client, an international IT hardware company, is looking for a Technical Support Specialist with fluent German and English to join their international team. In this role, you will provide outstanding support to the company's customers, together with accurate resolution and guidance on all product-related issues and questions.Your responsibilities will...
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Odoo Specialist
hace 2 semanas
España buscojobs España A tiempo completoAbout Us: Zoco Home is a leading interior design company specializing in unique Ethnic - Scandinavian style and high-quality furniture and decor. We cater to both consumers and hospitality customers, providing exceptional design solutions that transform spaces into stunning environments.We are seeking a talented Odoo Specialist and IT Support to join our...
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Customer And Systems Support Specialist
hace 3 semanas
España Level-Up A tiempo completoCustomer and Systems Support Specialist We are currently looking for a Customer and Systems Support Specialist in Centurion, Gauteng, South Africa. Duties and Responsibilities: The employee will be working in our Control Tower department, handling customer enquiries, mainly from European clients. Communication with our clients will be over the phone, via...
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It Support Specialist Senior
hace 2 semanas
España buscojobs España A tiempo completoBrief DescriptionEnsures proper computer operations for end users to accomplish business tasks. Resolves escalated end user help requests within established procedures. Provides support through coordinating computer moves, add-ons, changes, software upgrades, and configuration enhancements.Management ScopeMay supervise and / or lead activities of IT Support...
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It Support
hace 1 mes
España Salve.Inno Consulting A tiempo completoJob Overview As an IT Support Specialist , you will be responsible for providing technical assistance to clients with service contracts, addressing a wide range of hardware, software, and network issues. You'll use tools like TeamViewer and FreshDesk to troubleshoot and manage support tickets effectively, ensuring swift resolution and clear communication...
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Technical Support Advisor with German
hace 1 mes
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona.Role: Technical Support AdvisorLocation: Barcelona, SpainWork Model: On-siteEmployment Type: Full-timeAs a Technical Support Advisor, you’ll play a vital role in delivering...
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Technical Support Advisor with German
hace 1 mes
España Wibit Consulting & Services (WibitCS) A tiempo completoIn collaboration, we are excited to partner with a leading multinational BPO company to recruit German-speaking Technical Support Advisors for their innovative team in Barcelona. Role: Technical Support Advisor Location: Barcelona, Spain Work Model: On-site Employment Type: Full-time As a Technical Support Advisor, you’ll play a vital role in delivering...
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IT Workstation Support Specialist
hace 1 mes
España Devoteam A tiempo completoDevoteam is a leading European consultancy focused on digital strategy, technology platforms, cybersecurity and business transformation through technology.Technology is in our DNA and we believe in it as a lever capable of driving change for the better, maintaining a balance that allows us to offer our client portfolio first class technological tools but...
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Technical Support Advisor with German
hace 1 mes
España TOPTALENT A tiempo completoPosition: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT support to client employees via phone, mail, chat, or self-service portal. Support client employees in the operation of user systems and peripheral devices. Perform root cause...
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Technical Support Advisor With German
hace 2 semanas
España buscojobs España A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona.Position: Technical Support Advisor with GermanLocation: Barcelona, Spain (on-site)Work model: on-siteEmployment type: Full-time.DUTIES AND RESPONSIBILITIES:Provide 1st level IT support...
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Technical Support Advisor With German
hace 4 semanas
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position: Technical Support Advisor with German Location: Barcelona, Spain (on-site) Work model: on-site Employment type: Full-time. DUTIES AND RESPONSIBILITIES: Provide 1st level IT...
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It Support Specialist
hace 1 mes
España Recruitment Room A tiempo completoRequirements ? You have initial experience in IT support and can identify faults flexibly and quickly and install individual IT solutions ? You have a high level of customer and service orientation ? You feel comfortable using ticket systems such as Zendesk, Intercom or similar ? You have good knowledge of common operating systems, software applications and...
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Digital Support Specialist IT
hace 1 mes
España dNM BV A tiempo completoLeuke job voor een reislustig type!Wil jij werken in een dynamische internationale omgeving en bijdragen aan de digitale transformatie van industriële processen? Dow Benelux BV is op zoek naar een Digital Support Specialist met een sterke achtergrond in Elektrotechniek & Instrumentatie (E&I) en een hands-on mentaliteit. Deze rol biedt een unieke kans om mee...
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Technical Support Advisor With German
hace 4 semanas
España buscojobs España A tiempo completoOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly. David Kennedy Recruitment is working with a leading multinational technology BPO business which is looking to recruit a German-speaking Technical Support Advisor in Barcelona. Position : Technical Support...