Junior Account Manager Digital Sales

hace 3 días


Barcelona, España SoftwareOne A tiempo completo

OverviewJunior Account Manager Digital Sales (French speaking)As a Digital Sales Account Manager, you will be the primary point of contact for our SME clients, managing relationships and ensuring exceptional service delivery. You will focus on driving sales, addressing software requirements, executing renewals, managing escalations, and maintaining consistent coverage across all assigned accounts. Your role will be pivotal in fostering trust-based relationships, ensuring client satisfaction, and identifying opportunities for growth.ResponsibilitiesRelationship Management: Build and maintain strong, trust-based relationships with SME clients, understanding their needs and goals.Service Delivery: Act as the primary contact for digital service inquiries, coordinating with internal teams to meet client needs.Renewal Strategy: Develop and execute renewal strategies tailored to each client, leading negotiations to secure contract renewals.Escalation Resolution: Address and resolve post-sales issues, collaborating with cross-functional teams to troubleshoot problems.Account Coverage: Maintain a comprehensive understanding of clients\' business landscapes, identifying opportunities for growth.Data-driven Sales: Utilize data insights and market intelligence to drive sales motions, identify upsell opportunities, and execute targeted sales campaigns.Performance Analysis: Monitor and analyze performance metrics to improve account management processes and sales strategies.Client Advocacy: Represent client interests within the organization, championing client success stories to drive referrals and testimonials.Job RequirementsFluent in French and EnglishPassionate about sales and about excellence in customer satisfactionExperience in selling technology products and servicesStrong verbal communication and negotiation skillsCustomer onboarding and handling expertiseEscalation management proficiencyRequest tracking and collaboration skillsAbility to convert business problems to technical solutionsContinuous learning orientationFluent in Italian and EnglishA culture-first organization ethos; collaboration and in-person support are valuedWhat We OfferFlexible timing, hybrid modelA dynamic and collaborative work environmentOpportunities for professional growth and developmentCompetitive compensation and benefits packageOpportunity to be part of our new Sales Hub in BarcelonaCompany descriptionSoftwareOne is a leading global software and cloud solutions provider that helps organizations migrate and modernize workloads and applications, navigate software and cloud changes, and unlock the value of technology. The company has 9,200 employees and operates in ninety countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX.Position detailsAccount Manager — Full-time | Permanent | Location: Barcelona | Start: from AugustExciting News We are creating a new Digital Sales Hub for EMEA in Barcelona.What you should know about usWe value passionate people who live and breathe our values and deliver world-class customer satisfaction and results. Our culture emphasizes integrity, humility, and disciplined speed to adapt in a global economy.Please note: This description may include references to multiple roles and locations for the purposes of the posting; the actual role and location will be clarified during the interview process. #J-18808-Ljbffr



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