Customer Solutions Expert
hace 2 semanas
Our client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+ nationalities and offices across Europe and the US, they continue to grow, having become one of Estonia’s leading tech companies.Our client is looking for a Customer Solutions Specialist to join their Lisbon office and provide top-notch support to German-speaking clients. This role involves working closely with the support team to efficiently answer customer inquiries and resolve issues. They seek someone passionate about helping others and making a positive impact.Your responsibilities and impact working as a Customer Solutions Expert will be:Responding to customer inquiries via live chat and phone in a friendly and efficient mannerCollaborating with product management and engineering teams to stay up-to-date on the latest featuresTroubleshooting customer issues and providing suitable solutionsHelping turn both new and existing customers into loyal usersSkills, experiences and interests you need to succeed in this role:Fluency in German and English (additional languages such as Portuguese, French, or Spanish are a plus)At least one year of experience in a customer-facing roleExcellent interpersonal and communication skillsAbility to multitask and manage several customer conversations simultaneouslyBasic knowledge of sales processes (e.g., lead tracking, reporting)Familiarity with email systems and CRM tools (Salesforce, Zoho, etc.) is an advantageConfidence in using helpdesk platforms like Intercom, Freshdesk, or ZendeskWhat's in it for you?A value-driven, people-first company cultureA diverse team of colleagues from over 50 countries, with offices across Lisbon, Prague, New York, Berlin, and moreA hardworking team that knows how to have fun while getting things doneFreedom to share ideas and execute them with the full support of the teamFlexible working hours for a balanced professional and personal lifeNumerous opportunities for personal and professional growth with internal and external trainingA competitive salary package with excellent benefits (annual bonus, health insurance, meal allowance, flexible benefits for transport, technology, etc.)Our client is an equal opportunity employer that values diversity and is committed to creating an inclusive environment for all employees, regardless of background.Interested in joining our client's team? Apply today
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Customer Solutions Expert
hace 4 semanas
España Blu Selection A tiempo completoOur client believes that great people create great products. Since 2010, they have been empowering sales and marketing teams around the world with powerful, user-friendly tools that make their work faster and easier. Today, their cloud-based software is trusted by over 100,000 companies in 179 countries. With a team of more than 850 employees from 50+...
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Flemish Customer Lifecycle Manager, cloud solutions
hace 3 semanas
España P17 Solutions A tiempo completoReference: WESPMove to Malaga and live a warm and sunny life while making a difference in the industry of software sales. Malaga offers an exciting and vibrant life that is hard to resist. With its lively nightlife, trendy bars, and bustling music scene, this city has something for everyone. Imagine dancing the night away at the clubs or on the beach, and...
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Customer Success Engineer With German
hace 2 meses
España Infotree Global Solutions A tiempo completoCustomer Success Engineer with German Job Description: In a rapidly evolving economic landscape, the demand for efficient and innovative IT solutions is crucial. Our company, a leader recognized for excellence in Secure Access Service Edge (SASE) and SD-WAN technologies, is spearheading this transformation. Our commitment to cybersecurity solutions...
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Customer Success Engineer With German
hace 3 semanas
España Infotree Global Solutions A tiempo completoCustomer Success Engineer with German As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers' secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated...
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Sap Finance Solutions Architect/4Hana
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España Infotree Global Solutions A tiempo completoIn his role will spearhead the architecture for the SAP Finance solutions for the SAP ECC to S/4HANA business transformation initiative. You will be working with a team of highly ambitious SAP professionals, currently engaged in agile product development focusing on co-creating modern direct business transactions that partners and customers love. This...
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Customer Care Expert- Sea Logistics
hace 1 semana
España Kuehne+Nagel A tiempo completoCustomer Care Expert- Sea LogisticsValencia, Spain Frachttransport und Kundenservice Vollzeit ES2113357Estamos buscando una persona para unirse a nuestro departamento marítimo como Customer Care Expert en Valencia.Tu funciónKuehne + Nagel selecciona un profesional para desempeñar las tareas de Especialista en Atención al Cliente de Logística Marítima...
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Customer Solutions Manager
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España ENGINEERINGUK A tiempo completoDESCRIPTIONAWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to...
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Customer Success Associate
hace 3 semanas
España ACCS - ARES Customer Care Solutions GmbH A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
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Senior Customer Service Expert
hace 4 semanas
España Arxada AG A tiempo completoSenior Customer Service ExpertApply locations ES - Barcelona time type Full time posted on Posted 4 Days Ago job requisition id R52178Arxada is a global specialty chemicals business that’s committed to solving the world’s toughest preservation challenges through better science. We aim to help our customers develop more sustainable solutions that protect...
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Data & AI Solutions Expert
hace 1 día
España Allianz Popular SL. A tiempo completoAs part of the Allianz Technology Data Office, we are seeking a dynamic Data & AI Solutions Expert to play a pivotal role in delivering our data strategy. In this critical hands-on role, you will lead the design, development and delivery of high-impact Data & AI solutions. You are an expert in orchestrating complex ETL processes, building data warehouses and...
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Customer Care Expert
hace 2 semanas
España Xe A tiempo completoAt Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API, and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app, and by phone. Last year, we helped over...
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Customer Care Expert
hace 1 semana
España XE.com A tiempo completoAt Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API, and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app, and by phone. Last year, we helped over...
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ES-Expert
hace 4 semanas
España Apple Inc. A tiempo completoAre you passionate about sharing your knowledge of Apple products? We’re looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. The Apple Store is a retail environment like no other — uniquely focused on delivering amazing customer experiences. As an Expert, whether you work full-time or...
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Customer Care Expert- Sea Logistics
hace 1 semana
España Kuehne + Nagel AS A tiempo completoEstamos buscando una persona para unirse a nuestro departamento marítimo como Customer Care Expert en Valencia.Tu funciónKuehne + Nagel selecciona un profesional para desempeñar las tareas de Especialista en Atención al Cliente de Logística Marítima en sus oficinas ubicadas en Valencia. Reportando al Customer Service Manager, gestionará el flujo de...
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Customer Solutions Engineer/ Sales Engineer
hace 2 semanas
España Dow Jones A tiempo completoCustomer Solutions Engineer/ Sales EngineerDepartment Professional Information BusinessLocation London or BarcelonaAbout usFor more than 130 years, Dow Jones has been finding new ways to bring information to the world’s top business entities. Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including Factiva,...
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Customer Care Expert
hace 2 semanas
España XE.com A tiempo completoAt Xe, we live currencies. We provide a comprehensive range of currency services and products, including our Currency Converter, Market Analysis, Currency Data API and quick, easy, secure Money Transfers for individuals and businesses. We leverage technology to deliver these services through our website, mobile app and by phone. Last year, we helped over 300...
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Customer Care Expert- Sea Logistics
hace 2 semanas
España Kuehne + Nagel AS A tiempo completoEstamos buscando una persona para unirse a nuestro departamento marítimo como Customer Care Expert en Valencia. Tu función Kuehne + Nagel selecciona un profesional para desempeñar las tareas de Especialista en Atención al Cliente de Logística Marítima en sus oficinas ubicadas en Valencia. Reportando al Customer Service Manager, gestionará el flujo...
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Customer Journey Expert
hace 2 semanas
España ING A tiempo completoAt ING we are looking for a Customer Experience Expert Your role and work environment : We are looking for a talented and enthusiastic Customer Experience Expert to join our Experience Revolution Area of Home & Protection tribe. In Home and Protection tribe we help customers reach their dreams of becoming homeowners every day. As member of the H&P Tribe you...
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Customer Solutions Engineer/ Sales Engineer
hace 4 semanas
España Dow Jones A tiempo completoCustomer Solutions Engineer/ Sales EngineerDepartment: Professional Information BusinessLocation: London or BarcelonaAbout usFor more than 130 years, Dow Jones has been finding new ways to bring information to the world’s top business entities. Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including Factiva,...
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Customer Experience Expert
hace 3 semanas
España GSK A tiempo completoSite Name: GSK Tres Cantos, MadridPosted Date: Nov 8 2024Descripción del PuestoEl Customer Experience Expert formará parte del equipo de marketing, reportando directamente al CX Manager. Siendo responsable de impulsar la experiencia de cliente a través de desarrollar y diseñar estrategias omnicanal que ayuden a construir una relación coherente y...