Customer Support Agent

hace 1 día


Madrid, España WeDoSupport A tiempo completo

Join to apply for the Customer Support Agent (Hungarian Speaker) role at WeDoSupport . WeDoSupport is growing tremendously and we continue to conquer new countriesWe’re looking for Remote Hungarian & English speaking Customer Support Agents to join our team and make their own contribution to our products.Working Hours: 09 AM - 18 PM and 14 PM - 23 PM (with an option of working 17 PM - 02 AM) which is rotating each week. Working days: 5 days work, 2 days rest on a wish based schedule 1 month in advance.Entry level position – you can apply with little or no experience.ResponsibilitiesProviding support in Hungarian & English by email and live chats.Processing with great attention to detail and content.Identifying clients' needs and proactively proposing solutions.Focusing on customer expectations and satisfaction.Working closely with our team to improve and establish necessary processes.QualificationsProficiency in Hungarian & English, both written and spoken.Proactive person with good support/sales skills.Strong communication and negotiation skills.Previous experience as a support agent will be considered an advantage.BenefitsUp to 50% monthly bonuses.24 days of vacation per year.6 days of paid sick leave.Language classes (partially paid by the Company).Birthday, wedding, and newborn gifts.Career growth opportunities (promotion to Mid and Senior agent).Seniority levelEntry levelEmployment typeFull-timeJob functionCustomer ServiceIndustriesBusiness Consulting and ServicesIT Services and IT Consulting#J-18808-Ljbffr



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