Customer Success Engineer With German
hace 2 meses
Customer Success Engineer with German As a Customer Success Engineer within the SASE team, you will be part of a business-critical capability to enable our customers' secure environments. You act as their day-to-day technical contact, building relationships with them to ensure proper security integrations. This includes guidance for adoption, accelerated integrations with new cloud security products, and real-time support and strategy. You are someone who is highly technical, understands SASE technologies, and understands the complex world of cloud eco-systems and integrations. You love solving critical problems in challenging environments. In this role, you will work closely with CISOs, Security Architects, Customer Success Managers, and Development Operations teams within mid-to-large enterprises to implement best-in-class cloud security solutions. You will be the frontline defense against the world's most pressing cybersecurity challenges. The end result for the client? Better digital protection. The end result for you? An important career that impacts our daily lives in the digital age. Your Impact: Ensure customers are maximizing their return on investment by rapidly implementing and operationalizing our SASE solutions to achieve their business and security objectives Assist customers in implementing SASE solutions and fully integrate these into their security and networking operations Be the first line of defense in proactively addressing customer needs for technical assistance, and coordinating and prioritizing timely resolutions with engineering teams Serve as a customer advocate in influencing product roadmap and improvements Coach customers on how to establish and manage their Cloud Security Change Management / Governance / Center of Excellence program Identify risks to the customer achieving their stated business goals and work with the account team to build a risk mitigation plan or escalate as needed Develop a comprehensive understanding of typical business challenges faced by customers and common objectives to appropriately map features and associated business benefits to address their needs Be a Go-To customer expert on our SASE security solutions and become a Subject Matter expert over time Performance metrics include CSAT, Renewal rate, Upsell / Cross-sell lead identification, Reference-ability, Renewal likelihood, Adoption, Consumption, Customer Engagement Your Experience: BS/MS in Computer Science, Electrical Engineering, Computer Engineering or a related technical field Minimum 5 years relevant work experience in pre-sales, post-sales, technical support, consulting or similar roles In-depth understanding of networking and security concepts and experience with multi-vendor networking devices such as routers, switches, firewalls, traffic generators, etc. Understanding SASE architecture and value proposition Enterprise-level designing/troubleshooting experience in Routing Protocols (BGP / OSPF / EIGRP) Expertise with Remote Access VPN solutions, IPSEC, PKI SSL, TCP/IP, Authentication Protocols (SAML, SSO, LDAP, RADIUS, etc.) Knowledge of Linux (including BASH and Python scripting) Proven track record of managing customer escalations, balancing customer expectations and negotiating successful resolutions Strong consulting and project management skills Ability to clearly articulate technical issues to both technical and non-technical audiences, executives and explain their impact on business both internal and external to the organization Ability to multi-task and work in a fast-paced environment Availability to provide after-hours deliverables on a scheduled / non-scheduled basis Fluent knowledge of German
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Customer Success Engineer With German
hace 3 meses
España Infotree Global Solutions A tiempo completoCustomer Success Engineer with German Job Description: In a rapidly evolving economic landscape, the demand for efficient and innovative IT solutions is crucial. Our company, a leader recognized for excellence in Secure Access Service Edge (SASE) and SD-WAN technologies, is spearheading this transformation. Our commitment to cybersecurity solutions...
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Customer Success Coordinator
hace 1 mes
España Cataloxy A tiempo completoOfertas de empleo Customer Success Coordinator - German SpeakerPublicada: 15.11.2024. Actual hasta: 29.11.2024Customer Success Coordinator - German Speaker, BarcelonaSalario: a convenirSummary informationPuesto: Customer Success Coordinator - German SpeakerÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: EcoVadis...
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Customer Success Manager, German Speaking
hace 2 meses
España Semperis A tiempo completoWe protect some of the world’s largest, most complex hybrid Active Directory (AD) environments. And we have fun doing it. Ready to join us? Explore Semperis cybersecurity careers and other open positions.Customer Success Manager, German SpeakingLocationSpainTypeFull timeDepartmentCustomer SuccessSemperis focuses on creating an employee experience that is...
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España Amadeus A tiempo completoCustomer Success Specialist with French or German Customer Success Specialist with French or German Apply locations Madrid time type Full time posted on Posted 2 Days Ago time left to apply End Date: December 19, 2024 (17 days left to apply) job requisition id R24057 Job Title Customer Success Specialist with French or German Summary: The Customer Success...
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Customer Success Manager
hace 2 meses
España Infotree Global Solutions A tiempo completoAbout the Role: A leading cybersecurity company is seeking a dedicated and talented Customer Success Manager to join their dynamic team. This position is specifically for the German market and requires proficiency in the German language. The role involves working remotely from Germany, managing customer lifecycles, and serving as the Voice of the Customer....
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Customer Success Representative
hace 1 mes
España Nutanix A tiempo completoThe OpportunityWe are looking for a Customer Success Representative to drive our technology and super-serve our customers in our growing Barcelona office.Nutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will be part of a team of representatives who will focus on driving revenue growth from...
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España Amadeus IT Group A tiempo completoCustomer Success Specialist with French or GermanCustomer Success Specialist with French or GermanApply locations Madrid time type Full time posted on Posted 2 Days Ago time left to apply End Date: December 19, 2024 (18 days left to apply) job requisition id R24057Job TitleCustomer Success Specialist with French or GermanSummary:The Customer Success...
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Customer Success Specialist
hace 1 mes
España SiteMinder A tiempo completoAt SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of...
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Customer Success Specialist with French or German
hace 4 semanas
España 1011 Amadeus IT Group S.A. A tiempo completoCustomer Success Specialist with French or GermanApply locations Madrid time type Full time posted on Posted 11 Days Ago time left to apply End Date: December 19, 2024 (9 days left to apply) job requisition id R24057Job Title: Customer Success Specialist with French or GermanSummary:The Customer Success Specialist (CSS) is responsible for ensuring customers...
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España Amadeus A tiempo completoJob TitleCustomer Success Specialist with French or GermanSummary:The Customer Success Specialist (CSS) is responsible for ensuring customers gain full benefits from Amadeus products, identifying opportunities for additional products to meet customer needs, and providing proactive information to optimize product use. This leads to improved revenue for both...
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Success Development Specialist With German
hace 2 meses
España David Kennedy Recruitment A tiempo completoDavid Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a German-speaking Success Development Specialist for their Malaga office. Position: Success Development Specialist Location: Malaga, Spain Employment type: Full-time Remuneration: Base salary bonus DUTIES AND RESPONSIBILITIES: Offer concierge-level support...
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to partner with a BPO that prioritizes employee satisfaction to find experienced German-speaking Customer Care Specialists who can work remotely from North Macedonia . Join a team dedicated to providing exceptional service to an e-commerce brand's customer base,...
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We're excited to work with a highly-rated BPO to recruit German-speaking Customer Care Specialists to support customers of a rental booking search engine platform. This fully remote role is open to applicants residing in Serbia , offering a stable position within a company known...
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We Are Hiring: German-Speaking Remote Customer Care Specialist We are excited to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists for a rental booking search engine platform. Join a company renowned for employee satisfaction, offering a fully remote role for experienced customer support professionals based...
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We're Hiring: German-Speaking Remote Customer Care Specialist We are thrilled to partner with a top-rated BPO to recruit German-speaking Customer Care Specialists to provide outstanding support for a well-known cooler manufacturing company . This fully remote role is designed for candidates residing in Serbia , offering an opportunity to...
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España Amadeus A tiempo completoCustomer Success Senior Specialist with French or GermanApply locations: Madrid, BarcelonaTime type: Full timePosted on: Posted 2 Days AgoTime left to apply: End Date: December 19, 2024 (17 days left to apply)Job Title: Customer Success Senior Specialist with French or GermanSummary:The Customer Success Senior Specialist (CSSS) is responsible for ensuring...
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Customer Success Senior Specialist with French or German
hace 4 semanas
España 1011 Amadeus IT Group S.A. A tiempo completoCustomer Success Senior Specialist with French or GermanApply locations Madrid Barcelona time type Full time posted on Posted 11 Days Ago time left to apply End Date: December 19, 2024 (9 days left to apply) job requisition id R24058Job Title: Customer Success Senior Specialist with French or GermanSummary:The Customer Success Senior Specialist (CSSS) is...
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Customer Care Specialist With German
hace 2 meses
España Wibit Consulting & Services A tiempo completoIn Collaboration, We're Hiring: Remote German-Speaking Customer Care Specialist in Serbia We are excited to work with a highly rated BPO to recruit German-speaking Customer Care Specialists to support customers of a prominent e-commerce company . This full-time, fully remote position offers a unique opportunity to join a team known for high employee...
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España Amadeus A tiempo completoJob TitleCustomer Success Senior Specialist with French or GermanSummary:The Customer Success Senior Specialist (CSSS) is responsible for ensuring customers gain full benefits from Amadeus products, identifying opportunities for additional products to meet customer needs, and providing proactive information to optimize product use. This leads to improved...
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Success Development Specialist
hace 1 mes
España Savior Artigos Texteis Lda A tiempo completoJob Title: Success Development Specialist (German Speaker)Location: Málaga, SpainType: Full-time, On-siteAbout the RoleAre you a dynamic individual with a passion for driving success and fostering relationships? We are seeking a motivated Success Development Specialist fluent in German to join our vibrant team in Málaga, Spain. In this role, you will...
