Customer Success Coordinator

hace 1 mes


España Cataloxy A tiempo completo

Ofertas de empleo Customer Success Coordinator - German SpeakerPublicada: 15.11.2024. Actual hasta: 29.11.2024Customer Success Coordinator - German Speaker, BarcelonaSalario: a convenirSummary informationPuesto: Customer Success Coordinator - German SpeakerÁrea: Staffing/Agencias de EmpleoJornada laboral: completaSexo: indeferenteEmpresa: EcoVadis BarcelonaDescripción de la ofertaEcoVadis is looking for a Customer Success Coordinator, driven by sustainability, to join our team in Barcelona bringing energy and passion in a positive environment to manage the success of EcoVadis' customers.As a digital SaaS solution, EcoVadis is designed to help companies scale their sustainability initiatives across their entire global supply chain. This requires a good understanding of the solution by all impacted stakeholders and adoption of the principle of sustainable procurement, on all levels of our customers' procurement organization. The Customer Success team manages the strategic deployment and account management of the EcoVadis solution with our customers.Your primary responsibility is to act as a facilitator of your customers’ successful program implementation and to accompany them to solidly adjust their existing processes to reflect an enhanced perspective of sustainable and impactful business outcomes. Your tasks will include (but will not be limited to):Empower customers on their program implementation,Assisting with creating powerful communication to internal stakeholders (buyers) and suppliersHelping them identify appropriate actions towards their target achievementDelivering training sessions for relevant customer stakeholders (buyers)Answering clients’ operational questions via email or callAssisting them on how to embed the program into existing processesEnable customers to:Monitor their performance and progress through relevant program KPIsReach their pre-defined strategic goals through operational excellenceIncrease the adoption of the subscribed solution(s) amongst the clients’ stakeholder communityManage enablement of stakeholders with regards to program, strategic goals and operational implementationRepresent the customer voice within EcoVadis to adapt tools & processes to customer needsCreate models to answer current business questions; validate and understand the conclusionsTeamwork and best practices sharing to contribute to the development of EcoVadis services and to maintain a positive and motivating atmosphere
#J-18808-Ljbffr



  • España Qlik A tiempo completo

    What makes us Qlik? A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster. We excel in...


  • España EcoVadis Germany GmbH A tiempo completo

    Customer Success Coordinator - German SpeakerFull-timeWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability...


  • España EcoVadis A tiempo completo

    Customer Success Coordinator - German SpeakerWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards...


  • España EcoVadis Germany GmbH A tiempo completo

    Customer Success Coordinator - German SpeakerFull-timeWork smart, have fun and make an impact!Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability...


  • España ACCS - ARES Customer Care Solutions GmbH A tiempo completo

    The fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...


  • España Sagan A tiempo completo

    Job Title: Customer Service Coordinator - Latam Location: Remote Work Schedule: 40 hours per week, evenings and weekends required on a rotating schedule. Job Description: As a Customer Service Coordinator, you will be the first point of contact for our customers, managing communications through calls and emails. This role blends customer support with sales...


  • España EcoVadis A tiempo completo

    Company Description Work smart, have fun and make an impact! Our purpose is to guide all companies toward a sustainable world. EcoVadis is the leading provider of business sustainability ratings. Our solutions are backed by an international team of experts and powerful technology. We analyze data and build sustainability scorecards that give companies...


  • España Sagan A tiempo completo

    Job Title: Customer Operations Coordinator Location: Remote (CST Time zone) Salary Range: up to 2000 USD Work Schedule: Monday - Friday, 8:00 AM to 5:00 PM (CST) NOTE: INDEPENDENT CONTRACTOR POSITION Company Overview: Sagan is an exclusive membership community for top executives, founders, and CEOs seeking to hire and maximize the impact of international...


  • España buscojobs España A tiempo completo

    Job Title : Customer Service Coordinator - LatamLocation : RemoteWork Schedule : 40 hours per week, evenings and weekends required on a rotating schedule.Job Description :As a Customer Service Coordinator, you will be the first point of contact for our customers, managing communications through calls and emails. This role blends customer support with sales...


  • España An Epic Adventure A tiempo completo

    Job Title: Customer Booking Coordinator Location: Remote Job Type: Full-Time About Us: We specialize in crafting unforgettable, personalized experiences for our clients. We take the stress out of planning and manage every detail so our clients can focus on enjoying their adventures. We're looking for a Customer Booking Coordinator to join our team and ensure...


  • España An Epic Adventure A tiempo completo

    Job Title: Customer Booking Coordinator Location: Remote Job Type: Full-Time About Us: We specialize in crafting unforgettable, personalized experiences for our clients. We take the stress out of planning and manage every detail so our clients can focus on enjoying their adventures. We're looking for a Customer Booking Coordinator to join our team and ensure...


  • España Cataloxy A tiempo completo

    Ofertas de empleo Customer Success SpecialistPublicada: 08.11.2024. Actual hasta: 25.11.2024¡Estamos buscando nuevos miembros para nuestro departamento de Customer Success!¿Cuáles serán tus responsabilidades?Entender necesidades del cliente y cómo solucionarlas con nuestro producto.Gestionar y solucionar incidencias en coordinación con el equipo de...


  • España A-SAFE Inc. A tiempo completo

    We are Safeguru, an E-Commerce specialized on industrial safety products and personal protective equipment, leader on health and safety digital content. We are looking for a motivated individual to join our team. The Customer Success Internal Support Representative will be responsible for providing the support required to the Customer Success...


  • España Clarivate A tiempo completo

    We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...


  • España Clarivate Analytics A tiempo completo

    We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...


  • España Clarivate A tiempo completo

    We are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...

  • Customer Success Manager

    hace 2 semanas


    España ServiceMax A tiempo completo

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...


  • España Wintalent Executive Search A tiempo completo

    Our client is a multinational company located in the Tarragona area. They need to hire a Customer Service Coordinator: Job Summary: Deliver exceptional Customer Care Service. Take leadership of customer satisfaction excellence to be representative of VOC within the company and therefore to build market driven culture to support the business plan. Act as...


  • España Wintalent Executive Search A tiempo completo

    Our client is a multinational company located in the Tarragona area. They need to hire a Customer Service Coordinator: Job Summary: Deliver exceptional Customer Care Service. Take leadership of customer satisfaction excellence to be representative of VOC within the company and therefore to build market driven culture to support the business plan. Act as...

  • Customer Success Manager

    hace 3 semanas


    España Arena A tiempo completo

    Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business.Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to...