Customer Success Manager
hace 3 días
The Customer Success Manager (CSM) drives customer loyalty and adoption of Trellix Solutions. You will report to the Director of Customer Success. You will consult with enterprise customer employees across the spectrum of system administrators to Chief Security Officers (CSO). You will articulate the value of Trellix solutions and services that inspires the use of Trellix solutions, services, educational offerings and premium support.About the Role:You will be considered the lead customer liaison for top-revenue accounts and will attend one-on-one meetings with representatives of the strategic accounts.You will develop a trusted adviser relationship with customer partners and executive sponsors to understand customer's strategy, technical environment, and measurements for success.You will oversee all post-sales activity to create recognizable benefits for Trellix's top customers.You will demonstrate product knowledge, plan and work on the Customer Success Plan (CSP) to ensure broad adoption of Trellix solutions.You will lead account reviews with clients to ensure usage of Trellix technologies and maintain communication on updates/new features.Anticipate and monitor at-risk accounts and ensure concerns are managed.You will ensure a smooth client experience as they work with several Trellix roles.You will be the customer's voice and provide feedback to our teams on how we can better serve our customers.Identify risks to the customer achieving their goals and work with the account team to build a risk mitigation plan.You will manage internal projects, such as creating internal training curricula and schedules, presenting across lines of businesses, identifying and improving opportunities, preparing and qualifying Trellix team members for customer meetings, and performing employee mentoring.About You:Your background includes 5+ years of Customer Success Manager experience.You have a strong desire for action and willingness to jump in and roll up your sleeves.You have an enthusiastic and dedicated approach to connect customers with an understanding of their needs and ensuring they understand and realize the full value of our products.You excel in developing deep customer relationships and managing assigned accounts to result in continued revenue generation and high levels of customer satisfaction.You can build valuable and outcome-based relationships with a diverse customer account base.You have experience deploying technology or support services with large enterprise or global customers.You are enthusiastic and creative with the ability to inspire and encourage others, in relationships with customers and peers.You will support customers in Spain.Fluent Spanish speaker along with English.Company Benefits and Perks:We work hard to embrace diversity and inclusion and encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours, and family-friendly benefits to all of our employees.Retirement PlansMedical, Dental and Vision CoveragePaid Time OffSupport for Community InvolvementWe're serious about our commitment to diversity which is why we prohibit discrimination based on race, color, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation or any other legally protected status.
#J-18808-Ljbffr
-
Customer Success Manager
hace 4 semanas
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
-
Customer Success Manager
hace 7 días
España Recruitment Room A tiempo completoWhat we are looking for We're looking for a Customer Success Manager who will be the first point of contact with our customers and whose mission is to make our users' experience enjoyable. What does the job involve As a Customer Success Manager, your general missions will be to: Be accountable for a dedicated seller portfolio, Upsell our different solution:...
-
Customer Success Manager
hace 3 días
España Clarivate Analytics A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk, and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
-
Customer Success Manager
hace 2 días
España Clarivate A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
-
Customer Success Manager
hace 3 días
España Clarivate A tiempo completoWe are looking for an experienced Customer Success Manager to join our global Customer Success team! As a Customer Success Manager, you will play a critical role in retaining Clarivate's current business, identifying and mitigating risk and supporting the growth of key customers. Working proactively with Customers, you will help drive value derived from the...
-
Sr Customer Success Manager
hace 6 días
España SAS A tiempo completoSr. Customer Success Manager - Hybrid Nice to meet you! We’re a leader in data and AI. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers. We’re also a debt-free multi-billion-dollar organization on our path to IPO-readiness. If you're looking for a dynamic,...
-
Customer Success Manager
hace 5 días
España OpenNebula Systems A tiempo completoFor over a decade now, OpenNebula Systems has been leading the development of the European open source technology that helps organizations around the world to manage their corporate data centers and build their Enterprise Clouds. If you want to join an established leader in the cloud infrastructure industry and the global open source community, keep reading,...
-
Customer Success Manager
hace 6 días
España Timup A tiempo completoEmpresa del sector AV, donde su misión es la de digitalizar espacios físicos busca un perfil de SaaS Customer Success Manager (CSM). Profesional clave en la empresa, encargado de garantizar la satisfacción y retención de los clientes que utilizan el software como servicio (SaaS). Su función principal es colaborar estrechamente con los clientes para...
-
Customer Success Manager
hace 7 días
España Altruistiq A tiempo completoAltruistiq is an enterprise SaaS that enables the world’s leading consumer packaged goods companies to have a positive impact on the world. Our platform underpins a growing suite of applications and services and has rapidly emerged as a category leader in environmental sustainability. We are building a world class Customer Success team to help our...
-
Customer Success Manager
hace 7 días
España RightHand A tiempo completoDesde RightHand, compañía especializada en atracción del talento digital y contratación, estamos colaborando en la búsqueda de un Customer Success Manager en Madrid con nuestro cliente, plataforma tecnológica especializada en campañas publicitarias digitales fuera del hogar (DOOH). Buscamos un Customer Success Manager con talento para acelerar el uso...
-
Customer Success Manager Spain
hace 7 días
España 360player A tiempo completoAre you passionate about sports and technology? We are seeking a dedicated and knowledgeable individual to join our dynamic team as a Customer Success Manager. In this role, you will play a crucial part in ensuring that our valued customers have a seamless onboarding experience, receive ongoing support, and maximize their use of our innovative sports...
-
Associate Customer Success Manager
hace 4 semanas
España Mapp Digital A tiempo completoInternal Applicants Only WHAT YOU WILL DO: The Associate Customer Success Manager will manage our customers' journey at Mapp. This includes a Mapp customer's experience, adoption of product functionality and services, routine product support, programme optimization and revenue expansion opportunities. Mapp's Customer Success team is the primary interface for...
-
Customer Success Associate
hace 4 días
España ACCS - ARES Customer Care Solutions GmbH A tiempo completoThe fashion industry is responsible for 5-10% of global greenhouse gas emissions (GHG). More and more companies are using Carbon Management Platforms to measure and create CO2 reduction plans. However, most of these solutions are generalist, so they are not tailored for a fashion brand, which requires detailed insights on the impacts of materials,...
-
Customer Success Manager
hace 6 días
España sesametime A tiempo completo¡Hola! Estamos buscando al nuevo fichaje estrella para nuestro equipo como Customer Success Manager. Somos Sesame HR, **la solución digital que ayuda a equipos de Recursos Humanos **, managers y empresas a optimizar los procesos de gestión de personal, centralizándolos en una sola plataforma. Antes de que te contemos lo que estamos buscando, hemos...
-
Customer Success Manager
hace 4 días
España Cobee A tiempo completoAbout Us & Our Culture We, employees, need a much more engaging solution around our compensation, and that’s why Cobee was born. Since we created Cobee back in November 2018, our vision has been unwavering: to become the most desirable solution for employees to get compensated at work. As we fight for that vision, we truly believe that we can improve the...
-
Customer Success Manager, German Speaking
hace 5 días
España Semperis A tiempo completoWe protect some of the world’s largest, most complex hybrid Active Directory (AD) environments. And we have fun doing it. Ready to join us? Explore Semperis cybersecurity careers and other open positions.Customer Success Manager, German SpeakingLocationSpainTypeFull timeDepartmentCustomer SuccessSemperis focuses on creating an employee experience that is...
-
Customer Success Manager Spain
hace 6 días
España Virtuagym A tiempo completoAs Virtuagym keeps on growing, we are now looking for a full-time Spanish-speaking Customer Success Manager (post-sale) to join our team in our efforts to make the world a healthier and happier place. As Customer Success Manager in our Customer Success Team, you will be the first point of contact for our local clients/customers in the Spanish market and...
-
Customer Success Manager
hace 4 días
España Noatum HOLDINGS A tiempo completoNoatum es una multinacional líder en servicios marítimos, logísticos y portuarios reconocida por sus más de 50 años de actividad, su excelencia en el servicio y su personal especializado. Noatum ofrece servicios tanto a armadores y operadores de buques como a exportadores e importadores y se encuentra presente en 26 países contando con una sólida...
-
Customer Success Manager
hace 7 días
España Landbot A tiempo completoWe are looking for a Customer Success Manager (English - Spanish) to join the Success team at Landbot. For a Customer Success Manager, it is all about guaranteeing that our customers get the most out of using our product.If you love happy users, engaged companies, and successful customers, this is your role! You’ll become a Landbot expert and use that...
-
Customer Success Manager
hace 7 días
España Automat-it A tiempo completoAutomat-it is an all-in AWS Premier partner that empowers startups with DevOps and FinOps expertise and hands-on services. We guide and support hundreds of startups leveraging AWS smarter throughout their growth journey. We save our customers significant time to market and optimize their cloud performance and cost-effectiveness. Automat-it operates in more...