Head of New Business Development

At ING we are looking for a Head of New B usiness Development Your role and work environment: We are looking for a talented and inspiring Head of New Business Development to lead t he Business Development Office in charge of accelerat ing the launch of new Business Initiatives that contribute to the Growth pillar of ING’s Together to Double strategy . The Head of New Business Development plays a pivotal role in shaping, validating , and preparing strategic initiatives for implementation. The role ensures initiatives are co developed with relevant stakeholders, aligned with ING’s strategic direction, and prepared for delivery. The H ead of New Business Development drives cross functional collaboration, facilitates governance, and ensures strategic clarity across the initiative lifecycle. Your key responsibilities: As a Head of New Business Development you will: Lead a team of 3-5 business development professionals to develop strategic opportunit ies. Co-leading (with the Tribe Sponsor) the end - to - end development of Business Initiatives—from challenge framing, opportunity sizing, customer insight integration, and financial modelling to delivery readiness. Ensuring initiatives are co - shaped from inception with Tribes, Risk, Finance, COO, People, Legal, Innovation, and the CEO Office. Driving strategic alignment required for One RoadMap inclusion and organizational buy in. Preparing decision ready materials for Management Council and Progress & Iterate governance forums. Coordinating part - time expert contributors (Finance, Research, PI Business Lead, etc.) to develop business cases and validate assumptions. Supporting early implementation phases to maintain alignment with the business case and initiative design intent. Monitoring initiative risks, dependencies, and organizational readiness. What are we looking for? Want to know if this job is made for you? These are some of the qualities and requirements we value for this role: Technical Skills Strong analytical mindset and structured problem - solving skills. Excellent communication and influence across senior levels. Ability to thrive in ambiguity and shape initiatives from inception . Team oriented mindset aligned with ING’s Orange Code. Demonstrated leadership in cross functional, complex initiative development. Expertise in business case development, financial modelling, and customer insights. Strong facilitation, synthesis, and storytelling capabilities. Leadership / personal competencies Inspirational leadership, capable of motivating and developing diverse teams. Strategic vision and orientation to digital innovation. Excellent communication, collaboration, and change management skills. Ability to influence and advise at different organizational levels, including C-suite. Focus on security, compliance, and customer protection. Global mindset and intercultural sensitivity. Previous Experience Minimum 15 years in strategy, business development, consulting, or product leadership. Experience in Retail and/or Business Banking. Digital business is highly valuable. Proven ability to manage diverse stakeholders and navigate complex organizations. Education Bachelor’s degree required ; Master’s or MBA preferred. Languages Spanish and English proficiency . What do we offer? The time you spend at work, the challenges you face or the lessons you get are very important , but… What about your personal life? At ING we want your work to fulfil you in every way, and that is why we take care of even the smallest details. Check out what is waiting for you Be flexible my friend. Our model is all about flexibility and accountability. Keeping both our customers and our colleagues’ needs in mind, you determine together which days you work at home and which you come to ING MAD to offer your best self. Do your thing. Restaurant card. So that thinking about what to have for lunch doesn’t take up your time or your cravings. Our house will be your home. In our offices you can find electric mobility solutions, doctor, hairdresser, gym, The Good Service (to help you with your errands) and much more Health insurance. For you and all your family (spouse/partner and children). Life insurance. We help you protect what matters most to you. Flexible remuneration. In addition, you will enjoy our flexible remuneration model, through a more tax-advantaged way, you will be able to access other services such as nursery, transport card, training aids… Free company shuttle. It doesn't matter where you live. We have 6 routes (North, Central, South, A5, A42 and A6) to get you to our ING office in Madrid comfortably. Banking benefits. Special loans with more beneficial conditions. Special mortgage conditions after 6 months working at the