Customer Success Manager
hace 4 días
The Customer Success Manager (CSM) is responsible for managing success, preserving renewals, and identifying growth opportunities for assigned accounts in their territory by setting goals, driving adoption, demonstrating value, and focusing on growing relationships with key account personnel. The CSM will drive renewals and account growth, navigate enterprise organizations, and collaborate with our Champions and Dynatrace account team alike to ensure on-time renewals.Role & ResponsibilitiesAccelerate customer adoption of Dynatrace SaaS/Managed product portfolio through technical enablement, usage training, and project planning.Own renewal strategy and subsequent on-time renewal of subscription(s).Build Dynatrace brand awareness and loyalty.Defend against the competition.Conduct regular proactive calls and account review meetings; maintain an accurate record of discussion and action items.Work with management team to ensure that critical issues are documented and escalated in an expeditious manner for resolution.Coordinate account activities with sales teams for assigned accounts within territory.Identify strategic, new business growth opportunities.Leverage relationships to aid in the building of reference accounts/contacts.Act as customer advocate and liaison to become a Trusted Advisor.
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Customer Success Manager
hace 4 días
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
hace 4 días
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
hace 1 mes
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
hace 2 semanas
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
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Customer Success Manager
hace 2 semanas
España Clarivate A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Customer Success Manager
hace 2 semanas
España Clarivate Analytics A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Customer Success Manager
hace 1 semana
España Clarivate A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
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Sr Customer Success Manager
hace 2 semanas
España SAS A tiempo completoSr. Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...
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Customer Success Manager
hace 2 semanas
España OpenNebula Systems A tiempo completoFor over a decade now, OpenNebula Systems has been leading the development of the European open source technology that helps organizations around the world to manage their corporate data centers and build their Enterprise Clouds. If you want to join an established leader in the cloud infrastructure industry and the global open source community, keep reading,...
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Customer Success Manager
hace 2 semanas
España Timup A tiempo completoEmpresa del sector AV, donde su misión es la de digitalizar espacios físicos busca un perfil de SaaS Customer Success Manager (CSM). Profesional clave en la empresa, encargado de garantizar la satisfacción y retención de los clientes que utilizan el software como servicio (SaaS). Su función principal es colaborar estrechamente con los clientes para...
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Customer Success Manager
hace 2 semanas
España Altruistiq A tiempo completoAltruistiq is an enterprise SaaS that enables the world’s leading consumer packaged goods companies to have a positive impact on the world. Our platform underpins a growing suite of applications and services and has rapidly emerged as a category leader in environmental sustainability. We are building a world class Customer Success team to help our...
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Sr Customer Success Manager
hace 4 días
España SAS - Global A tiempo completoJob Description Sr. Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a...
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Customer Success Manager
hace 2 semanas
España Trellix A tiempo completoThe Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Director of Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO). You will articulate the value of Trellix solutions and services that inspires the...
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Customer Success Manager
hace 2 semanas
España RightHand A tiempo completoDesde RightHand, compañía especializada en atracción del talento digital y contratación, estamos colaborando en la búsqueda de un Customer Success Manager en Madrid con nuestro cliente, plataforma tecnológica especializada en campañas publicitarias digitales fuera del hogar (DOOH). Buscamos un Customer Success Manager con talento para acelerar el uso...
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Customer Success Manager Spain
hace 2 semanas
España 360player A tiempo completoAre you passionate about sports and technology? We are seeking a dedicated and knowledgeable individual to join our dynamic team as a Customer Success Manager. In this role, you will play a crucial part in ensuring that our valued customers have a seamless onboarding experience, receive ongoing support, and maximize their use of our innovative sports...
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Customer Success Manager
hace 4 días
España Loyal Guru A tiempo completoAbout Loyal GuruLoyal Guru is the leading Customer Data Platform for retailers to collect and activate their omnichannel customer data in a single view. This data can be used to create micro-segments based on purchase behavior and to launch hundreds of 1:1 personalized offers and loyalty programs, improving consumer-retailer relationships across every...
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Associate Customer Success Manager
hace 1 mes
España Mapp Digital A tiempo completoInternal Applicants Only WHAT YOU WILL DO: The Associate Customer Success Manager will manage our customers' journey at Mapp. This includes a Mapp customer's experience, adoption of product functionality and services, routine product support, programme optimization and revenue expansion opportunities. Mapp's Customer Success team is the primary interface for...
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Customer Success Manager
hace 1 semana
España Sinch A tiempo completoSinch is a Customer Communication Cloud company, directly powering meaningful conversations at scale across messaging, voice and email to help businesses deliver unified, personalized experiences that truly revolve around their customers – no matter the channels they use. More than 150,000 businesses – including many of the world’s largest tech...
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Customer Success Manager
hace 4 días
España Sinch A tiempo completoSinch is a Customer Communication Cloud company, directly powering meaningful conversations at scale across messaging, voice, and email to help businesses deliver unified, personalized experiences that truly revolve around their customers – no matter the channels they use. More than 150,000 businesses – including many of the world’s largest tech...
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Customer Success Associate
hace 2 semanas
España ACCS - ARES Customer Care Solutions GmbH A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...