Account Manager

hace 1 mes

Centro, España Signicat A tiempo completo

Since 2007, Signicat has been steadily growing organically and through strategic acquisitions, which led us to become a pioneering Pan-European Digital Identity Service Provider (DISP). We support 170+ data sources to identify businesses and individuals – from national eIDs, ID-document scanning, and biometric verification to data sources for AML and KYC checks, all accessible through a single integration point.

Signicat is a trusted partner of governments, financial institutions, and businesses across all scales. Such as DNB, Compensa Vienna Insurance, Telia, Volvo, and many more.

With more than 450 professionals working together, we are united by our dedication to delivering excellent user authentication, orchestration, electronic signing, and identity-proofing solutions. At the core, signicats are driven by an impactful mission - to build technology for people to trust each other in a digital world.

About the Role:

In this role you will act as an Account Manager and become a team member of the Spanish Sales team. You will be responsible for acquiring new customers and managing existing ones. This is a great opportunity for a sales professional to join a fast-growing company and a Salesperson who’s looking to expand on IDaaS expertise.

What you will do:

  1. Customer acquisition - attract new customers to our company, expanding our presence in the market.
  2. Manage and maintain strategic relationships with key accounts, identifying business opportunities and developing strategies to maximize the value of existing accounts.
  3. Collaborate closely with internal teams to ensure that customer expectations and needs are met.
  4. Participate in the negotiation of commercial conditions and close effective sales.
  5. Perform post-sale follow-up and offer ongoing support to ensure customer satisfaction.
  6. Work closely with marketing to design new campaigns, webinars, and attendance to events.
  7. Regularly review progress of activities against metrics and share results with key stakeholders using the company CRM platform (Salesforce) as the leading Business tool for all your activities.
  8. Support in the preparation of offers and coordinate with Division Directors for presentations and negotiations.
  9. Report to the Country Manager on progress and results obtained.

What we expect:

  1. Bachelor’s degree in business, marketing, engineering, IT or another related field or relevant work experience.
  2. 3+ years' experience working as an Account Manager in the financial Industry, ideally for a software solution company.
  3. Knowledge about KYC and CDD.

What we consider as a plus:

  1. Experience working in digital identity industry.
  2. Bring your own client portfolio.
  3. Experience in verticals - Fintech, Mobility and Financial services.

You are:

  1. Customer-centric.
  2. Collaborative – able to work effectively with cross-functional teams and build strong relationships with internal and external stakeholders.
  3. Result-driven – motivated by achieving tangible results and driving business growth.
  4. Continuous learner – Committed to ongoing learning and development to stay current to industry trends, Signicat’s products and best practices.
  5. Excellent communication skills.
  6. Excellent listening, negotiation and presentation skills.
  7. Fluent in Spanish and English verbal and written.

What we offer:

  1. Tailored benefits package by location - we aim to empower our employees by offering customised benefits suited to each market.
  2. Your tech, your way - choose the tech gear that aligns with your comfort and meets your preferences.
  3. Hybrid work style - collaborate with the team in-office several days a week and embrace the flexible work model.
  4. Work-life balance - enjoy an extra 5 paid days off annually, and we will celebrate your work anniversaries with additional days off to recognise and reward your milestones.
  5. Health & Wellness - we prioritise your physical and mental well-being by providing designated packs and access to the Headspace app.
  6. Continuous growth - quarterly development talks, a dedicated time during working hours each week for training and development, unlimited access to Udemy courses, defined career paths and internal mentorship opportunities.
  7. Customised onboarding - we will prepare an Onboarding Plan to ensure an easy and smooth beginning.
  8. Give back to the community - option to use 16 hours of paid volunteer time each year to support a charity or cause you are passionate about.
  9. Be part of an international team - the opportunity to work from any other Signicat office for 2 months per year and 3 weeks per year from any European country.
  10. Empowering feedback culture - by using employee engagement tools, we ensure that every voice is heard, empowering us to grow together.
  11. Meet-ups - frequent office gatherings and biennial Kick-off event to bring every Signicat under one roof that you don’t want to miss.
  12. Modern workplace - a cosy office in Madrid with just a 15-minute walk from Atocha central station, surrounded by green recreational areas and parking available.

Salary

During the hiring process, we will discuss your salary expectations to ensure alignment with your skills and competencies.

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