Customer Success Enablement Coordinator
hace 1 mes
What makes us Qlik?
A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes. Serving over 40,000 global customers, our portfolio leverages pervasive data quality and advanced AI/ML capabilities that lead to better decisions, faster.
We excel in integration and governance solutions that work with diverse data sources, and our real-time analytics uncover hidden patterns, empowering teams to address complex challenges and seize new opportunities.
The Customer Success Enablement Coordinator Role
As a Customer Success Enablement Coordinator at Qlik, you’ll play a key role in shaping the learning experience for our Customer Success teams. You’ll leverage your hands-on experience in customer success to help design world-class, non-technical learning content that empowers our teams to excel in their roles. Collaborating with stakeholders across the organization, you’ll help develop impactful course materials, from e Learning content to live training sessions. If you have a passion for building learning programs that drive real impact, this role offers a unique opportunity to influence the success of Qlik’s Customer Success teams.
What makes this role interesting?
This role is dynamic and collaborative, offering you the chance to:
- Design and develop learning content that directly supports the success of Qlik’s Customer Success teams, helping them engage with customers more effectively and accelerate business outcomes.
- Work closely with cross-functional teams to build engaging, commercially focused content that aligns with Qlik’s broader business objectives.
- Be at the heart of product launches by creating enablement materials that ensure teams are fully prepared to meet customer needs.
- Use a variety of learning tools and platforms, including Evolve, Intellum, and Articulate, to build courses that are interactive and impactful, reaching a global audience.
- Be a part of a fast-paced, values-driven environment where your contributions will have a real and lasting impact on the success of the business.
Here’s how you’ll be making an impact:
In this role, you’ll help shape the learning journey for Qlik’s Customer Success teams by:
- Designing and building engaging learning content for both instructor-led and self-paced learning formats.
- Creating course materials that align with business needs, including instructional design, hands-on exercises, and video scripts.
- Collaborating with internal stakeholders and subject matter experts to translate complex requirements into accessible and actionable learning content.
- Coordinating live enablement sessions that equip teams with the knowledge and tools they need to succeed in their roles.
- Ensuring all content is aligned with Qlik’s strategic priorities and product launches, driving both team and customer success.
We’re looking for a teammate with:
- Hands-on Customer Success experience and a strong understanding of business intelligence tools.
- Experience writing and developing sales, delivery and/or training materials across different formats (from ppt slides to analysis documents, white papers and live sessions).
- Strong attention to detail, with the ability to work efficiently on multiple projects with tight deadlines.
- Excellent communication and relationship-building skills; a proactive, cross functional collaborative problem solver
- Familiarity with Qlik, Talend, and course development tools and platforms such as Evolve, Intellum, and Articulate a real plus but can be taught
This role is perfect for someone who is passionate about customer success, enabling others and who wants to help shape the future of Qlik’s Customer Success organization by developing high-quality, impactful training materials. If that sound slike you apply now
The location for this role is:
Barcelona, Spain
Apply now and help change how the world transforms complex data landscapes into actionable insights and turns complex data challenges into new opportunities
More about Qlik and who we are:
Find out more about life at Qlik on social: Instagram, Linked In, You Tube, and X/Twitter, and to see all other opportunities to join us and our values, check out our Careers Page.
What else do we offer?
- Genuine career progression pathways and mentoring programs
- Culture of innovation, technology, collaboration, and openness
- Flexible, diverse, and international work environment
Giving back is a huge part of our culture. Alongside an extra “change the world” day plus another for personal development, we also highly encourage participation in our Corporate Responsibility Employee Programs
If you need assistance applying for a role due to a disability, please submit your request via email to accessibilityta @ qlik.com. Any information you provide will be treated according to Qlik’s Recruitment Privacy Notice. Qlik may only respond to emails related to accommodation requests.
Qlik is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Qlik via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Qlik. No fee will be paid in the event the candidate is hired by Qlik as a result of the referral or through other means.
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