It Support Specialist Level 2
hace 2 meses
IT Support Specialist Level 2 Whitby, ON Full-time (Hybrid) The IT Support Specialist this role will provide advanced troubleshooting support to a wide variety of PCs, Servers, Network devices, firewalls, and end user applications. This is a perfect position for an outgoing, customer focused IT professional with a passion for technology, positive attitude, and desire to grow as a technical professional and take on a more senior role within an IT team. Responsibilities: Strong customer service and troubleshooting skills as you will provide complete support for client environments including hardware, operating systems, software with an emphasis in business applications and network equipment Resolving more complex issues requiring detailed systems and applications knowledge; with issues that have been escalated from Tier 1 Training and documentation of issue resolution steps for team, and cross training of staff when issues are escalated. Ability to conduct research into complex issues and present possible solutions with the team to create plans for small and medium size project implementations Work on projects in tandem with Helpdesk coverage, and managing time and deliverables for both sales and technical team Dig deep and identify the root cause of persistent issues and fix reoccurring issues at their source Strong time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision Detail oriented personality; creating and following checklists for installs, projects and customers software upgrades. Take part in monthly customer maintenance tasks ensuring all customer security devices and monitoring is up to date Interact with clients remotely via telephone and other remote technologies Use, update and contribute content to our internal knowledge base Earn the trust and respect of clients, and make recommendations on technology to improve performance, security and to resolve root causes of reoccurring issues Ability to participate in on-call rotation and after-hours activities and project work as required Must-Haves: 5 years of IT datacenter or network support experience is required. Prior Managed services experience is required. Bachelors degree or equivalent in the IT field with 5 years (minimum) related experience in a small-to-medium Managed IT Services environment Microsoft Certifications ( MS-100: Microsoft 365 Identity and Services, Microsoft 365 Certified : Messaging Administrator) 3-5 years experience with installing, configuring, and supporting Windows Server 2012-2019 ; including Active Directory, DNS, DHCP and Office 365 services. VMWare experience; installing, configuring, maintaining, and supporting data center infrastructures. Fortinet NSE1-3 and 4 or Watchguard Network Security Essentials or working towards within 12 months. Demonstrated ability to configure and maintain WatchGuard, Cisco, Fortinet and HP networking devise and firewalls VOIP (Ring Central, Teams Phone) experience with setup and troubleshooting Strong time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision
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1St Level It Support Specialist
hace 2 meses
España Salve.Inno Consulting A tiempo completoWe are looking for a dedicated 1st Level IT Support Specialist to be the first point of contact for technical support inquiries. In this role, you will quickly identify issues, deliver tailored IT solutions, and ensure prompt responses to support requests. You'll also play a key role in updating internal documentation and providing on-site support as needed....
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IT Support Specialist
hace 2 días
España GYG Ltd A tiempo completoABOUT THE ROLE:We are seeking an IT Support Specialist to join our dynamic team. In this role, you will be responsible for ensuring smooth IT operations across a variety of functions, including ticket management, Office 365 administration, user support, communications and mobile management, and more. You will work closely with different departments, ensuring...
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IT Support Specialist
hace 7 días
España Exceltic A tiempo completo¿Quieres formar parte de la experiencia Exceltic, una empresa con estrategia centrada en las personas?¿Tienes inquietud por conocer el sector técnico y tecnológico?¡Ésta es tu oportunidad! En Exceltic estamos en búsqueda activa de un/a IT Support Specialist.✅Tus funciones se centrarán en:Apoyo in situ, , aprovechando completamente los servicios IT...
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IT Support Specialist
hace 4 días
España Exceltic A tiempo completo¿Quieres formar parte de la experiencia Exceltic, una empresa con estrategia centrada en las personas? ¿Tienes inquietud por conocer el sector técnico y tecnológico? ¡Ésta es tu oportunidad En Exceltic estamos en búsqueda activa de un/a IT Support Specialist . ✅ Tus funciones se centrarán en : Apoyo in situ, , aprovechando completamente los...
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IT Support Specialist
hace 2 días
España Exceltic A tiempo completo¿Quieres formar parte de la experiencia Exceltic, una empresa con estrategia centrada en las personas? ¿Tienes inquietud por conocer el sector técnico y tecnológico? ¡Ésta es tu oportunidad En Exceltic estamos en búsqueda activa de un/a IT Support Specialist . ✅ Tus funciones se centrarán en : Apoyo in situ, , aprovechando completamente los...
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It Support
hace 2 meses
España Salve.Inno Consulting A tiempo completoJob Overview As an IT Support Specialist , you will be responsible for providing technical assistance to clients with service contracts, addressing a wide range of hardware, software, and network issues. You'll use tools like TeamViewer and FreshDesk to troubleshoot and manage support tickets effectively, ensuring swift resolution and clear communication...
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ODOO SPECIALIST
hace 1 semana
España Zoco Home A tiempo completoAbout Us: Zoco Home is a leading interior design company specializing in unique Ethnic - Scandinavian style and high-quality furniture and decor. We cater to both consumers and hospitality customers, providing exceptional design solutions that transform spaces into stunning environments.We are seeking a talented Odoo Specialist and IT Support to join our...
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IT Support Specialist
hace 2 semanas
España José Luis Joyerías A tiempo completoSeleccionamos un/a IT Support Specialist para el departamento de Tecnología de Joyerías en España y Portugal. ¿Qué buscamos? Persona que garantice la operatividad y funcionalidad de los sistemas tecnológicos de la empresa, proporcionando soporte técnico eficaz a los usuarios, gestionando y manteniendo los equipos informáticos, sistemas Microsoft y...
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INTERNATIONAL IT SUPPORT COORDINATOR
hace 7 días
España SELECCIÓN -IT A tiempo completoINTERNATIONAL IT SUPPORT COORDINATORRequisitos Mínimos:Education: Bachelor's degree or equivalent in Information Technology.Languages: English is a must.IT support experience requiredIncident escalationIncident monitoringExperience in similar positionsProject coordination, project management, customer support, service managementTechnical skills:•...
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Entry-level SAP HCM
hace 7 días
España Eursap A tiempo completoEntry-level SAP HCM / SuccessFactors Support Technician (No previous SAP experience required! Full training given!) - German Speaking - Barcelona or Mallorca (Majorca), Spain (60% Remote work). Permanent Job. Flexible Start Date from July 2024 Onwards. Salary Range: €27,600 - €32,700 Gross per annum + Great Company Fringe Benefits. END-CLIENT! We are...
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It Support Specialist Salesforce
hace 7 días
España Capitole A tiempo completoCapitole is one of the best IT consulting companies and the place you want to be. Why? People in the center. We believe in a different model, more human, with the employee in the center of our company ? Interesting projects. Cutting-edge technologies. Agile methologies Happiness and low turnover rate €1200 per year training budget ? Flexible working hours...
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IT Support Specialist Salesforce
hace 1 semana
España Capitole A tiempo completoCapitole is one of the best IT consulting companies and the place you want to be. Why? People in the center. We believe in a different model, more human, with the employee in the center of our company Interesting projects. Cutting-edge technologies. Agile methologies Happiness and low turnover rate €1200 per year training budget ⌚ Flexible working...
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IT Support Specialist Salesforce
hace 4 días
España Capitole A tiempo completoCapitole is one of the best IT consulting companies and the place you want to be. Why? People in the center. We believe in a different model, more human, with the employee in the center of our company Interesting projects. Cutting-edge technologies. Agile methologies Happiness and low turnover rate €1200 per year training budget ⌚ Flexible working...
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IT Support Specialist Salesforce
hace 2 días
España Capitole A tiempo completoCapitole is one of the best IT consulting companies and the place you want to be. Why? People in the center. We believe in a different model, more human, with the employee in the center of our company Interesting projects. Cutting-edge technologies. Agile methologies Happiness and low turnover rate €1200 per year training budget ⌚ Flexible working...
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IT Site Support Specialist II
hace 2 semanas
España Advanced Energy Management Limited A tiempo completoAdvanced Energy (Nasdaq: AEIS) is a global leader in the design and manufacturing of highly engineered, precision power conversion, measurement and control solutions for mission-critical applications and processes. AE’s power solutions enable customer innovation in complex applications for a wide range of industries including semiconductor equipment,...
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Field Support Specialist
hace 7 días
España Nova Biomedical A tiempo completoField Support SpecialistReporting RelationshipsReports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions.Job Summary and/or Key ObjectivesPlans, schedules and delivers...
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It Support Engineer
hace 2 meses
España Remote People A tiempo completoHorizons is representing our client - A multinational IT consultancy company to hire a IT Support Engineer based in Hong Kong. Over the last two decades we've helped thousands of multinational companies to set up and operate smoothly and securely in APAC countries by providing turnkey IT solutions, compliance services, and outsourcing through highly skilled...
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Field Support Specialist
hace 2 semanas
España Nova Biomedical A tiempo completoReporting RelationshipsReports directly to the national Sales Manager.Strong working relationship with Nova’s European Technical Support department.Strong working relationship with the local Product Applications Specialist, Sales Team and administrative functions.Job Summary And/or Key ObjectivesPlans, schedules and delivers emergency and proactive onsite...
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Technical Support Specialist
hace 2 meses
España Tasq Staffing Solutions A tiempo completoWe are Looking for a Technical Support Specialist L1 or L2. Location: Shaw Blvd. Mandaluyong Work Set-up: onsite/Shifting. Job Description: Provide first class customer service/support via telephone, email, chat, and any future channel Conduct preliminary investigation: replicate, validate, and troubleshoot issues/tickets raised by customers Triage inbound...
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IT Support Specialist
hace 2 meses
España Smartenergy Renewables Deutschland GmbH A tiempo completoThe applicant will support end-user technologies, including desktops, printers, mobile phones, office audiovisual devices and local area networks and systems of all types, providing technical support and ensuring the whole company IT system runs smoothly. Main responsibilities:Installing, configuring and maintaining computer systems, software, networks,...
