IT support

hace 4 días


España Preply Inc. A tiempo completo

At Preply, we are unlocking human potential through learning.We believe learning with a great tutor is life-changing. That’s why we match online tutors from across the globe with learners and empower them to create live language classes with AI-powered tools and learning materials. This is how we deliver progress, create engagement and keep our global community of learners motivated.Meet the teamIn IT support, we're dedicated to elevating Preply's internal infrastructure, empowering users for peak productivity.What you’ll be doing:Be part of the IT operations and user support team; this includes helpdesk, system engineering, access management, device management, technology procurement, onboarding, and offboarding processes.Automation: Offering guidance and support for streamlining routine tasks, promoting a more efficient workload, and enhancing scalability.Testing and evaluating new technologies.Create and uphold comprehensive documentation for supported applications, processes, and training materials.Help maintain and improve our cloud infrastructure and all our collaborative solutions (Okta, Jamf/Intune, Google Workplace, Bitdefender, Aruba Networking, Slack).Lead and collaborate on Corporate IT projects and goals.Engage in collaborative efforts to define and track Objectives and Key Results (OKRs).Work closely with the team to enhance end-user support.Basic knowledge and understanding of AV/VC equipment (Neat Zoom, Logitech) and networking infrastructure (wired and wireless).What you need to succeed:5 years of experience within a similar scope.Experience working with cloud infrastructure tools for corporate use (Okta, Jamf, etc.).Demonstrate robust automation skills.Coding experience in languages like Bash, Python, or Powershell.Proven expertise in effectively managing relationships with senior stakeholders.Able to work autonomously while taking ownership of projects.Strong communication skills in English.The ability to focus on what counts, creating simple solutions to deliver fast results.A passion for learning and a desire for self-improvement.Why you’ll love it at PreplyAn open, collaborative, dynamic and diverse culture.A generous monthly allowance for lessons on Preply.com, Learning & Development budget and time off for your self-development.A competitive financial package with equity, leave allowance and health insurance.Access to free mental health support platforms.Access to Gympass-partnered wellness and gym centers throughout Spain.The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries.Diversity, Equity, and InclusionPreply is committed to creating a diverse and inclusive environment where people from all backgrounds can thrive.
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